2012 FORD FUSION HYBRID Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT FOLSOM LAKE FORD (12755 FOLSOM BLVD, FOLSOM, CA 95630 (877) 514-0408) AND FRONTIER FORD (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051 (844) 521-1916) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: FORD CANNOT TELL ME WHEN A REPLACEMENT AIRBAG IS AVAILABLE. WERE NOTIFIED JANUARY 2017 AND HAVE CALLED MULTIPLE TIMES TO INQUIRE ABOUT REPAIRS. THE ANSWER IS ALWAYS THEY DON'T KNOW WHEN PARTS WILL BE AVAILABLE AND THAT I SHOULD KEEP CALLING BACK. THIS CAR IS UNSALEABLE WITHOUT THE REPAIR!

IN 2015 FORD MOTOR COMPANY HAD 80,000 FUSIONS RECALLED BECAUSE OF DEFECTIVE ELECTRIC POWER STEERING CONTROL. AFTER 40000 VEHICLES WERE OFFICIALLY RECALLED THE NTSB BACKED OFF AND GAVE FORD MOTOR COMPANY A GET-OUT-OF-JAIL-FREE CARD BECAUSE NO ONE HAD DIED AS A RESULT OF THIS DEFECT. MY VEHICLE WAS NOT ONE OF THOSE RECALLED BUT TWO MONTHS AGO MY POWER STEERING FAILED AND FOR CHARGED ME OVER $1,600 TO REPAIR IT. THIS IS GROSSLY UNFAIR. MY STEERING FAILED JUST AS I WAS PULLING INTO MY DRIVEWAY SO IT DID NOT CAUSE AN ACCIDENT FOR ME.

TAKATA RECALL. I RECEIVED A RECALL NOTICE IN MARCH 2017 ABOUT THE FRONTAL AIRBAG INFLATORS, AND THE LETTER STATED THAT I WOULD RECEIVE NOTICE WHEN THE PARTS WERE AVAILABLE SO I COULD SCHEDULE THE REPAIRS WITH MY DEALER. THAT WAS ALMOST 5 MONTHS AGO AMD I'M STILL WAITING. WHEN WILL MY VEHICLE BE REPAIRED?

MECHANICAL CLUNKING NOISE WHEN INITIATING TURNS, EITHER DIRECTION. DIAGNOSED AS STEERING GEAR FAILURE BUT AS NOT A FAILURE RELATED TO THE ONGOING RECALL.

TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING, SERVICE POWER STEERING, AND SERVICE ADVANCE TRACK WARNING INDICATORS WERE ILLUMINATED. THE ABILITY TO STEER BECAME VERY DIFFICULT. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER IN MAY PER A RECALL FOR THE POWER STEERING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

POWER STEERING HAS SHUT DOWN WHILE THE VEHICLE WAS OPERATING MAKING IT VERY DIFFICULT, NEAR IMPOSSIBLE TO STEER. I HAD THE CAR SERVICED AT A FORD DEALER PER RECALL # 15V-340 PERFORMED ON 8/25/15 BUT THE ISSUE HAS RE-OCCURRED. IN BOTH INCIDENTS, THE VEHILCE WAS IN MOTION WITH THE POWER STEERING WENT OUT. THE PROBLEM WAS RESOLVED BY TURNING OFF THE IGNITION AND RESTARTING THE CAR.

I JUST WENT OUT TO MY CAR, GOT IN, STARTED IT AND NOTICED MY DOOR LOCK BUTTON WAS FUNKY. THEN WENT TO OPEN MY DOOR AND IT DOES NOT OPEN, IT IS BROKEN! I HAVE TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE - NOT OKAY. I AM THE ONLY ONE WHO DRIVES MY CAR AND I TAKE VERY GOOD CARE OF MY CAR. I WENT TO THE INTERNET AND FOUND LOTS OF COMPLAINTS ABOUT THE DOOR HANDLE BREAKING. IS THERE A RECALL FOR A 2012 FORD FUSION? I ONLY SAW ONE FOR THE FUSION STARTING IN 2013.

TODAY FROM A STOP, TURNING RIGHT OUT OF PARKING LOT ON TO CITY STREET INTO RIGHT MOST LANE, DURING ACCELERATION IN TURN, POWER STEERING LOST; FOLLOWED IMMEDIATELY BY SEVERAL AUDIBLE WARNING TONES AND MESSAGE CENTER REPORTING SERVICE ADVANCETRAC AND SERVICE STEERING. WHILE CAUGHT OF GUARD, WAS ABLE WITH EFFORT TO STRAIGHTEN VEHICLE, AND RECOVER WITHOUT INCIDENT. AT NEXT LIGHT, PUT CAR IN PARK, TURNED VEHICLE OFF AND THEN BACK ON. IMMEDIATELY RECEIVED WARNING TONES AND MESSAGE CENTER REPORTING SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW. VEHICLE AS NO POWER ASSIST AND EFFORT IS HIGH TO STEER VEHICLE. NOT CLEAR HOW BOTH SYSTEMS "FAILED" AT SAME TIME. BUT LOSS OF SAFETY FEATURE FOR STABILITY CONTROL AND INCREASED EFFORT TO STEER REQUIRES MORE RESPONSE TIME FOR ROUTINE AND IF REQUIRED EVASIVE MANEUVERS TO AVOID A COLLISION. THE MILEAGE IS APPROXIMATELY 28,600 MILES, AND THIS IS THE FIRST ISSUES WITH THIS VEHICLE. LAST ROUTINE MAINTENANCE AND MULTI-POINT INSPECTION WAS COMPLETED AT 24,200 AT DEALER IN APRIL.

ENGINE FAILED AT STOPLIGHT WITH LOSS OF POWER STEERING ON 6/26/16. RESTART SUCCESSFUL. SUBSEQUENT MULTIPLE ENGINE FAILURE CHIMES OCCURRED. DEALER "REPAIRED WIRING". SEVERAL HUNDRED MILES SINCE, NOT FURTHER INCIDENTS (ENGINE FAILURES OR MULTIPLE CHIMES).