2011 FORD FUSION HYBRID Complaints

DRIVING IN CITY TRAFFIC, PROBABLY ABOUT 25 MPH AND WENT TO BRAKE AS SOMEONE MERGED INTO MY LANE BUT PEDAL WENT TO THE FLOOR WITH NO RESISTANCE. WARNING LIGHTS WENT OFF ON THE DASH REGARDING BRAKE FAILURE AND ABS AND ADVANCE TRAC. I WAS ABLE TO PULL THE EMERGENCY BRAKE AND MOVE INTO THE MIDDLE TURN LANE TO AVOID HITTING THE CAR IN FRONT OF ME. FROM THAT POINT ON BRAKES CEASED TO FUNCTION RELIABLY--SOMETIMES JERKING TO AN ALMOST STOP AND THEN NOTHING, SOMETIMES JUST NOTHING, HAD TO CONTINUE TO USE THE EMERGENCY BRAKE TO GET HOME AND TO THE DEALERSHIP IN THE AM AND IT IS BASICALLY A MIRACLE THAT I MADE IT SAFELY. THIS IS CLEARLY NOT A MECHANICAL PART WEARING OUT--LIKE BRAKE PADS ETC. BUT RATHER SOME KIND OF COMPUTER FAILURE THAT HAPPENS WITHOUT WARNING AND IS EXTREMELY DANGEROUS.

TAKATA RECALL. HAVING TROUBLE GETTING FOX FORD IN WAYNESBURG PA TO REPAIR THE RECALL

RED DASH LIGHT SHOWED BRAKE PROBLEM. BRAKES FAILED ENTIRELY.TRAVEWLING ON STREET LESS THAN 10 MPH. CAR WAS TOWED TP DEALER. A MODULE WAS REPLACED. TWO WEEKS LATER RED ABS BRAKE LIGHT WENT ON, BRAKE PEDAL WENT TO FLOOR TO STOP. TRAVELING ON CITY STREET LESS THAN 10 MPH. CAR WAS TOWED TO DEALER.

TAKATA RECALL I HAVE BEEN TRYING TO GET THIS ISSUE FIXED FOR THE PAST 2 YEARS. I HAVE CALLED DEALERSHIPS AND THE FORD CORPORATE MAIN OFFICE AS WELL. AFTER CALLING THE MAIN OFFICE AND OPENING A CLAIM, I RECEIVED A NOTICE IN THE MAIL THAT MY PARTS ARE NOW AVAILABLE. I CALLED THE DEALERSHIP RIGHT AWAY AND THEY TOLD ME THAT PARTS ARE NOT AVAILABLE FOR MY AIR BAG. EVERY TIME I SPEAK WITH SOMEONE TO GET THIS ISSUE FIXED, THEY TELL ME TO JUST NOT LET ANYONE SIT IN MY PASSENGER SEAT. THAT IS NOT AN OPTION FOR ME BECAUSE I HAVE 4 CHILDREN (2 THAT ARE TEENAGERS) AS LONG AS I DON'T GET IN AN ACCIDENT, MY CAR IS FINE BUT I DON'T WANT TO WAIT TO SEE WHAT'S GOING TO HAPPEN IF I DO AND MY CHILDREN ARE IN THE CAR!

TAKATA INFLATORS. I HAVE BEEN NOTIFIED BY FORD THAT THERE HAS BEEN A RECALL, I HAVE CALLED DIFFERENT DEALERS TO SCHEDULE A TIME TO PERFORM THE WORK NEEDED TO FIX THE PROBLEM AND ALL THEY HAVE TOLD ME IS THAT THEY DO NOT HAVE THE MATERIALS NEEDED TO COMPLETE THE WORK. THE PERSON I SPOKE TO SAID THAT THEY WILL NOTIFY ME BY PHONE OR TEXT. THIS HAS BEEN GOING ON FOR OVER A YEAR NOW.

TAKATA RECALL I HAVE MADE REPEATED VISITS TO MY LOCAL FORD DEALER AND THEY KEEP SAYING THEY HAVE NO REPLACEMENT PARTS FOR THE AIRBAG. ITS ALSO COME BACK NEXT MONTH. NOW THEIR SOLUTION IS TO NOT SIT IN THE PASSENGER SEAT. REALLY? ACCORDING TO YOUR DATA FORD HAS THE LOWEST COMPLETION RATE FOR REPLACING AIR BAGS, BY A SIGNIFICANT DIFFERENCE. WHY IS THIS? PLEASE HELP ME GET MY AIR BAG REPLACED.

POWER STEERING ASSIST FAULT THIS HAS HAPPENED ON 3 DIFFERENT OCCASIONS AND RESETS AFTER IT HAS SET FOR A PERIOD OF TIME. THE STEERING IS NEAR IMPOSSIBLE TO TURNING. IT HAS ONLY HAPPENED UPON START UP OF THE CAR. THE CAR CAN NOT BE DRIVEN WHILE THIS WARNING IS ACTIVE.

TAKATA RECALL - 1 YEAR AND COUNTING! THE DEALER (SCHULTZ FORD IN NANUET, NY) STILL HAS NO REPLACEMENT PARTS AND WILL NOT HAVE THEM ANYTIME SOON. IF WE WANT A RENTAL CAR WE MUST PUT OUT $1300 PER MONTH AND GET REIMBURSED 4-6 WEEKS LATER, A FINANCIAL HARDSHIP. I THOUGHT THE CLASS ACTION SUIT SETTLED THIS.

I WAS DRIVING RIGHT BEFORE ENTERING THE HIGHWAY WHEN MY BRAKES SUDDENLY WENT OUT AND THE SERVICE ADVANCTRAC AND POWER STEERING LIGHTS CAME ON. I STOPPED MY CAR AT THE LIGHT AND PROCEEDED TO TURN IT OFF AND THEN BACK ON. THE PROBLEM SEEMS TO HAVE WENT AWAY; HOWEVER, THIS IS NOT THE FIRST TIME THIS HAS HAPPENED.

WHILE MOVING ON A DRY, ASPHALT, CITY ROAD, APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKES DID NOT ENGAGE AT ALL. THE EMERGENCY BRAKE WAS APPLIED TO STOP VEHICLE. THEN SLOWLY MOVING FORWARD AND RETESTING BRAKES PRODUCED THE SAME RESULT. THEN TURNED OFF IGNITION AND RESTARTED IGNITION. THEN NORMAL BRAKING FUNCTION RETURNED. TOOK CAR TO A MECHANIC AND NO CORRECTIVE TAKEN (EVERYTHING TESTED OK). INCIDENTALLY, LEFT FRONT AND REAR TIRES WERE RECENTLY SWAPPED. SO TREAD WEAR WAS DIFFERENT BETWEEN LEFT AND RIGHT TIRES ON EACH AXLE.