2014 FORD FUSION Complaints

I purchased 4 x Michelin Sport A/S Plus 225/50R17's in December of 2017 and have driven those set of tires 30,000 miles on a 45,000 mile tire. My car started wobbling and so I checked the tire and found severe wear in the INSIDE wall/top of both of my rear tires. I had to purchase two new tires because I felt it was not safe to drive. I have included a picture and you will see there is tread left on the tire and worn uneven. I also feel these tires are faulty and could cause an accident.

While driving my 2014 Ford Fusion SE purchased in Ohio the power steering suddenly went out. This jeopardized the safety of my own children, children playing in my neighborhood, as well as, my own safety when I was left unable to steer the car. An independent mechanic diagnosed the problem. The driving gear was exposed to salt and brine due to the harsh Ohio winters. The sub-quality bolts, used by Ford, corroded and sheered allowing the driving gear to become completely detached. There is already a recall for this very issue, Reference# 19V632000. I ask that my vehicle be added to this recall. Thank you for your dedication to keeping our roads and families safe. In Christ, S. Alex Yates Youth Minister Church of the Holy Angels

The contact owns a 2014 Ford Fusion. The contact stated that while his son was driving 45-50 mph, the low coolant warning light illuminated, and the vehicle stalled. The contact stated that his son was able to veer to side of the roadway, where he attempted to restart the vehicle but was unsuccessful. The vehicle was towed to the contact's residence. The contact restarted the vehicle and the vehicle was then taken to the dealer who diagnosed that the engine coolant was leaking in the engine block. The contact was informed that the engine needed to be replaced. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 89,471.

I was driving and all of a sudden these alerts popped up and my power steering was lost.

The contact owns a 2014 Ford Fusion. The contact stated that while the vehicle was parked and attempting to place the rear driver’s side and center seat in the upright position, the seats failed to move. The contact removed the bottom half of the seat bracket to get the seat in the upright position. The contact was however unable to reconnect the seat belt back in the correct position. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 70,000.

The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle would misfire without warning. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was informed of the failure but provided no assistance. The failure mileage was approximately 106,000.

On June 15th, 2021 The APM module stopped working as well as the audio control module in my 2014 Ford fusion. The radio did not work. The phone remained connected, I could call out, people could dial in, people could hear me but I could not hear them. Since my hands-free device no longer worked that put me at a safety risk. I am currently paying for the dealer to replace the APIM module, and they have already replaced the audio control module at my cost. The component is under recall for multiple other Ford Models. There has been a technical safety bulletin on it for my model and they have replaced it up to six years. Mine did not go out until the 7th year.

I pulled out of my drive way and immediately the dash board lite up saying hill start assist not available, steering assist fault service required. So I backed up to the drive way and the power steering completely stopped working.

The contact's wife owns a 2014 Ford Fusion. The contact stated while his wife was driving 15 mph, the low engine coolant warning light was illuminated and the vehicle went into limp mode. The driver parked the vehicle on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 69,900.

The vehicle was taken to the dealer for recalls, I was told all the recalls with a door latch were fixed. Now the door latch won’t close and the door stays open. Reached out to Ford and since it is the weekend ford is ignoring the matter until a dealer is open and it can be towed there. This is a safety matter that ford is ignoring.