2013 FORD FUSION Complaints

View complaints related to 2013 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,870 complaints submitted for the 2013 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD FUSION
    - LESLIE, MI

    WHILE DRIVING ALL ELECTRICAL COMPONENTS WILL GO ON AND OFF, INCLUDING PUT NOT LIMITED TO WINDOWS, LOCKS, RADIO, HEATING/AC, AND DASH GAUGES. THE MECHANIC HAD THE VEHICLE FOR APPROX 2 MONTHS AND COULD NOT SOLVE THE ISSUE. A FORD TECH EVEN LOOKED AT THE CAR AND COULD NOT FIGURE OUT THE ISSUE EITHER. SEVERAL OF THE CONTROL MODULES WERE REPLACED, ALTERNATOR AND BATTERY WITH NO IMPACT ON PROBLEM. THIS IS A DAILY OCCURRENCE.

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - WERNERSVILLE, PA

    APRIL 2019 WHILE TRAVELING ON THE HIGHWAY CHECK ENGINE AND DASH LIGHTS FLASHED ALONG WITH VEHICLE OVERHEATING MESSAGE. HAD TO PULL OVER ON THE SHOULDER AND CALL FOR A TOW TO THE PURCHASING DEALERSHIP. WATER PUMP WAS REPLACED AND COOLING SYSTEM CHECKED. AUGUST 2019 WHILE TRAVELING ON A CITY STREET CHECK ENGINE AND LOW COOLANT LIGHT MESSAGE APPEARED. TOOK VEHICLE TO PURCHASING DEALERSHIP WHERE THEY PREFORMED AN OIL CHANGE AND PULLED CODES P0303 AND MADE AN APPOINTMENT FOR REPAIR. REPAIR WAS NEVER DONE DUE TO NO CODES AT TIME OF APPOINTMENT. FEBRUARY 2020 WHILE TRAVELING ON A CITY STREET VEHICLE STARTS TO SHAKE AND CHECK ENGINE LIGHT FLASHES. DROVE VEHICLE TO PURCHASING DEALERSHIP AND DIAGNOSED WITH A CRACKED ENGINE BLOCK AND MUST REPLACE ENGINE AT A COST OF $6600.00 + TAX. EXTENDED WARRANTY COMPANY DECLINED COVERAGE AND PURCHASING DEALERSHIP IGNORE REQUEST FOR RESOLUTION.

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - DANVILLE, VA

    TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT WAS INOPERABLE. WHILE ATTEMPTING TO ROLL THE WINDOWS DOWN, THE WINDOW FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO BARKHOUSER MOTORS INC (3604 RIVERSIDE DR, DANVILLE, VA 24541) AND THE CONTACT WAS INFORMED THERE WAS NO COMMUNICATION BETWEEN THE CONTROL MODULES. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. *LN*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD FUSION
    - ROCK HILL, SC

    TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE STOPPED, THE CONTACT ATTEMPTED TO SHIFT THE GEAR SHIFTER HOWEVER, THE GEAR SHIFTER CEASED. THE CONTACT STATED THAT THE VEHICLE WAS STILL ABLE TO ROLL BACKWARDS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AFTER WAITING FOR 45 MINUTES, AN INDEPENDENT MECHANIC WAS CONTACTED AND THE INDEPENDENT MECHANIC TURNED THE VEHICLE OFF. CLINTON FAMILY FORD OF ROCK HILL, INC LOCATED AT 1884 CANTERBURY GLEN LN, ROCK HILL, SC 29730, (803) 366-3181, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD FUSION
    - CLIFTON PARK, NY

    THE DOOR IS NOT LATCHING SHUT IT POPS OPEN WHEN IT FEELS LIKE IT . DRIVING DOWN THE STREET IN THE DOOR POPPED OPEN AND IT WOULDN'T SHUT ALSO SEEMS LIKE THE TRANSMISSION WON'T STAY IN PARK AT TIMES IT JUMPS WHEN I'M DRIVING IT TAKES A WHILE FOR IT TO GO INTO GEAR I HAD IT IN PARK ONE DAY AND THE CAR WAS STILL MOVING

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - PITTSBURGH, PA

    TL* THE CONTACT OWNED A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A TRAFFIC LIGHT, WHEN DEPRESSING THE ACCELERATOR PEDAL AND SAW SMOKE EXITING FROM THE HOOD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE PARKED AT A NEARBY PARKING LOT, THEN DEPRESS BUTTON TO OPEN THE HOOD AND SAW FIRE EXITING THE HOOD. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. THE POLICE WAS CONTACTED BUT NOT REPORTS WERE FILED. THE CONTACT STATED NO ONE WAS INJURED OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD FUSION
    - WEST PALM BEACH, FL

    TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT HER DAUGHTER DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (1530 N. MILITARY TRAIL, WEST PALM BEACH, FL 33409) TO RECEIVE THE FREE REPAIR. SEVERAL DAYS AFTER THE VEHICLE WAS REPAIRED, THE CHECK ENGINE WARNING LIGHT BEGAN TO FLASH INTERMITTENTLY ON THE INSTRUMENT PANEL. ADDITIONALLY, THE EVAP AND STABILITY CONTROL WARNING LIGHTS WERE ALSO ILLUMINATED. THE CONTACT STATED THAT HER SON HAD INSPECTED THE VEHICLE AND DISCOVERED THAT THE COOLANT LEVEL WAS BELOW THE MINIMUM MARK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD FUSION
    - DE GRAFF, OH

    THE FRONT PASSENGER DOOR LATCH BROKE DOOR WON'T CLOSE COUNTY ROAD WHEN IT HAPPENED

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - FERNDALE, MI

    I HAD MY VEHICLE FOR 6 MONTHS WITHIN THE 6 MONTHS I HAD THE ALTERNATOR, WATER PUMP, 2 COOLANT LEAKS FIXED, SPARK PLUGS, DRIVER SEAT, BATTERY, TIMING BELT, AND NOW A UNDIAGNOSED PROBLEM THAT IS TAKING 2 WEEKS AND IT IS CURRENTLY IN THE SHOP. THESE ALL HAPPENED WHEN IN MOTION. *TR

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - ALLISON PARK, PA

    TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE PASSENGER'S SIDE FRONT AND REAR DOOR FAILED TO REMAIN SECURELY CLOSED. THE DOORS WERE SECURED USING STRAPS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V210000 (STRUCTURE) HOWEVER, THE FAILURE RECURRED. SCHULTS FORD OF HARMARVILLE LOCATED AT 1300 GULF LAB ROAD, PITTSBURGH, PA 15238, (412)828-2300 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE