2016 FORD FUSION ENERGI Complaints

TOOK VEHICLE IN FOR FIRST SERVICE AT APPROXIMATELY 3400 MILES. AT APPROXIMATELY 3800 MILES VEHICLE WAS ACTING PECULIAR WHEN STOPPED AT RED LIGHT VEHICLE MADE NOISES IT HAD NEVER MADE BEFORE AND WHEN LIGHT TURNED GREEN & ACCELERATED IT SURGED. THAT IS WHEN I NOTICED A CHECK ENGINE LIGHT AND CALLED GALPIN FORED SERVICE DEPT WHERE VEHICLE WAS PURCHASED AND ROUGHT IN ASAP. THEY ARE TELLING ME IT MAY BE A WEEK OR MORE TO DETERMINE THE PROBLEM AND WERE UNWILLING TO PROVIDE LOANER. I CONTACTED FORD AND FILED A COMPLAINT WITH CORPORATE OFFICE - I WAS PROVIDED WITH CASE # CAS10146642 0 WHEN YOU GO ONLINE IT IS CLEAR THIS IS A KNOWN DEFECT WITH THE VEHICLE AND DISTURBING THAT THEY WERE UNWILLING TO PROVIDE MORE ASSISTANCE.

I WAS IN A RESIDENTIAL AREA AND CAME TO A 2 WAY STOP GOING WEST BOUND. I SAW A VEHICLE APPROACHING GOING WEST BOUND. I MADE A LEFT TURN. THE OTHER VEHICLE RAN THROUGH THE STOP SIGN MAKING A RIGHT TURN AND HIT MY VEHICLE; THEN SPED AWAY. THE OTHER CAR WAS A DARK OLDER MEDIUM SIZE SUV. THE SUV FRONT DRIVER SIDE HIT THE PASSENGER SIDE CENTER BEAM BETWEEN THE FRONT AND BACK SEAT, DAMAGED BOTH DOORS, BROKE THE BACK SEAT WINDOW, AND CAUSED THE DRIVER SIDE FRONT TIRE TO GO FLAT. THE IMPACT PUSHED MY CAR ABOUT 30 FEET UP AND OVER A 4 INCH HIGH SIDEWALK CURB AND ANOTHER 10 FEET INTO A NEIGHBOR'S YARD. THE CAR TOOK THE SIDE IMPACT REMARKABLY WELL BUT NONE OF THE AIRBAGS DEPLOYED.