2016 FORD FUSION HYBRID Complaints

TL* THE CONTACT OWNS 2016 FORD FUSION HYBRID. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE INTO DRIVE, THE VEHICLE FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO SHIFT THE VEHICLE FROM REVERSE TO THE DESIRED GEAR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. INVALID VIN

MY AIRBAG IN MY STEERING WHEEL IS POPPED UP AND THE SYNC SYSTEM FOR MY RADIO KEEPS DISCONNECTING AND JUST WILL NOT CONNECT AT ALL. DID A FACTORY RESET WITCH SOLVED THE PROBLEM FOR ONLY A COUPLE DAYS AND WENT BACK TO NOT WORKING AGAIN

AIRBAG LIGHT COMES ON AFTER YOU START THE CAR BUT THERE IS NO ISSUE. RECALL WAS FIXED RECENTLY AS WELL BUT APPARENTLY THE SENOR IS NOT COVERED IN THE RECALL.

I HAVE OWNED 5 MICHELIN ENERGY SAVER A/S TIRES, SIZE 225/50R17. THREE OF THEM DEVELOPED SIDEWALL BUBBLES IN LESS THAN 40,000 MILES, SOME WITHIN 5000 MILES OF PURCHASE. ALL TIRES HAD TO BE REPLACED SINCE DRIVING ON THESE TIRES COULD CAUSE DEATH. THIS TIRE IS DEFECTIVE AND SHOULD BE RECALLED.

I WAS DRIVING ON THE HIGHWAY, SUDDENLY THE CHECK ENGINE LIGHT WAS ON ALONG WITH SUDDEN LOSE OF ENGINE POWER. THE CAR ENTER SOME KIND OF SAFE MODE THAT CAN ONLY DRIVE UNDER 25 MPH. STEERING WHEEL WAS VERY HEAVY. IT RETURNED TO NORMAL AFTER SEVERAL RESTART. CHECK ENGINE LIGHT STILL ON. WENT TO THE DEALER THE NEXT DAY. THEY TOLD ME IT IS CAUSED BY A FAULTY SENSOR OF THE THROTTLE BODY.

RECEIVE ERROR "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM". UNABLE TO OPERATE THE CLIMATE SYSTEM, WINDOWS, DOOR LOCKS AND RADIO VOLUME. THIS OCCURS FREQUENTLY AND IS A SAFETY CONCERN, ESPECIALLY IN HOT WEATHER UNABLE TO OPERATE WINDOWS OR AC.

TWO DAYS AFTER GETTING GAS MY ENGINE LIGHT CAME ON. IT STAYED ON FOR ABOUT A WEE AND TURNED OFF. THIS KEPT HAPPENING EVERYTIME I GOT GAS S I TOOK IT TO THE DEALERSHIP AND WAS TOLD SOMETIMES THE CAP STICKS AND IT'S A COMMON THING THAT DOESNT REQUIRE ANY REPAIRS AND THEY RESET IT. THIS HAPPENED FOR ALMOST A YEAR. I TOOK IT BACK AND THIS TIME THEY CLAIM I NEEDED A NEW VAPOR MANAGEMENT VALVE. OF COURSE MY CAR IS LESS THAN 36,000 MILES BUT THE 3 YEARS ARE UP AS OF TWO MONTHS AGO. I CALLED FORD AND THEY SAID IT WAS COVERED UNDER WARRANTY BECAUSE I HAD THE PROBLEM BEFORE THE 3 YEARS. WHEN I GET TO THE DEALERSHIP TO PICK UP MY CAR THEY WANT ME TO PAY FOR THE REPAIR. I CALL FORD BACK AND ASK THEM TO SEND AN AUTHORIZATION NUMBER TO THE DEALERSHIP AND NOW ALL OF A SUDDEN IT'S NOT UNDER WARRANTY.

OUR BRAKE LIGHT CAME ON SPONTANEOUSLY FOR SEVERAL SECONDS WHILE CAR SAT IDLE WITH PARKING BRAKE OFF (MY SPOUSE WAS IN THE CAR AND SAW THIS HAPPEN). WE TURNED THE PARKING BRAKE ON AND OFF, BUT THE LIGHT REMAINED ON. IT WENT OFF AFTER ABOUT MINUTE BY ITSELF. WE TOOK THE CAR INTO THE DEALER SERVICE CENTER TO CHECK THAT ISSUE AND DO AN OIL CHANGE. THEY DID A "VEHICLE CHECK-UP" (WE HAVE THE PAPERWORK) AND SAID THERE WAS NO PROBLEM FOUND. THREE DAYS LATER THE BRAKES FAILED. I WAS DRIVING ON A SURFACE STREET, CROSSING STRAIGHT THROUGH AN INTERSECTION WITH A GREEN LIGHT AT AROUND 10MPH (I AM GUESSING), AND WENT TO SLOW THE CAR BECAUSE TRAFFIC HAD SLOWED. THE BRAKE PEDAL WENT SOFT TO THE FLOOR, YET THE BRAKES BARELY HAD ANY FORCE (I AM GUESSING 10% STOPPING POWER). THE BRAKE LIGHT CAME ON AND A BEEP SOUNDED. I WAS ABLE TO NAVIGATE SAFELY TO THE SIDE OF THE ROAD AND SLOW THE CAR TO A STOP. WE TOWED IT TO THE DEALER SERVICE CENTER. THEY, AGAIN, SAID THERE WAS NO PROBLEM. THEY INDICATED THAT IT COULD HAVE BEEN THE COLLISION MITIGATION SYSTEM WARNING I HEARD, DESPITE THE FACT I HAVE HAD THE CAR FOR THREE YEARS... I KNOW THE DIFFERENCE. FURTHERMORE, MY SPOUSE SAW THE BRAKE LIGHT COME ON EARLIER. MOST IMPORTANT IS THE FACT THAT THE BRAKES FAILED. WE ALSO CALLED FORD HEADQUARTERS AND INFORMED THEM OF THE ISSUE. WE WERE TOLD THEY INVESTIGATED THIS AT THE SERVICE CENTER, AND FOUND NO PROBLEM.

