2011 FORD FUSION HYBRID Complaints

THE BLOWER MOTOR RESISTOR HARNESS HAS TOO MUCH POWER GOING INTO IT CAUSING SEVERAL VEHICLES NOT ONLY MINE TO HAVE A MELTED WIRE AND CONNECTOR REPLACED SEVERAL TIMES AND IT KEEPS OCCURRING DEFINITELY A FIRE HAZARD. IT STARTED AND JANUARY AND IT STILL IS A PROBLEM WITH MY CAR AFTER REPLACING SEVERAL TIMES.

WHILE DRIVING ON FREE WAY FROM COLUMBUS TO PITTSBURGH, WRENCH SYMBOL APPEARED ON THE DASH. AFTER A WHILE, CAR LOST ITS TRANSMISSION POWER IN THE MIDDLE OF THE HIGHWAY WITH AN INDICATION OF "STOP SAFELY NOW" ON DASH BOARD WITH BIG RED TRIANGLE SIGNAL.

TAKATA RECALL CAMPAIGN NUMBER 19S01. IN RESPONSE TO RECALL-VEHILCE WAS REPAIRED BY HAMMONAHASSET FORD, MADISON, CT. ON THE WAY BACK HOME AFTER PICKING UP THE VEHICLE FROM THE RECALL THE AIR BAG LIGHT ILLUMINATED. ALSO NOTICED THAT GLOVE BOX WAS NOT ALIGNED CORRECTLY AND THE DASHBOARD COMPARTMENT WAS NOT ALIGNED AS WELL. THE DASHBOARD WAS ALSO NOT RE-INSTALLED CORRECTLY .A SECOND APPOINTMENT WAS MADE AND THE SERVICE DEPARTMENT ADVISED THAT THE VEHICLE WAS REPORTING CODE B0028. I WAS ADVISED THAT I NEEDED TO PAY A $200 FEE TO HAVE THE COMPUTE CHECKED TO DETERMINE THE ISSUE. THE DEALER WAS ADVISED THAT THERE WAS NO ISSUE WITH THE AIRBAG LIGHT WHEN THE VEHICLE WAS BROUGHT IN FOR THE RECALL AND THEY DENIED TO CORRECT THE SITUATION CLAIMING THAT THE CODE WAS NOT ASSOCIATED WITH THE AIRBAG RECALL. I RESEARCHED THE CODE AND IT CAME BACK TO A FAULTY PASSENGER AIRBAG OR WIRING ISSUE. A COMPLAINT WAS ALSO FILED WITH FORD WITH NO RETURN RESPONSE. IT APPEARS THAT THIS IS NOT JUST A COINCIDENCE AS THE ERROR CODE IS RELATED TO THE PASSENGER SRS. NOW NO ONE CAN SIT SAFELY IN THE RIGHT FRONT AND RIGHT REAR PASSENGER SIDE OF THE VEHICLE AS THE ENTIRE RIGHT SIDE SRS IS DISABLED. NO RESPONSE FROM DEALER TO DATE AND SECOND CALL MADE TO FORD HEADQUARTERS.

I WAS DRIVING TO WORK AND A WARNING "SERVICE POWER STEERING" AND "SERVICE ADVANCE TRAC" CAME ON AND THE VEHICLE WAS THEN EXTREMELY DIFFICULT TO STEER. I AM GLAD I WAS NOT GOING AROUND A HIGH SPEED CURVE.

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE DRIVING, THE ADVANCETRAC AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. ALSO, THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TAKEN TO WYNNE FORD (1020 W MERCURY BLVD, HAMPTON, VA 23666, (757) 838-3673) AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL FOR THE POWER STEERING FAILURE. THE VEHICLE WAS DRIVEN HOME WITHOUT BEING DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 128,800.

