2018 FORD FUSION HYBRID Complaints

A WEEK AGO I WAS DRIVING ON THE HIGHWAY @ 70 MPH AND ALL OF THE SUDDEN MY CAR STOPPED FOR NO REASON I LOOKED DOWN AND MY TURN KNOB SHIFTER WAS ON PARK, LUCKY FOR ME THERE WASN'T ANY VEHICLE CLOSE BEHIND ME. I PUT MY EMERGENCY FLASHERS ON AND TURNED MY CAR OFF AND BACK ON AND IT STARTED GOING AGAIN. THEN THE OTHER DAY I STARTED IT AND IT STARTED FINE PUT IT IN REVERSE AND IT SWITCHED TO PARK WHEN I STARTED BACKING OUT OF MY DRIVEWAY AND A WARNING SHOWED UP ON MY SCREEN AND SAID TO STOP SAFELY, SO AGAIN I TURNED IT OFF AND BACK ON AND IT STARTED AND BACKED UP AND DROVE FINE BUT THE WARNING SIGN WAS STILL THERE SO I PULLED BACK IN MY DRIVEWAY TURNED IT OFF LET IT SIT FOR ABOUT AN HOUR, STARTED IT AND THE WARNING SIGN WAS GONE AND IT RAN FINE.

PRECURSOR 1: CAR HAD THREE SHORT TRIPS WITH BRIEF BREAKS. AND ABOUT 1 MIN IN OFF/PARK BEFORE PROBLEMS OCCURRED. PRECURSOR 2: ENGINE DID NOT FULLY START AND VEHICLE GEAR DIAL WOULDN'T MOVE OUT OF PARK. RECEIVED A MESAGE ABOUT THE BRAKE. THOUGHT THIS WAS CAUSED BY NOT DEPRESSING THE BRAKE PEDAL ENOUGH. TURNED OFF ENGINE, FIRMLY PRESSED BRAKE PEDAL AND TURNED ON ENGINE, SAME PROBLEM. TRIED A 3RD TIME, SAME PROBLEM. ON, MAYBE 4TH ATTEMPT THE MAJOR PROBLEM OCCURRED (VEHICLE ENGINE NOT TURNING OFF). THE NOT STARTING - BRAKE CONNECTION PROBLEM HAD OCCURRED IN AUG 2019 AND FEB 2020. FORD DEALER COULD NOT IDENTIFY PROBLEM IN AUG. IN FEB, PROBLEM ACCOMPANIED BY "PARKING BRAKE FAILURE" MESSAGE AND FORD REPLACED IT. NOT SURE IF IT'S PART OF THE PROBLEM AGAIN. MAJOR PROBLEM: ON ABOUT THE 4TH ATTEMPT TO START THE CAR ENGINE, THE VEHICLE ENGINE WOULD NOT POWER DOWN AND WAS NOT DRIVEABLE. POWER ON/OFF BUTTON WAS NOT RESPONSIVE TO TOUCH, THE SMALL GREEN LIGHT ON POWER BUTTON BLINKED. TWO WARNING LIGHTS APPEARED WHEN THIS OCCURRED--THE BATTERY LIGHT AND TRIANGULAR WARNING LIGHT WITH THE EXCLAMATION POINT. TURNED OFF RADIO AND AC IN RESPONSE TO LIGHTS. COULD MOVE GEAR DIAL FROM PARK TO DRIVE AND BACK BUT THERE WAS NO POWER TO DRIVE THE VEHICLE. ENGINE CONTINUED TO RUN FOR LONG TIME QUIETLY SEEMINGLY ON BATTERY ALTHOUGH PANEL DIDN'T SHOW IT WAS IN HYBRID MODE. WINDOWS AND LOCKS WORKED. WHEN OPENED DOOR, THE "DOOR AJAR" MESSAGE APPEARED THAT APPEARS ONLY WHEN ENGINE IS ON. WHEN TOW TRUCK DRIVER ARRIVED, HE WALKED LONG DISTANCE FROM CAR WITH KEY--ENGINE STILL RAN-- AND HE WAS UNABLE TO POWER DOWN THE ENGINE FROM INSIDE VEHICLE TOO. EVENTUALLY RESORTED TO DISCONNECTING THE SMALL BATTERY TO TURN OFF ENGINE; HOWEVER, THAT CLEARED OUT THE CODES FROM THE WARNING LIGHTS AND SO THERE'S NO DATA FOR FORD TO FIND OTHER THAN THE BATTERY CODES UPON RECONNECTING THE VEHICLE.

I WAS DRIVING ON THE FREEWAY AND GOT INTO A CAR ACCIDENT, I WAS GOING 60MPH AND WAS ONLY ABLE TO SLOW DOWN TO 40MPH. MY AIRBAGS DIDN'T EVEN GO OFF WITH SUCH A BIG IMPACT AND REAR ENDING SOMEONE, AND MY SEATBELT DIDN'T LOCK UNTIL AFTER I FLEW FORWARD HITTING THE STEERING WHEEL.

