2015 FORD FUSION Complaints

ENGINE COOLANT IS BEING CONSUMED BY THE ENGINE LEADING TO UNSAFE ENGINE OVERHEATING. THIS INTERNAL LEAK OCCURS DURING ALL DRIVING SITUATIONS.

ENGINE STARTING ROUGH THEN EVENING OUT. TOOK TO DEALERSHIP. WAS TOLD THAT COOLANT WAS LEAKING INTO CYLINDER MAKING FOR INITIAL ROUGH IDLE. SERVICE BULLETIN SAYS TO REPLACE ENGINE. WE HAD THEM TEAR DOWN THE ENGINE TO CONFIRM IT WAS NOT A HEAD GASKET. RESULTS NEGATIVE. SO, HAD THE ENGINE REPLACED FOR $6800.00

FUSE CONTINUES TO POP. THE VEHICLE WAS DRIVEN TO A GROCERY STORE AND AFTER THE SHOPPING THE VEHICLE STARTED UP BRIEFLY THEN DIED. WE CHANGED THE FUSE AT THE PARKING LOT BUT IT POPPED THE FUSE AGAIN. WE ENDED UP HAVING IT TOWED. THE MECHANIC BELIEVES IT IS A FUEL PUMP ISSUE OR WIRING TO THE FUEL PUMP. WE ARE ON MILITARY ORDERS IN ITALY AND HAVE BEEN UNABLE TO REACH FORD TO AUTHORIZE REPAIR SINCE WE DO HAVE A VALID EXTENDED WARRANTY. ITALIAN FORD DEALERS WILL NOT WORK ON AMERICAN SPEC CARS. WE HAVE A CERTIFIED MECHANIC WHO HAS ACCESS TO FORD BUT NEEDS THE AUTHORIZATION CODE IN ORDER TO START REPAIRS AND RECALLS. WE ARE GETTING THE RUN AROUND WITH FORD'S CUSTOMER SERVICE HOTLINES AND NO ONE SEEMS TO BE WILLING TO HELP. WE CANNOT SHIP THE VEHICLE BACK TO THE STATES WITH ACTIVE RECALLS ON IT. THE VEHICLE IS COMPLETELY BROKE DOWN CURRENTLY. WE ARE UPSET ON HOW FORD SUPPORTS ITS MILITARY!

I DROVE TO WORK NO PROBLEMS AND PARKED MY 2015 FUSION 2.0 ECOBOOST. WHEN I LEFT WORK I STARTED THE CAR AND A BILLOW OF WHITE SMOKE ROLLED OUT FROM THE EXHAUST WHEN I PULLED OUT OF MY PARKING SPOT. IT QUICKLY DISSIPATED SO I DROVE DOWN THE ROAD A FEW MILES. I THEN GOT AN OVERHEATING WARNING ON THE DASH FOLLOWED BY A P1299 CODE. WHEN I PARKED THE CAR IT WAS IDLING ROUGH SO I TURNED IT OFF. I LET IT COOL DOWN AND NOTICED THE COOLANT RESERVOIR WAS LOW SO I FILLED IT UP AND STARTED THE CAR, IT IDLED JUST FINE, AT FIRST, WITH LITTLE SMOKE THEN AFTER A FEW MOMENTS IT STARTED IDLING REALLY ROUGH. IT SUCKED THE COOLANT RESERVOIR DRY SO I FILLED IT UP AGAIN AND WENT INSIDE. WHEN I LOOKED AT IT HALF AN HOUR LATER THE COOLANT RESERVOIR WAS EMPTY YET AGAIN. I THEN NOTICED A HUGE PUDDLE UNDER MY CAR WITH IT DRIPPING FROM THE MUFFLER IN THE MIDDLE. I DON'T KNOW THE PROBLEM. I ONLY HAVE 68K MILES.

LAST YEAR I TOOK MY FUSION IN FOR A COUPLE OF RECALLS AT GARY SMITH FORD. ONE OF THE TWO RECALLS REGARDED MY FRONT PASSENGER SEATBELT. IT WOULDN'T EXTEND OUT PROPERLY WITHOUT HAVING TO TAKE EXTRA MEASURES. I HAD A RECALL LETTER IN THE MAIL REGARDING THIS ERROR AND IT WAS APPARENTLY NOTED THAT THE BELT WAS FIXED, BUT IT IS STILL NOT.

ENGINE RAN ROUGH ON START UP, CHECK ENGINE LIGHT CAME ON, TOOK CAR TO FORD DEALER WHO TOLD ME COOLANT WAS LEAKING INTO #3 CYLINDER AND ENGINE WOULD NEED REPLACED, MILEAGE ON CAR IS 64,441. IT LOOKS LIKE FORD HAS A MANUFACTURING DEFECT IN THIS 1.5 ENGINE AS MY PROBLEM IS NOT A ISOLATED PROBLEM.

