2011 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE REFUELING THE VEHICLE, HE NOTICED THAT GASOLINE WAS LEAKING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

THE 'POWER STEERING ASSIST FAULT' WARNING LIGHT STARTED COMING ON SPORADICALLY AS OF 3-25-2021 WHEN I START MY CAR. IF I TURN THE CAR OFF AND TURN IT BACK ON, THE WARNING MESSAGE GOES AWAY. I READ THE FORD DID A RECALL ON SOME 2011 FORD FUSIONS FOR THIS PROBLEM BUT MY VIN IS NOT INCLUDED IN THE RECALL. IF MY FUSION IS HAVING THE VERY SAME PROBLEM AS THE RECALLED FUSIONS, I DO NOT UNDERSTAND WHY MY FUSION IS NOT INCLUDED IN THE RECALL.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CONTACT BECAME AWARE OF AN EXCESSIVE BRAKE PEDAL TRAVEL WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE BRAKE FLUID. THE CONTACT STATED THAT APPROXIMATELY 15 MILES LATER AFTER THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND CONTACTED J.C. LEWIS FORD HINESVILLE (309 W. OGLETHORPE HWY, HINESVILLE, GA 31313, (912)257-4833) WHO CONFIRMED THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

MY LOCAL FORD DEALERSHIP REPLACED THE STEERING BOX A COUPLE OF YEARS AGO AND EVER SINCE THE CAR'S STEERING LOCKS UP WHEN I TURN THE STEERING TO THE RIGHT QUITE A WAYS AND TRY TO PARALLEL PARK IN REVERSE.

AFTER HAVING THE TAKATA AIRBAG RECALL TAKEN CARE OF BY FRANKLIN FORD LINCOLN THE ENGINE OIL LIGHT WAS ON AND THE BATTERY KEPT DRAINING AND HAD TO BE REPLACED TODAY. FORD CLAIMS THAT THEY DID NOTHING INCORRECT IN THE RECALL BUT PRIOR TO TAKING MY CAR TO FORD THE BATTERY AND 02 SENSOR WERE IN FINE WORKING ORDER. AFTER THE RECALL THEY WERE NOT. AFTER REPLACING THE BATTERY TODAY THE CAR STILL HESITATES TO START AND THE AC SYSTEM KEEPS MAKING A CLICKING NOISE. THIS WAS NOT HAPPENING BEFORE THE RECALL WAS PERFORMED. I DON'T THINK THAT MY CAR WILL EVER BE THE SAME AND IT IS ALL DUE TO FORD LINCOLN OF FRANKLIN REPLACING THE AIRBAGS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING 5 MPH, THE STEERING WHEEL CEASED WITHOUT WARNING. THE CONTACT PARKED THE VEHICLE AT HER RESIDENCE. THE CONTACT STATED THAT SHE EXPERIENCED THE FAILURE ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED THREE TIMES PREVIOUSLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,343. *DT*DT THE CONTACT HAS STATED THAT THE PROBLEM OCCURRED ONCE WHILE TRAVELING ON THE HIGHWAY AT A SPEED OF 70MPH. THE CONTACT STATED THAT THEY WERE ALMOST IN A COLLISION AND WERE STUCK ON THE HIGHWAY, WAITING TO BE TOWED.

DRIVER SIDE DOOR HANDLE MALFUNCTION. CAN'T OPEN DOOR FROM INSIDE. HAD TO ROLL WINDOW DOWN AND OPEN FROM OUTSIDE. SAW MANY OTHER COMPLAINTS ABOUT THIS SAME THING.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED UPON STARTING THE VEHICLE, THE STEERING WHEEL WAS LOCKED MAKING THE VEHICLE UNDRIVEABLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND UNLOCK THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING CEASED. THE CONTACT RESTARTED THE VEHICLE FOR THE POWER STEERING TO FUNCTION PROPERLY. THE FAILURE BECAME MORE PERSISTENT OVER TIME. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED ALONG WITH AN UNKNOWN ERROR MESSAGE. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35810, (256) 513-4597) WHO STATED THAT THE KEY NEEDED TO BE REPLACED. ADDITIONALLY, A SPECIAL TOOL WAS NEEDED TO REMOVE THE CODE THE VEHICLE WAS DISPLAYING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.