JUNE 15, 2020: I STARTED THE CAR AND IMMEDIATELY, A MIL LIGHT CAME ON AND THE COMBUSTION ENGINE IDLE WAS ROUGH (RPM GOING UP AND DOWN). WITHIN ABOUT 30 SECONDS, A MESSAGE SAYING "STOP SAFELY NOW" POPPED ON THE DASH AND WITHIN A FEW SECONDS, THE ENGINE STOPPED. I TURNED THE CAR OFF AND BACK ON, BUT IT DID THE SAME THING (STOP SAFELY NOW AND ENGINE STOPPING). THE CAR WAS STILL IN MY DRIVEWAY. HAD THE CAR TOWED TO DEALER, AND AFTER 8 DAYS, THE CAR WAS REPAIRED (NEW MAP SENSOR) 6/23/2020: DROVE HOME FROM DEALER (10 MI) 6/24/2020: STARTED CAR AND DROVE TO WORK. WITHIN 3 MILES, SAME "STOP SAFELY NOW" MESSAGE POPPED AND THE CAR KILLED THE ENGINE WHILE I WAS DRIVING ON A MAJOR ROAD. THIS WAS A DANGEROUS SITUATION AS WHEN THE CAR DOES THAT, YOU HAVE NO BRAKE ASSISTANCE, NO POWER STEERING AND NO PROPULSION. HAD TO GET THE CAR TOWED A SECOND TIME. *TR

THE SUNROOF LEAKS INTO THE INSIDE OF THE CAR SATURATING THE HEADLINER AND THE WATER IS COMING THROUGH AND DRIPPING DIRECTLY ON THE SHIFTER, ECO BUTTON, AND THE TRACTION CONTROL BUTTON. I AM AFRAID IT'S GOING TO MESS WITH THE WIRING THROUGHOUT THE WHOLE CAR. *TR

PASSENGER REAR SEAT BELT LATCH NOT ALLOWING SEATBELT TO LATCH, HAVE TO TRY SEVERAL TIMES BEFORE LATCH WILL WORK, THIS IS USUALLY WHEN THE VEHICLE IS PARKED AND NOT IN MOTION

TL* THE CONTACT OWNED A 2018 FORD FUSION HYBRID. WHILE THE CONTACT WAS ENTERING THE HIGHWAY ON RAMP AT 45 MPH, ANOTHER VEHICLE VEERED INTO THE CONTACT'S LANE. THE CONTACT JERKED THE STEERING WHEEL AND ATTEMPTED TO DEPRESS THE BRAKE PEDAL TO AVOID THE OTHER VEHICLE; HOWEVER, THE WHEELS SEIZED. AS A RESULT, THE CONTACT'S VEHICLE DROVE OFF ROAD, OVER A CURB, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A FEW DAYS PRIOR TO THE CRASH, THE CONTACT HEARD A GRINDING NOISE WHEN TURNING THE STEERING WHEEL. THE CONTACT FOUND AN UNKNOWN RECALL REGARDING A STEERING COLUMN BOLT, WHICH AFFECTED THE 2014-2018 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 19,878.

THE DIAL ON THE COUNCIL (INTERIOR) FOR CHANGING, ENGAGING THE GEARS IS PRICKING MY FINGERS. I HAVE CUTS AND LIFTED SKIN WHERE THE DIAL HAS CAUGHT MY FINGERTIPS WHEN USING (TURNING) THE DIAL TO ENGAGE. THE METAL OR MATERIAL IT'S MADE OF IS POKING OUT IN SOME AREAS NEAR THE BOTTOM EDGE. I TOOK MY CAR INTO THE FORD STORE IN MORGAN HILL, CA. AND NOTHING WAS OR COULD BE DONE TO CORRECT THE PROBLEM. THIS OCCURS EVERY TIME I DRIVE MY CAR.

THE RIMS AND MICHELIN ENERGY SAVERS TIRES ARE UNSAFE; TWICE I HAVE TO REPLACE DUE TO SIMPLE ISSUES SUCH AS BUMPING SLIDING OVER THE MEDIAN AT SLOW SPEED AND BACKING UP, TO GET OFF FROM IT. THE LOW PROFILE AND SKINNY WALLS, NO SPARE FOR HYBRID, ARE UNSAFE!

THE WIPERS ON THE 2018 FORD FUSION ARE INCREDIBLY SLOW EVEN AT THE HIGHEST SPEED SETTING. EVEN IN MODERATE RAIN THE HIGHEST SPEED WILL NOT CLEAR THE WINDSHIELD FAST ENOUGH. IN A HEAVY DOWNPOUR EVEN ON CITY SURFACE STREETS (35MPH) THE WINDSHIELD BARELY GETS CLEARED, YOU MAY HAVE A TENTH OF A SECOND TO LOOK THROUGH A POINT OF THE WINDSHIELD TO SEE IN FRONT OF YOU BEFORE IT GETS COVERED IN RAIN AGAIN, THEN HAVE TO WAIT OVER A SECOND BEFORE THE WIPER ARM COMES BACK TO CLEAR THE AREA. THE HIGHEST SPEED ON THIS CAR IS COMPARABLE TO THE LOW SPEED SETTING ON MY F250 WHICH IS ADEQUATE FOR LIGHT CONSTANT RAIN.