2011 FORD FUSION HYBRID Complaints

View complaints related to 2011 FORD FUSION HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2011 FORD FUSION HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD FUSION HYBRID
    - MISSION VIEJO, CA

    TAKATA RECALL WE HAVE NOT RECEIVE A LETTER REQUESTING US TO BRING IN OUR VEHICLE TO HAVE THE TAKATA AIRBAG REPLACED. SINCE TAKATA AIRBAGS ARE A "MAJOR" SAFETY ISSUE WHERE HUMAN LIVES ARE AT RISK, I WOULD BELIEVE THIS WOULD HAVE BEEN TAKEN CARE LAST YEAR. I WANT IN WRITING FROM FORD TELLING US TO TAKE OUR VEHICLE TO OUR NEAREST FORD DEALERSHIP ASAP.

    Source: NHTSA WEB SITE
  • 2011 FORD FUSION HYBRID
    - DEL RAY BEACH, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD FUSION HYBRID
    - PEORIA, AZ

    TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,237. UPDATED 01/31/2017*CT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD FUSION HYBRID
    - CENTENNIAL, CO

    DRIVERS SIDE INTERIOR DOOR HANDLE BROKE WHEN I WENT TO EXIT THE CAR. THIS IS A WIDE SPREAD PROBLEM THAT HAS BEEN REPORTED FREQUENTLY ON THE OWNER FORMS. ANYWHERE FROM 10K TO 30K MILES THE HANDLES BREAK LEAVING WITH EITHER OUTING THE WINDOW DOWN TO USE THE OUTSIDE HANDLE TO OPEN THE DOOR OR CRAWLING OUT THE OTHER SIDE. THIS COULD BE A SAFETY CONCERN IF YOU NEEDED TO EXIT QUICKLY FROM EITHER AN ACCIDENT, FIRE OR OTHER IMMEDIATE PROBLEM. THE REPLACEMENT PARTS HAVEN'T BEEN REDESIGNED AND BRAKE AFTER THE SAME USAGE. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD FUSION HYBRID
    - PALO ALTO, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD FUSION HYBRID
    - GREAT FALLS, VA

    HOOD LATCH FAILED; HOOD WOULD NOT LATCH FIRMLY IN THE CLOSED POSITION. THIS OCCURRED WHEN I OPENED THE HOOD TO FILL WINDSHIELD WASHER FLUID. HOOD WAS FULLY CLOSED. I PULLED THE HOOD RELEASE LEVER UNDER THE DASH AND THEN OPENED THE HOOD. WHEN I TRIED TO CLOSE IT, THE LATCH MECHANISM WOULD NOT ENGAGE. DEALER TELLS ME THAT THE LATCH AND CABLE NEED TO BE REPLACED - OVER $400.

    Source: NHTSA WEB SITE
  • 2011 FORD FUSION HYBRID
    - ENCINITAS, CA

    WAITING SINCE RECEIVING RECALL 16V384 (MAY'16) FOR FORD TO ADVISE WHEN PARTS ARE AVAILABLE TO FIX. IN MEANTIME, WE ARE NOT DRIVING VEHICLE DUE TO SAFETY CONCERNS. THIS IS TAKING MUCH TOO LONG TO RESOLVE.

    Source: NHTSA WEB SITE
  • 2011 FORD FUSION HYBRID
    - MILWAUKEE, WI

    WITHOUT WARNING, BRAKES SEEMED TO FAIL. BRAKE PEDDLE HAD TO BE PUSHED FURTHER DOWN WITH MORE FORCE TO STOP THE VEHICLE. SEVERAL WARNING LIGHTS RELATED TO SERVICE AND BRAKES LIT UP ON THE DASHBOARD. AFTER TURNING THE CAR OFF AND THEN RESTARTING THE CAR ABOUT 20 MIN LATER, THE BRAKES WERE FINE AND WORKING NORMALLY AGAIN. DEALER DIAGNOSED THAT ELECTRONIC ABS MODULE INTERMITTENTLY FAILS. STATED IT COULD FAIL AGAIN WITHOUT WARNING

    Source: NHTSA WEB SITE
  • 2011 FORD FUSION HYBRID
    - SEATTLE, WA

    I GOT A "STOP SAFELY NOW; CHECK CHARGING STATION" ALERT WHILE ON THE FREEWAY AND THE CAR LOST POWER. THIS HAPPENED SEVERAL TIMES. THE DEALER REPORTED THAT THE EGR VALVE WAS BLOCKED AND REPLACED IT. SEVERAL DAYS LATER, THE "STOP SAFELY NOW" ALERT/LOSS OF POWER HAPPENED AFTER THE REPAIR. THE DEALER THEN REPORTED THESE ERROR CODES: P0A0A, P1A10, P1A14, P1A0A, CONCERN WITH HIGH VOLTAGE INTERLOCK CIRCUIT, CITED TSB 12-05-14, INSTALLED OVERLAY WIRE HARNESS.

    Source: NHTSA WEB SITE
  • 2011 FORD FUSION HYBRID
    - KINGWOOD, TX

    8-WAY POWER SEAT (DRIVER SIDE) BECAME STUCK IN THE VERY HIGHEST ADJUSTMENT AND WOULD NOT MOVE DOWN. VERY UNCOMFORTABLE TO SIT IN AND DRIVE. ELECTRIC MOTOR MAKES NOISE BUT WILL NOT MOVE SEAT DOWN.

    Source: NHTSA WEB SITE