2020 FORD FUSION Complaints

Previously reported as a fuel pump issue, incorrect. The mechanic was incorrect. The fuel injectors failed releasing fuel into the engine and the entire system. High risk of fire.

This makes the third time the transmission had to be redone and I have only 95.000 miles on it the first time was about 2months after I purchased the car brand new in December 2020 and each time the transmission gets repaired it cost more and more and they tell me that it need other stuff with it that needs to be replaced nothing in the dash showed failure to any thing

Speed sensor radar on right front tire sending alerts to car all at once — Antilock Brake Fault, Pre Collision Assist not available, Hill start assist. Steering wheel gets heavy randomly. And brakes start slipping. This is a safety hazard I have a baby. My car is only 5 years old problems like this shouldn’t be happening. Ford checked it and said it’s a speed sensor but would cost $450 that’s not a fair deal. And those sensors shouldn’t show all at once randomly. I barely drive my car. I have 57,000 miles on it. Happens randomly.

Fuel pump failure. Vehicle is emitting gas from the exhaust system in the back. Not processing fuel as it should. High safety risk.

The contact owns a 2020 Ford Fusion. The contact stated that upon starting the vehicle, there was an abnormal rattling coming from the vehicle. There was no warning light illuminated. The contact stated that while driving at 20 MPH, the vehicle lost automotive power. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the flywheel was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,000.

My 2020 Ford Fusion has experienced three separate flexplate failures, as well as transmission issues following the most recent repair. Failure #1: Occurred before I owned the vehicle (confirmed later in the vehicle’s history). The flexplate was replaced by a prior owner in 2022. Failure #2: [8/2023] – While I owned the vehicle, a loud rattling noise came from the engine area. My vehicle was towed to Foothill Ford, where it was purchased, and they replaced the flexplate. No power loss occurred. Failure #3: [5/2025] – The same rattling sound returned. I drove it to Green Ford, who confirmed the flexplate needed to be replaced, and they replaced it. No power loss occurred, but the noise was severe. After the third flexplate replacement, the transmission began slipping during acceleration. This issue did not exist before the repair, and Green Ford had told me the transmission was fine before they replaced the flexplate. Safety concern: Repeated flexplate failures and subsequent transmission slipping could cause loss of propulsion or difficulty maintaining speed if the problem occurs at highway speeds or in heavy traffic, creating a potential crash risk. I did lose power on the highway, but was able to pull safely off the shoulder and called a tow truck.

The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2020 Ford Fusion. The contact stated that upon starting the vehicle, the contact noticed smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into the cylinder had caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 112, 000.

The check engine light came on. The car was regularly losing coolant but none was leaking out. I topped it off but the coolant level lowered again. My mechanic suspects it is a problem with the Ecoboost engine where the coolant leaks into the cylinders. I know there is currently a class action lawsuit against for for Fusions from 2013-2019 addressing this problem.

The contact owns a 2020 Ford Fusion. The contact stated while driving 25 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated there was an abnormal sound coming from the engine. The vehicle as taken to the dealer; however, no cause for the failure was found. The cam shaft sensor was replaced; however, the failure persisted. The contact stated that on another occasion, while driving 8 MPH, the engine seized. The message "See Manual" was displayed. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The vehicle was taken to several dealers and independent mechanics. The contact was recently informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 152,000.