2011 FORD FUSION Complaints

MY DAUGHTER WAS DRIVING HER FORD FUSION WHEN THE POWER STEERING STOPPED WORKING.

ANOTHER FUSION WITH POWER STEERING ASSIST NOT FUNCTIONING. RECALL 15S18 NOT APPLYING TO MANY OF THE DEFECTIVE STEERING VEHICLES. HOW CAN ONLY SELECT VEHICLES ONLY BE EFFECTED WITH THE SAME PARTS ON ALL? PRAYING FOR A MIRACLE NO ONE LOSES THEIR OR A FAMILY MEMBER LIFE OR LIVES.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO GATEWAY FORD (1055 W ANDREW JOHNSON HWY, GREENEVILLE, TN 37745) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE POWER STEERING NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THREE MONTHS LATER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA AND FORD CHERRY PICKED SEVERAL MODELS OF 2011/2012 FUSION MODELS OUT OF A POWER STEERING RACK SENSOR RECALL. IF YOU CHECK ENOUGH BLOGS YOU WILL FIND THAT THIS LEAVES OUT TENS OF THOUSANDS OF VEHICLES AND MANY HAVE EXPERIENCED LOSS OF POWER STEERING INCLUDING MYSELF. I REPLACED OUT OF POCKET ONE TIME AND 50000 MILES LATER THE ISSUE RETURNED. FORD SHOULD BE ASHAMED FOR THIS. NEVER AGAIN.

THE POWER STEERING ASSIST QUIT WORKING FOR MULTIPLE SECONDS MULTIPLE TIMES OVER A PERIOD OF 5 YEARS WHILE THE VEHICLE WAS STILL UNDER THE EXTENDED 10 YEAR WARRANTY AFFORDED US VIA THE SAFETY RECALL 15S18. EACH TIME WE BROUGHT THE VEHICLE IN TO BE CHECKED FOR DTCS, THERE WERE NO DTCS PRESENT PROBABLY BECAUSE THE FAILURE WOULD ONLY OCCUR FOR ABOUT 3 SECONDS. NOT LONG ENOUGH TO SET A DTC. AT TEN YEARS AND 28 DAYS AFTER THE IN SERVICE DATE OF THE VEHICLE THE POWER STEERING ASSIST FAILED FOR ABOUT 15 SECONDS, JUST LONG ENOUGH TO SET A DTC. WHEN THE RACK FAILED, THE STEERING WAS NEARLY IMPOSSIBLE TO TURN AND MAY HAVE RESULTED IN AN ACCIDENT IF THE FAILURE WOULD HAVE OCCURRED WHILE ACTUALLY DRIVING DOWN THE ROAD. LUCKY FOR US WE WERE STILL IN THE DRIVEWAY IN GEAR BUT NOT MOVING. FORD DIAGNOSED THE PROBLEM AS A FAILED POWER STEERING RACK, BUT SINCE WE WERE 28 DAYS PAST THE TEN YEARS, THEY REFUSED TO INSTALL A POWER STEERING RACK UNDER THE TERMS OF THE RECALL. WE HAD TO PAY $2100 FOR A REPLACEMENT POWER STEERING RACK.

LOST BRAKE PEDAL, GOES TO FLOOR ABS MODULE BAD ON MY 2011 FUSION. FORD IS AWARE OF THIS ISSUE AND WONT DO NOTHING ABOUT IT..SEVERE SAFTY ISSUE

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING 25 MPH, THE ELECTRIC POWER STEERING FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE SERVICE POWER STEERING AMD STABILITY TRACTION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BOB-BOYD FORD (2840 N COLUMBUS ST, LANCASTER, OH 43130, (740) 654-1122) WHERE IT WAS DIAGNOSED WITH NEEDING THE SOFTWARE TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000.

THERE WAS A SAFETY RECALL FOR THE 2011 FORD FUSION, HOWEVER, I PUT MY VIN INTO FORD'S SYSTEM TO ACCESS THE POWER STEERING ASSIST FAILURE RECALL, AND IT DOES NOT COME UP. THE 2011 FORD FUSION AND OTHER YEARS WERE RECALLED BY FORD, YET IT DOESN'T SHOW FOR MY CAR. I NEED THIS REPAIR COMPLETED, AS THIS VEHICLE IS UNSAFE IN ITS CURRENT STATE. I WAS DRIVING THE VEHICLE ON THE CITY STREETS AND THE HIGHWAY, IT LOST ALL STEERING CONTROL. I WAS IN FEAR OF MY LIFE. I COULD BARELY TURN THE STEERING WHEEL AND HAD TO MANEUVER TWO LANES OF TRAFFIC TO COME TO A STOP. I HAVE NOT HAD THE CAR FOR LONG, YET IT SITS IN THE GARAGE BECAUSE IT IS UNSAFE AND UNDRIVEABLE. I NEED TO KNOW WHY MY 2011 FORD FUSION IS NOT COVERED. FORD KNEW ABOUT THE FAULTY STEERING RACKS IN THESE VEHICLES AND REFUSE TO REPAIR OR OFFER A REMEDY FOR SOME OF THE SAME MODEL YEAR VEHICLES.

TWICE IN THE PAST YEAR, I HAD A POWER STEERING ASSIST FAIL WHEN IT WAS PARKED AT A STORE. THE FIRST TIME, IT WAS OKAY AFTER I LET IT SIT FOR 1/2 HOUR. LAST WEEK, WHEN I GOT IN MY CAR, IT FAILED AGAIN. I WAS ABLE TO DRIVE IT 8 MILES AND PARKED IT AT THE DEALER. THEY COULDN'T SCEDULE IT TIL MARCH. I HAD TO GO HOME 20 MILES AWAY. WHEN I GOT BACK IN, IT WAS OKAY. HAS THERE BEEN A RECALL? OR SHOULD I HAVE MY MECHANIC LOOK AT IT?

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BOULEVARD FORD LOCATED AT 40 BRIDGEVILLE RD, GEORGETOWN, DE 19947 WHO DIAGNOSED THAT THE CANISTER PURGE VALVE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 90,000.*DT*JB