2014 FORD FUSION Complaints

The contact owns a 2014 Ford Fusion. The contact stated while entering and starting the vehicle she noticed that the center console display screen started flashing with lines and numbers running on the screen before going completely white. The contact stated that the failure stayed that way for a couple of days and went away but the failure recurred several times afterward. The next time the failure occurred, the contact was driving at undisclosed speed at night and the screen was flashing continually which made it difficult for the contact to see anything in front of her vehicle. The contact pulled over and restarted the vehicle and continued driving to the residence. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the display was defective and needed to be replaced. The vehicle was not repaired. The contact suffered from epilepsy seizures and was concerned that while driving, the failure could trigger a seizure. The manufacture was made aware of the failure. The failure mileage was 76,046.

I had and issue with vehicle check engine light. Took it to ganley ford west in cleveland Ohio. They replaced purge valve and 2 years later it is throwing purge valve. Code again. They also did some work on motor . They replaced water pump and a few other things. Shop seen loose bolts on intake.

The contact owns a 2014 Ford Fusion. The contact stated while driving at various speeds, the stability control off and steering assist fault messages was displayed on the instrument panel. The vehicle loses power steering functionality. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 19V632000 (Steering) however, the failure persisted. The contact then took the vehicle to Bob Thomas Ford West (5321 Illinois Rd, Fort Wayne, IN 46804) where they performed a diagnosis and informed him that the steering gear needed to be replaced. The contact stated that the steering gear should have been replaced under the initial recall. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 60,000.

The contact owns a 2014 Ford Fusion. The contact stated upon exiting the vehicle, he noticed pieces of plastic bushings on the floorboard. The contact stated that the brake light was illuminated on the control panel. The vehicle was taken to the local dealer where it was diagnosed with the brake assembly needing to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure and informed the contact that the failure was not covered under warranty. The failure mileage was approximately 34,600.

A warning message appeared referring to the steering system and hill assist. I have had the vehicle since 2017 and kept up maintenance as recommended by Ford. The steering becomes difficult at low speeds but improved with acceleration. This is a safety hazard because when slowing down to make a turn the delay from the struggle to turn the steering wheel could result in a collision. I have had the vehicle towed to the dealership for service. When checking recalls on the NHTSA app by YEAR/MAKE/MODEL, I discovered that this issue is common for drivers of my particular vehicle. See info below from www.NHTSA.gov: “ Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.” I live in NC and the vehicle has been through 3 Winters which could be responsible for the issue since salt is constantly spread on the roads to make driving conditions safer when ice and snow are present; however, NC is not one of the states being included in Recall number 15S14. I feel that NC should be included considering salt is used during winter.

MY 16 YEAR OLD DAUGHTER CONTACTED ME SAYING HER CAR WOULD NOT 'GO', THAT SHE WAS DRIVING AND IT JUST DROPPED DOWN TO 20MPH AND ALTHOUGH SHE WAS ACCELERATING, NOTHING WAS HAPPENING, THE RPMS WERE NOT INCREASING. SHE TURNED OFF THE VEHICLE AND THEN TESTED DRIVING THROUGH A NEIGHBORHOOD BEFORE ATTEMPTING TO DRIVE HOME AS SHE WAS IN ANOTHER CITY. EVERYTHING SEEMED WELL SO SHE BEGAN HER JOURNEY BACK HOME, ONLY TO MAKE IT ABOUT 2 MILES AND THE CAR WAS LOSING THE ABILITY TO ACCELERATE AGAIN. SHE WAS ABLE TO PARK IT IN A NEIGHBORHOOD AND WAS GIVEN A RIDE HOME. WE THEN WENT TO HAVE THE VEHICLE TOWED AND UPON ARRIVING, I NOTICED THE BRAKE LIGHTS WERE ILLUMINATED, BUT THE CAR WAS OFF. I DECIDED TO TRY TO DRIVE IT HOME SO THAT I COULD CONFIRM AND EXPERIENCE WHAT SHE DESCRIBED. I MAINTAINED A LOWER RATE OF SPEED, AROUND 40MPH. I DECIDED TO TRY TO PUT ON CRUISE CONTROL, BUT IT WOULD NOT WORK. AT ONE POINT WHERE THE CAR WAS LOSING THE ABILITY TO ACCELERATE AND WAS ACTIVELY DECELERATING, I PULLED IN TO A CONVENIENCE STORE. I THEN NOTICES A 'HILL PARK ASSIST' WARNING LIGHT COME ON. I DID FINALLY DRIVE IT THE REMAINDER OF THE WAY HOME. ONCE HOME, I BEGAN RESEARCHING THE POSSIBLE ISSUES AND FOUND THIS IS A VERY COMMON PROBLEM WITH FORDS. THERE WAS A SUGGESTION TO LOOK AT THE FLOOR BOARD, UPON DOING SO, I FOUND BROKEN PIECES OF A SILICON TYPE BUSHING. IN SUMMARY: THE 'BRAKE SWITCH ENGAGEMENT BUSHING' BROKE AWAY. THIS CAUSES THE BRAKE LIGHTS TO REMAIN ILLUMINATED, THE CRUISE CONTROL DOES NOT ENGAGE, HILL PARK ASSIST WARNING LIGHT COMES ON, BUT MOST CONCERNING IS THE VEHICLE STOPS ACCELERATING AND LOSES THE ABILITY TO MAINTAIN SPEEDS ABOVE 20-40MPH, WHICH COULD RESULT IN A DANGEROUS SCENARIO IF TRAVELING ON AN INTERSTATE.

I WENT TO HAVE MY CAR INSPECTED AND IT PASSED BUT THEY GAVE ME A FORM WITH 4 RECALLS I NEED TO HAVE REPAIRED AT NO CHARGE ASAP PLEASE

TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER, AND SEVERAL ELECTRICAL FUNCTIONS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPA FORD (570 SOSCOL AVE, NAPA, CA 94559, (707) 255-2580) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

PURCHASED THE 2014 FORD FUSION WITH 63,845 MILES ON IT. TWO WEEKS AFTER PURCHASE THE POWER STEERING LOCKED UP WHILE DRIVING (TURNING THE VEHICLE) AND ALMOST CAUSED AN ACCIDENT. TOOK IT BACK TO THE CAR DEALERSHIP WHERE IT WAS PURCHASED AND IT NEEDS A NEW STEERING RACK. RESEARCH INTO THIS SHOWED THAT FORD FUSIONS IN EARLIER YEAR MODELS HAD A RECALL FOR THIS VERY SAFETY CONCERN AND REPORTS OF MANY OTHERS IN THE MORE RECENT YEARS CONTINUING TO HAVE THIS SAFETY ISSUE.

TL* THE CONTACT'S WIFE OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STARTED OVERHEATING AS INDICATED ON THE INSTRUMENT PANEL. THE VEHICLE THEN SHIFTED INTO LIMP MODE. THE CONTACT PULLED OVER TO THE SHOULDER AND ALLOWED THE VEHICLE TO COOL OFF HOWEVER, THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. SEVERAL UNKNOWN TROUBLE CODES WERE CLEARED AND THE VEHICLE WAS RETURNED TO THE CONTACT. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED TWICE AND WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC STATED THAT THE HEAD GASKET WAS BLOWN AND THAT THE ENGINE NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.