CHECK POWER STEERING AND ADVTRC LIGHTS COME ON STEERING WHEEL BECAME STIFF AND CAR IS UNDRIVE-ABLE IF THIS WAS TO HAPPEN AT HIGHWAY SPEED YOU BE IN BIG TROUBLE CRASH NO QUESTION LUCKY I WAS PULLING IN TO WALMART WHEN THIS HAPPENED BUT CAR IS UNDRIVEABLE TELL FIX

VEHICLE WAS STATIONARY, I CLOSED THE FRONT DRIVER DOOR AND THE LATCH BROKE AND THE DOOR WOULD NOT STAY CLOSED. I HAD TO PHYSICALLY HOLD THE DOOR SHUT WHILE DRIVING UNTIL IT WAS REPAIRED AT A COST OF OVER 400 DOLLARS. I NOTICED THIS PART HAS BEEN RECALLED ON THE 2013 AND 2014 MODELS. ANY CHANCE THAT THE 2011 MODELS WILL BE INCLUDED IN THIS RECALL?

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHEN THE VEHICLE WAS STARTED, "STEERING ASSIST FAULT" APPEARED ON THE SCREEN. IN ADDITION, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR STARTED TO FLASH. THE VEHICLE WAS TOWED TO LARRY H MILLER FORD (11595 6TH AVE, LAKEWOOD, CO 80215) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC VACUUM PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,900.

POWER STEERING FAILURE AFTER WARNING AS VEHICLE WAS STARTED. I WAS ABLE TO DRIVE WITH SUPERHUMAN EFFORT DIRECTLY TO THE NEAREST FORD DEALER IN ESCONDIDO, CALIFORNIA WHERE WE WERE WHEN THE INCIDENT OCCURRED. INTERNET SOURCES INDICATE THAT THIS FAILURE IS COMMON AND WE IDENTIFIED A RECALL RELATED TO THE ISSUE. THE DEALER REPLACED THE POWER STEERING RACK AND REFUSED TO APPLY THE KNOWN ISSUE RECALL. THE DEALER STATED THAT ALTHOUGH OUR VEHICLE WAS MANUFACTURED IN THE HERMOSILLO PLANT DURING THE TIME PERIOD STATED IN THE RECALL, OUR VIN DID NOT REGISTER THE RECALL.

WHEN DRIVING IN TORRENTIAL RAIN FOR LONG PERIODS OF TIME WITH THE RAIN SENSING WIPERS ENABLED AND THE WIPERS WERE WIPING NEAR THEIR FASTEST SPEED AND THEY JUST STOP IN THE MIDDLE OF THE WINDSHIELD PUTTING ME IN A SITUATION WHERE I COULD NOT SEE THROUGH THE WINDSHIELD AND I FELT EXTREME DANGER AS I DID NOT KNOW WHAT TO DO AS I WAS DRIVING BEHIND AN 18 WHEELER TRUCK AND COULD NOT SEE THROUGH THE WINDSHIELD ANY LONGER. I HAD TO TAKE MY EYES OFF THE WINDSHIELD TO TURN THE CONTROL OFF THE WIPERS OFF AND ON AGAIN TO GET THEM TO CLEAR THE WATER AND GO BACK TO WIPING AS EXPECTED. THE DEALERSHIP REPLACED THE CONTROL STICK AND THAT DID NOT FIX IT THEN THEY REPLACED THE CONTROL STICK AND THE RAIN SENSOR AND THE DEALERSHIP MANAGER KENDAL SAID "THAT'S ALL WE'RE CAN DO!" I BELIEVE THAT THIS IS A SOFTWARE CONTROL OR MECHANICAL PART BREAKDOWN OR LOSS OF COMMUNICATION TO THE WIPER, BUT ALL THE FORD CONSUMER LINE SUGGESTED WAS THAT I COULD GO TO A DIFFERENT DEALERSHIP! THE WIPERS ARE EVEN COMING ON WHEN THERE IS NO RAIN AFTER STARTING THE CAR! THIS IS A DANGEROUS DRIVER SAFETY ISSUE AND FORD IS NOT TAKING THIS SERIOUS BECAUSE I AN BUT ONE PERSON REPORTING THIS. ONE OF THE SERVICE REPS WHEN I WAS IN FOR THE FIRST REPAIR SAID HE HAD SEEN THIS ON AN EXPLORER MODEL.