2011 FORD FUSION HYBRID Complaints

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE BEING OPERATED AT VARIOUS SPEEDS. THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED. FRED BEANS FORD OF BOYERTOWN (525 PA-100, BECHTELSVILLE, PA) WAS CONTACTED, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE STEERING GEAR ASSEMBLY WAS REPLACED AT THE SAME DEALER APPROXIMATELY THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

TAKATA RECALL : MY SPOUSE AND I HAVE BEEN WAITING ON PARTS TO COME OUT FOR THIS RECALL SINCE MID-2016, ABOUT TWO YEARS AGO, AND RECEIVED A LETTER IN THE MAIL AS LATE AS DECEMBER 2017 SAYING THAT THERE HAS BEEN A DELAY WITH THE REPLACEMENT PARTS' PRODUCTION. THIS IS AN ABSURD AMOUNT OF TIME TO HAVE TO WAIT FOR A SAFETY REPLACEMENT PART. IT HARMS THE RESALE VALUE OF OUR VEHICLE AND WILL POTENTIALLY HARM MY WIFE, WHO OFTEN SITS IN THE FRONT SEAT PASSENGER SEAT. LET'S GET SOME REGULATORY AUTHORITY AND FORCE FORD TO RESPECT THEIR DRIVERS' SAFETY AND TIME!

AFTER FILLING UP MY TANK, I PROCEEDED TO EXIT OUT OF A QUIKTRIP PARKING LOT, BACK ONTO THE STREET, WHEN MY BRAKES FAILED TO STOP THE CAR. LUCKILY ENOUGH, THIS DID NOT CAUSE AN ACCIDENT AND I WAS ABLE TO PULL THE CAR OVER IN A NEARBY PARKING LOT. AFTER PULLING OVER THE SERVICE ADVANCETRAC LIGHT CAME ON, IN ADDITION TO THE CHECK BRAKE SYSTEM LIGHT. I CHECKED THE FLUIDS, WHICH ALL SEEMED TO BE FINE. HOWEVER, THE BRAKES WOULD NOT STOP THE VEHICLE UNLESS PRESSED COMPLETELY TO THE FLOOR. THIS DRASTICALLY AFFECTED THE STOP TIME WHICH WOULD DEFINITELY LEAD TO AN INCREASED RISK OF AN ACCIDENT. I ENDED UP HAVING TO GET THE VEHICLE TOWED AS I DID NOT WANT TO RISK DRIVING IT HOME.

THE BRAKES SUDDENLY BECAME INEFFECTIVE AND REQUIRED A LOT OF PRESSURE TO BRING THE CAR TO A STOP. THE BRAKING LIGHT SYSTEM CAME ON WHEN THIS HAPPENED. WHEN THE CAR WAS TURNED OFF ON AGAIN IT SEEMED TO RESET ITSELF. I TRIED TO GET THE BRAKE SOFTWARE UPDATED BY FRONTIER FORD IN SANTA CLARA AND THEY WOULD NOT DO IT WITHOUT CHARGING ME. THEY SAID IT WAS OUT OF WARRANTY AND IT WAS NOT COVERED. THIS IS DESPITE THE FACT THAT THIS PROBLEM HAS BEEN COVERED IN THE PAST AND THERE HAVE BEEN MANY COMPLAINTS ABOUT IT.

WAS DRIVING ON THE HIGHWAY ABOUT 65-70 MPH E-BREAK LIGHT CAME ON AND CAR TURNED OFF TRACTION CONTROL TRY BREAKING BREAK PADS WHERE VERY SOFT AND HAD THE FELLING LIKE YOU COULD NOT STOP VERY SCARY FORD SHOULD RECALL THOSE CARS AND FIX IT VERY DANGEROUS OR DEADLY

TAKATA RECALL THE PARTS NOT BEING AVAILABLE FOR REPLACEMENT IS GOING ON FOR ENTIRELY TOO LONG. WE HAVE BEEN TOLD THERE MAY BE SIGNIFICANT BODILY INJURY OR EVEN DEATH DUE TO AN EXPLODING AIRBAG, BUT NOTHING HAS BEEN DONE FOR 2 YEARS. ALSO, IT APPEARS OTHER CAR MANUFACTURERS ARE GETTING PARTS, WHILE FORD IS NOT. IT SEEMS THE MOST AT RISK CARS SHOULD BE GETTING AIRBAGS REPLACED FIRST, NOT THOSE WHOSE MANUFACTURER HAS THE MOST "PULL!" IT APPEARS NO ONE CARES WHO GETS HURT! I CANNOT FIND ANY WAY TO COMPLAIN TO TAKATA, AND FORD SAYS THEIR HANDS ARE TIED. FURTHERMORE, IT APPEARS I MAY NOT DISABLE THE AIRBAG, WITHOUT PERMISSION FROM THE FED. GOV. AND AT MY OWN EXPENSE. I FEEL VIOLATED AND AM APPALLED THAT THIS CAN BE HAPPENING, NEVER MIND FOR THE LENGTH OF TIME THIS IS GOING ON.

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING WHILE THE CONTACT WAS SWITCHING LANES. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE WHERE THE FAILURE WAS STILL PRESENT. THE CONTACT OWNED A DIAGNOSTIC MACHINE AND THE CODES INDICATED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE LOCAL DEALER (MCCLARY FORD, 1104 US HWY 72 E, ATHENS, AL 35611) WAS CONTACTED AND STATED THAT AN APPOINTMENT FOR DIAGNOSTIC TESTING NEEDED TO BE SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

I CALLED FORD SERRAMONTE SERVICE CENTER AT 999 SERRAMONTE BLVD., COLMA, CA 94014 AND I WAS TOLD I HAD A PRE-NOTICE AND THEY DO NOT HAVE THE PARTS YET, (AIR BAGS). JUST SCARED TO DRIVE MY CAR AFTER RECEIVING THE NOTICE

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE REMEDY PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMBORG FORD (1900 HAMNER AVE, NORCO, CA 92860, (951) 737-6151) CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

WE WERE DRIVING IN THE FREEWAY THE CAR WENT FROM 80 TO ZERO IT WOULD NOT GO. IT STALLED IN THE FAST LANE ALMOST CAUSING A CHAIN REACTION. THE VECHILE HAS BEEN 'FIXED' OVER 7 TIMES. THE DEALERSHIP CANNOT FIGURE OUT WHAT'S WRONG. MANY PEOPLE ONLINE HAVE HAD THE SAME PROBLEMS SOME PEOPLE HAVE DIED FROM ACCIDENTS. THIS IS VERY UNSAFE . FORD SAYS THEY HAVE RECALLED SOME VECHILES BUT NOT ALL. THEY EVEN SUGGESTED BECAUSE IT WAS OLDER. MY MOTHER HAS A 2017 HYBRID AND IS EXPERIENCING THE SAME THING AS ME. THE CAR IS NOT SAFE AT ALL! IF SOMEONE DOESNT MAKE THE FIX IT MANY PEOPLE COULD BE HURT