THIS CAR IS THE SECOND FUSION HYBRID I HAVE. THE 2015 AND 2016 HYBRID TITANIUM HAD THE SAME ISSUES. I CHANGED ONE FOR THE OTHER IN HOPE THE PROBLEM WOULD BE GONE. ALMOST EVERYTIME I DRIVE IN LOW SPEEDS, CIRCA 15MPH UP TO 30MPH ON UNLEVELED PAVEMENT WITH SETTS THE FOLLOWING LIGHTS TURN ON: ADVANCE TRAC, ABS, HILL ASSISTANT CONTROL. WHILST THOSE LIGHTS ARE ON, NONE OF THOSE FUNCTIONS WORKS. AS IT HAPPENED IN 2015 AND STILL HAPPENS IN MY 2016. IVE COMPLAINT TO FORD, BUT THEY NEVER GAVE ME A SOLUTION. I BELIEVE IT IS SOFTWARE PROBLEMS IN ABS MODULE. BUT NO UP TO DATE CALIBRATION FILES HAVE RESOLVED THIS ISSUE. IT HAPPENS FREQUENTLY, SO I WILL INPUT THE FIRST TIME IT HAPPENED WITH THE OLDER CAR (2015). I KNOW THAT NHTSA HAVE BEEN INVESTIGATING A SIMILAR ISSUE WITH 2009 TO 2011 FUSIONS. BUT I HAVE NO IDEA ABOUT THE CLOSURE OF THOSE CASES NEITHER WHETHER THERE IS ANY OTHER INVESTIGATION GOING ON. I LIVE IN BRAZIL, BUT HERE, THE GOVERNMENT AND FORD DO NOT CARE ABOUT CUSTOMERS AS USA CARES. SO I HOPE THAT AN INVESTIGATION IN USA COULD OBLIGE FORD OF BRAZIL MAKE THE REPAIRS TO FUSIONS SOLD HERE AS WELL. I WILL INPUT AN ADDRESS OF RELATIVES WHO LIVE IN SAN FRANCISCO. MY PHONE WILL BEGIN WITH +553

WHILE UNDER NORMAL OPERATION AT HIGHWAY SPEED (65-70MPH WITH CRUISE CONTROL ON) THE CAR ALERTED ME TO AN ERROR ("SERVICE ADVANCETRAC") AND IMMEDIATELY DEACTIVATED: CRUISE CONTROL, TRACTION CONTROL, EMERGENCY BRAKE ASSIST, AND A COUPLE OTHER SYSTEMS. THE CHECK ENGINE LIGHT ALSO CAME ON. THE CAR WAS UNABLE TO MAINTAIN SPEED AND BEGAN LOSING POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SHOULDER OF THE HIGHWAY AND TURN THE VEHICLE ON AND OFF TWICE, THE ALERTS AND CHECK ENGINE LIGHT PERSISTED THROUGH THE VEHICLE RESTARTS. I WAS ABLE TO ACCELERATE AND MERGE BACK INTO TRAFFIC; HOWEVER, THE MAXIMUM SPEED I WAS ABLE TO MAINTAIN WAS EXACTLY 50MPH AND I THINK THAT MAY HAVE ONLY BEEN UNDER BATTERY POWER PROVIDED BY THE HYBRID BATTERY SYSTEM (I.E., ELECTRIC DRIVE), SINCE NO ENGINE NOISE WAS APPARENT WHILE TRYING TO MAINTAIN SPEED. I WAS ABLE TO PARK AT A GAS STATION AND CALL FORD ROAD SIDE SERVICE. I HAVE AN AUTOMATIC ADAPTER ON THE CAR AND THE ADAPTOR REPORTED THE ERROR CODE OF: P2112 THROTTLE ACTUATOR "A" CONTROL SYSTEM-STUCK CLOSED. THE SAME ERROR CODE WAS ALSO FOUND BY THE FORD DEALER, WHICH REPAIRED THE ERROR UNDER WARRANTY.