2015 FORD FUSION Complaints

2015 Ford Fusion SE with 99k miles, well maintained and only two owners. Driving car down highway and engine begins to shudder. Pulled over as check engine lights were flashing and engine in critical condition. Had to tow car to nearest Ford delearship which is Maxwell Ford in South Austin, Texas. Ford mechanics determined it was MISS FIRE ON CYLINDER 2 VALVE BROKEN IN CYLINDER HEAD and need complete engine reassembly. Ford quoted $7,871.21 for a new engine block. Car not under warranty and they did not offer to pay. Also charged $238.07 to evac the AC. Reading about hundreds of complaints across carcomplaints (https://www.carcomplaints.com/Ford/Fusion/2015/engine/engine-2.shtml) as well as the current class action lawsuit that was filed in December 2020 (https://www.carcomplaints.com/Ford/Fusion/2015/engine/engine-2.shtml).

At approximately 80,000 miles, the abs censor came on, along with three other lights, one of which is traction control. The brakes begin acting out of control and power steering goes out. Mechanic came to look at it and told me that he’s seen a lot of the same problems with Ford vehicles, specifically fusions and fiestas. He told me it’s an ABS sensor in the electrical harness.

The automatic transmission shifter cable, which connects the shifter knob in the cabin of the vehicle to the shifter lever in the engine which controls the gear selection of the engine (drive, neutral, reverse, park, etc.), degraded and became detached while the vehicle was in operation. This led to a situation in which the shifter knob in the cabin in the car became non-functional and the car was stuck in "drive" regardless of how the shifter knob was adjusted. In my specific case, I used the shifter knob to put the car in "park" but the car continued to move forward under engine power unless the brake or parking brake was applied. This created a dangerous situation where it was assumed the car was in "park" mode when in reality the car would still roll forward under it's own power. This is a known issue and existing recall for many Ford Fusions with a 2.5 L engine. My specific trim level (Ford Fusion Titanium) came equipped with a 2.0 L turbocharged engine which is not included in the existing recalls but was produced at the same facilities as the recalled vehicles and experiences the same exact automatic transmission component failure as is covered by the recall on 2.5 L engines. I have had to pay to have this component repaired (~$100) since this incident occurred in order to get the vehicle safe and operational again.

Overheated warning light flashed then went off when car was cooled down for 45 mins and then started right up and no warning light was ever seen again to come on then drove car 30 miles next morn car wouldn't start.checked engine coolant and it was all gone no visible leak.. no warning light Refilled coolant car tried to start and put out white smoke from tailpipe. Car started barely and was rough running again no warning light showing drove car to mechanic and he said car engine was blown .. so looked on different forums and found that the Ford fusion and Ford escape motors the 1.5 liter was a real lemon and the overheat light warning of low coolant or overheating of engine has had problems for several years on these 2 vehicles that had the 1.5 engine in them .. you can no longer buy the 1.5 because they were so terrible that they quit making them is what I'm being told .. I would like this engine to be recalled for all the problems it has given thousands of people

My name is [XXX], My daughter stated that she was driving her 2015 Ford Fusion down the highway, and panicked when the vehicle suddenly accelerated on its own. She was pushing down on the brakes as hard as she could, and the vehicle would not slow down. Thankfully, by the grace of GOD, the vehicle eventually started slowing. She crept home afterwards. The vehicle is now at Mullinax Ford in Mobile Alabama. The address is 7311 Airport Blvd. Mobile Alabama, 36608. The phone number is 251-261-0238. The vehicle has 80 thousand miles on it. I have kept it in excellent condition due to the fact that I do not want her to breakdown in the middle of the road. However, I never expected that the vehicle would autonomously accelerate and potentially kill her due to a wreck. I am concerned that the vehicle can no longer be trusted. What can be done to resolve the issue? Will the manufacturer pay for the fix? Will the fix be professional, and actually remedy the malfunction? Do I have a legal avenue of approach? Will you please have someone investigate, and rectify. Can my daughter please have a temporary, or permanent replacement? This has been a burden due to the fact that she needs that vehicle to go back and forth to college. She will probably have anxiety driving the fusion if, or when the fusion is returned. I am asking for help. I do not know the system or component that malfunctioned. I do not know if the system has been inspected by the manufacturer, police, insurance representatives, or others. My daughter noticed a hill start assist message on her instrument cluster at the time of malfunction. Thank you for your time. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2015 Ford Fusion. The contact stated that upon starting the vehicle, the brake pedal depressed to the floorboard without warning. Despite the failure, the contact was able to drive at low rate of speed with her hazard light activated. As the contact approached her destination, the low brake fluid warning light illuminated on the instrument panel. The contact pulled into a gas station and topped off the brake fluid reservoir however, the brake pedal continued to depress to the floorboard. Once the contact arrived home, she checked the brake fluid level and saw that the reservoir was empty once again. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that her vehicle was not under recall and was given an estimate for the repair. The manufacturer was notified of the failure and she was given the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was unknown.

