2018 FORD FUSION HYBRID Complaints

I was trying to move items around in my trunk. As I lifted a bag to pull it out, I felt sharp metal cut deep into my finger. I looked in side and saw that the trunk lid was just the frame with holes and no protective covering at all over the metal frame on the top of my trunk. I did not go to the hospital, but it was very deep and probably needed stitches.

THE TRUNK DOOR OPENS UNEXPECTEDLY. IT HAS OPENED NUMEROUS TIMES. IT OPENED WHILE DRIVING. IT OPENED WHILE THE CAR ON AND IN PARK. IT OPENED WHILE IN A CAR WASH.

The contact owns a 2018 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the steering wheel felt loose, causing a loss of steering control while making a 360-degree turn. The contact restarted the vehicle and the failure was corrected. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 18V167000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 63,000.

The fuel door not opening. The dashboard shows fuel door opening and it doesn’t. After watching some YouTube videos at the gas station not knowing what else to do I have to now open the trunk and use the emergency release. Nothing seems wrong once it is opened. I found out this is a problem for others with knowing other people posted videos on YouTube with the same problem.

MY vehicle gets the tires rotated every 5,000 miles it has 55,000 miles in it the last time they rotated my tires they said the all 2 piece lug nuts will have to be replaced , I'm 75 years old and have worked on all my vehicles and never have I replaced all the lug nuts, I understand this has been happening to many ford products , I hope there is going to be a recall this becomes very expensive if they cannot remove the lug nuts with the impact tool .

Car is parked and fine. Started car and ABS comes on. Then brake fluid is low. Then hose line is ruptured and throwing out brake fluid.

I was able to replicate the first issue once, second issue happens more frequently: Braking system not grabbing on as hard as they should and abs did not activate. car also seems to lunge forward sometimes when slowing down, most noticeable when preparing to turn. Took the car to get inspected at a Ford Dealership, they claim to no be able to replicate the issue. I've also opened up a case with Ford Motor Co.

Trunk pops open unprompted frequently, often while driving. This is an electrical issue that Ford is not fixing

TL* THE CONTACT OWNS A 2018 FORD FUSION. THE CONTACT STATED UPON STARTING THE VEHICLE, THE VEHICLE FAILED TO SHIFT OUT OF PARK. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AUTO GIANT FORD (4600 BRANCH AVE, TEMPLE HILLS, MD 20748, (240) 685-2274) WHERE A DIAGNOSTIC TEST COULD NOT DETERMINE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,326.

TL* THE CONTACT OWNS A 2018 FORD FUSION. THE CONTACT STATED WHILE REVERSING AND MAKING A RIGHT TURN, THE STEERING WHEEL BECAME VERY LOOSE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.