IN AUG 2020 THE CHECK ENGINE LIGHT CAME ON IN MY 2015 FORD FUSION AFTER IT STARTED ROUGH. I BROUGHT IT TO THE FORD DEALERSHIP FOR SERVICE. THEY SAID THE SPARK PLUGS AND COILS SHOULD BE REPLACED (CHECK ENGINE CODE WAS P0303, CYLINDER MISFIRE). A MONTH LATER THE SAME ISSUE OCCURRED AGAIN. CALLED THE DEALERSHIP AND THE SERVICE MGR SAID 'OH, THERE HAVE BEEN PROBLEMS WITH THE FUSION ECOBOOST ENGINES. COOLANT LEAKS INTO THE CYLINDERS AND DAMAGES THEM. HE SAID THE DESIGN OF THE ENGINE BLOCK HAS SCORE GROOVES BETWEEN THE CYLINDERS EVENTUALLY CAUSING THE LEAK AND CORROSION TO START. HE THEN PROCEEDED TO INFORM ME THAT THE LONG BLOCK AND HEAD GASKET WOULD NEED TO BE REPLACED AND THE STARTING COST WOULD $5,000+. BUT LIKELY CLOSER TO $7000. FURTHER HE SAID FORD WAS AWARE OF THE ISSUE BUT NOT RECALLING OR COVERING THE REPLACEMENT COST. HE SAID HE HAD 8 OTHER VEHICLES ON THE LOT NEEDING THE SAME REPAIR AND EVEN IF THEY HAD THE PARTS IN STOCK, WHICH THEY DON'T AND IT WOULD TAKE SOME TIME TO GET THEM, IF WOULD BE 6 WEEKS TO COMPLETE THE REPAIR. THE REPLACEMENT WOULD BE THE ENTIRE ENGINE WHICH FORD HAS CORRECTED THE ISSUE AND REMOVED THE SCORED GROOVES. I HAVE MAINTAINED MY FUSION WITH THE SAME FORD DEALERSHIP AND HAD ALL ROUTINE MAINTENANCE AND CARE DONE THERE. THIS ENGINE ISSUE WAS THERE AT THE TIME IT WAS MANUFACTURED AND WAS A TIME BOMB. I SHOULD NOT HAVE TO INCUR THE EXPENSE OR FINANCIAL LOSS TO REPLACE THE ENGINE. IF LEFT UNREPAIRED THE ENGINE WILL EVENTUALLY CEASE AND DEPENDING ON WHERE THAT OCCURS COULD BE DANGEROUS TO ME AND SURROUNDING DRIVERS. I HAVE PARKED MY VEHICLE FOR NOW UNTIL THE SERVICE MANAGER LETS ME KNOW WHAT FORD WILL DO, IF ANYTHING. HE SAID THEY MIGHT GIVE ME SOME HELP BUT I WOULD HAVE TO COVER MOST OF THE EXPENSE!!! I

AFTER 5 YEARS, HEAD GASKET LEAK INTO CYLINDER. FORD HAS ACKNOWLEDGED THROUGH SEVERAL TSB'S ON THIS KNOWN ISSUE. FORD HAS PUT OUT A CUSTOMER SATISFACTION PROGRAM TO CHANGE COMPUTER SETTING TO PREVENT THIS DAMAGE FROM OCCURRING. THIS COVERS 2014-2017 FUSION MODELS WITH 1.5L ENGINES, HOWEVER THEY LEFT OUT SOME VIN NUMBERS THAT THE DIDN'T THINK WOULD HAVE THIS ISSUE. MINE HAS THE EXACT ISSUE AS DESCRIBED IN THEIR TSB'S AND PROGRAM. THEY DIDN'T NOTIFY EVERYONE WHICH CAUSED THE DAMAGED HEAD GASKET. THEY ARE NOT OFFERING TO WARRANTY THEIR DEFECT AND THE DAMAGE DONE FROM THAT DEFECT.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHCILE STALLED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER COLONIAL FORD LOCATED AT 126 FEDERAL RD #126, DANBURY, CT 06811, WHO DIAGNOSED THAT ENGINE CYLINDER #2 WAS DEFECTIVE, AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 126,000. THE VIN WAS NOT AVAILABLE.

WHILE PULLING OUT OF A PARKING SPACE (LESS THAN 5 MPH) I HEARD A CLANK/POP SOUND. WHEN I THEN APPLIED MY BRAKES THEY SUNK TO THE FLOOR AND BARELY STOPPED THE CAR. I HAD NO BRAKES. BRAKE FLUID THEN STARTED TO PUDDLE UNDER THE FRONT PASSENGERS SIDE WHEEL AND ON INSPECTION I NOTICED THE BRAKE FLUID DRIPPING FROM THE BRAKE LINE. I HAVE BEEN CURRENT WITH ALL MY CAR MAINTENANCE AND THERE WAS NEVER A MENTION OF ANY ISSUE WITH THE BREAK LINES. I HAD THIS CAR TOWED AND UPON INSPECTION BY A MECHANIC IT WAS DETERMINED THAT THE FRONT DRIVERS SIDE BRAKE LINES WERE ALSO BULGING AND NEEDED REPLACING. THE FRONT BRAKE LINES GOING FROM THE CALIPER TO THE MAIN BRAKE LINE FITTING, ARE THE PARTS THAT WERE BAD. I HAVE ATTACHED PICTURES AND NOTES FROM THE MECHANIC. I HAVE A LINK I CAN SHARE AS WELL AS AN INVOICE IF NEEDED. I DID NOT SHARE CURRENTLY SINCE IT STATES NOT TO PUT PERSONAL INFORMATION ON HERE.