Since vehicle was purchased in 2014, it has had electrical issue with starting. It has needed a jumpstart at least 50 times and was brought back to the dealer multiple times with no solve. The dealer advised we just need to drive it more to charge the battery. A few weeks ago, the car would not start or shift out of park. A jumpstart was attempted and but the car still would not start. When trying to start the car, the warning chimes were beeping rapidly and the following message cycled on the display: see manual, steering assist fault service required, service AdvanceTrac, low engine oil pressure, engine coolant overtemperature, park brake malfunction service now. The car was towed to a Ford dealer. The dealer advised the battery, starter and alternator were fine. They said the car was fine and it then drove without issue for a couple weeks. A few weeks later while driving, it completely shut off and would not start in a turn lane. The headlights turned off and would not come on. The hazard lights were turned on but only worked on the mirrors, not the front or rear hazard lights. This was extremely dangerous as it was dark out and we were almost hit from behind. The police were called and blocked the vehicle for safety. The tow truck driver was unable to jumpstart the vehicle or get it out of park with a jumpstart power applied but all the displays were working normal so it was not an issue with the battery. The same warning messages that were displayed weeks earlier were displayed again after the car turned off: see manual, steering assist fault service required, service AdvanceTrac, low engine oil pressure, engine coolant overtemperature, park brake malfunction service now. The vehicle was towed to the same Ford dealer that said there were no problems a few weeks ago and it is acting the same as the day the the car stopped working in the middle of the intersection. This could happen on a highway or anywhere and shut the car down without warning.

Door latch failed, noting that similar recall for millions of fusions were done , my car was not included

The car was being driven 30-40 MPH. There were no warning lights on and no prior issues. Power steering failed preventing the car from being steered. Luckily the road was straight and no cars were around. Car was stopped blocking the lane it was in. If the road was curving or traffic was around a crash would have been unavoidable. At time of failure lights started to flash including the message 'POWER STEERING ASSIST FAULT". Car was towed to dealer. Steering gear replaced at a cost of $2,997. Mileage on the car was 53,000 miles

I was in line at a drive thru and my brakes suddenly went to the floor. I was close to home so I drove carefully having to press the brakes all the way to the floor to stop,barely. I did a visual inspection and saw brake fluid coming from my right front brake line. The fluid was everywhere. The dashboard light came on when it happened. Thankfully I was not driving on the highway or this could have been fatal. The car is now 6 years old and I get regular oil changes and inspections along with routine maintenance. I carefully drove it early in the morning to a mechanic close by and it was confirmed that my brake hydraulic hose had ruptured. Mechanic says usually doesn't see happening this early on in car life. I have 75,000 on it. He recommended I replace the other 3 but cannot afford right now. The labor is expensive part. Also. Had to perform a brake bleed and add fluids again and clean up. A little over $400.00 just for that one side. Brake pads themselves are still good. Tires still good. Hope the others don't happen while driving in faster conditions or in traffic. This is dangerous, just hope I am the only one in the car when it does happen. Am planning on saving to fix the other hoses soon. I had zero warning indicators before it occurred. No pops, squeaks, or noises. It was scary, I don't trust my Ford and will not drive further than a close to home range.