2013 FORD FUSION Complaints

The contact owned a 2013 Ford Fusion. The contact stated that while the vehicle was parked at the contact's work parking lot, the vehicle caught on fire due to unknown reasons. A security guard discovered the fire, and called the Fire Department extinguished the fire. A fire report was filed. No police report was filed. The contact was at work during the incident, and it was not until he finished his shift that he discovered that his vehicle had caught on fire. The contact believed the fire started from the engine area, per witnesses. The vehicle was towed to a local towing yard. The contact notified his insurance company and deemed the vehicle totaled. The fire spread and damaged several vehicles parked nearby. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

The contact owns a 2013 Ford Fusion. The contact stated that while operating the vehicle, the odor of fuel was present inside the vehicle. Upon inspection, the contact discovered fuel leaking underneath the engine compartment. The vehicle was taken to a local mechanic who diagnosed the vehicle and determined that the fuel delivery module was cracked and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 13V227000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 160,000.

The contact's granddaughter owned a 2013 Ford Fusion Hybrid. The contact stated that while her granddaughter was driving at an undisclosed speed, the driver looked in the rearview mirror and noticed black smoke coming from the rear seats of the vehicle. The contact stated that the driver's sons were in car seats in the rear seats of the vehicle. The driver immediately pulled over to the side of the road, exited the vehicle, and took her sons out of the vehicle. The contact stated that the entire vehicle then caught on fire. The contact stated that the driver's side of the vehicle was more burned than the rest of the vehicle. The fire was extinguished by the Fire Department, who informed the contact's granddaughter that the fire might have originated from the trunk of the vehicle. It was unknown whether a Police report or a Fire Department report was filed. The contact stated that the vehicle was towed and could be totaled. The driver's mother transported the driver and her sons to the emergency room due to smoke inhalation. It was unknown whether injuries were sustained. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

The transmission started smoking and I had it towed to a mechanic. They found a huge hole in the transmission and the bearing was gone .

Right Front wheel speed Sensor replaced and problem continues due to pigtail coming from wiring harness that connects to top portion of wheel speed sensor Water enters the connector and short circuits the ABS system causing the car to disable ABS,Traction Control and Power steering all light illuminated as well

I had coolant leaking in my 2013 Ford Fusion SE 1.6L causing a misfire in cylinder 3 from diagnostics code P0303. After going to a repair shop on 3 seperate occasions and paying to fix issues thought to remedy the issue, I had the Ford dealership in Hudson WI look at it while they took care of a recall. They quoted me $9,900 to replace the engine due to a cracked block. It was hard to get a response from the technician and they were really unprofessional towards me when I requested the part numbers. So much time has been spent on this not to mention that I have been without a vehicle for 1.5 years because my inability to cover additional repairs or the cost of a new car. I also lost my job due to my transportation issues, and paid over $19,000 for this vehicle. I wish Ford would issue a recall because this is a very common issue for this make and model. 2013 Ford Fusion SE L4 1.6L (102K miles)

The contact’s mother-in-law owns a 2013 Ford Fusion. The contacts mother-in-law received notification of an unknown recall in 2016. The remedy included replacing the bolts and applying a wax sealer to the bolts. The vehicle was repaired. The contact stated that while receiving maintenance at an independent mechanic, the mechanic became aware that the electronic power steering rack bolts were fractured, and the steering rack needed to be replaced. The vehicle was not repaired. On another occasion, while the vehicle was turned off, the contact inspected the vehicle and became aware that the power steering rack bolts were fractured. The manufacturer was notified of the failure. The failure mileage was approximately 85,450.

The contact owns a 2013 Ford Fusion. The contact stated while driving 65 MPH, the low oil pressure warning light illuminated, and there was smoke coming from underneath the hood. The contact pulled over to the side of the road and opened the hood to inspect the vehicle. The contact stated that upon opening the hood, the contact became aware that oil was leaking at the rear of the engine compartment by the firewall. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that the cylinder head had fractured. The mechanic determined that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was in the process of being repaired. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

One day, my steering wheel locked up, and I get the message across my dashboard that says service power steering now I almost had an accident because of it

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds in cold weather, and depressing the accelerator pedal, the vehicle only responded as needed after excessive pressure was applied to the accelerator pedal. The contact stated that it was difficult shifting from first gear to second gear, and there was an abnormal grinding sound coming from the vehicle. Additionally, the contact stated that the vehicle jolted, shuddered, and jerked while accelerating, decelerating, and while shifting into gear. There was no warning light illuminated. The dealer was notified of the failure and advised the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.