2011 FORD FUSION HYBRID Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (EL CENTRO MOTORS, 1520 FORD DR, EL CENTRO, CA 92243, (760) 336-2100) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED ANOTHER NOTICE FROM THE MANUFACTURER STATING THAT THE PARTS WOULD BECOME AVAILABLE IN THE SPRING OF 2018 AND THAT IT WAS UNSAFE TO HAVE A FRONT SEAT PASSENGER. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HER THAT TAKATA FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TAKATA RECALL IT'S BEEN 2 YEARS SINCE THE RECALL AND FORD IS NOW SAYING REPLACEMENT PARTS WILL BE AVAILABLE "SPRING OF 2018." THEIR REMEDY IS FOR NO ONE TO SIT IN THE FRONT PASSENGER SEAT, WHICH IS RIDICULOUS. THIS IS AN UNREASONABLE REMEDY AND UNREASONABLE AMOUNT OF TIME FOR THEM TO ADDRESS THIS RECALL.

WHEN DRIVING UP AN ICED HILL, TCS LIGHT FLASHED, INDICATING LOSS OF TIRE TRACTION. HOWEVER, AFTER FULLY LOSING GRIP, THE BRAKING SYSTEM DISABLED ITSELF AND THE VEHICLE ENDED UP SLIDING DOWN WITH ONLY THE BASIC BRAKING SYSTEM AVAILABLE TO TRY AND STOP. EMERGENCY BRAKE WAS APPLIED TO NO AVAIL. TCS, TCS OFF, BRAKE, AND ABS INDICATION LIGHTS WERE ON. THE TCS WAS NOT OFF PRIOR TO TRYING TO DRIVE UP THE HILL. VEHICLE HEALTH REPORT RUN ON CAR INDICATED A SYSTEM FAILURE IN THE CAR AND REQUESTS THAT I BRING IT INTO A DEALERSHIP IMMEDIATELY. THIS HAPPENED AT 2 AM IN THE MORNING WHEN NO DEALERSHIPS ARE OPEN.

TAKATA RECALL - I CONTACTED A LOCAL FORD DEALER IN SUMMER WHEN I GOT THE RECALL NOTICE. THEY DID NOT KNOW WHEN THEY WOULD HAVE PARTS IN STOCK. I'VE SINCE RECEIVED THE BANKRUPCY NOTICE. CHECKING THE LISTED WEBSITE SHOWED MY CAR WAS INDEED ON THE LIST NEEDING THE AIRBAG REPLACEMENT PARTS. I CALLED THE FORD DEALER AGAIN TODAY. THEY STILL HAVE NO INFORMATION ON WHEN THEY WOULD GET THE REPLACEMENT PARTS, OTHER THAN SAYING THEY HEARD TAKATA GOT SOME FUNDING AND ARE LEGALLY REQUIRED TO SUPPLY THE REPLACEMENT PARTS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMAPA, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THE RECALL NOTICE WAS IN JUNE 2016 AND WE ARE STILL WAITING. WE HAVE NOT BEEN ABLE TO USE THE FRONT PASSENGER SEAT SINCE WE RECEIVED THE NOTICE.

SISTER WAS DRIVING A 2011 FORD FUSION HYBRID HOME FROM WORK ON THE FREEWAY GOING ABOUT 80MPH AS SHE LOST POWER STEERING. SHE WENT UP AN EMBANKMENT AND FLEW THREW THE AIR AND HIT A PILLAR. WE KNOW ADVANCE TRAC LIGHT WAS COMING ON THE DAY BEFORE THAT FROM HER GOOGLE ACTIVITY. SHE WILL NEVER BE ABLE TO TELL US BECAUSE SHE DIED IN THE CRASH THAT WAS CAUSE FROM THE POWER STEERING LOSS ON 8/29/17. SHE WAS 17 YRS OLD. THIS IS A TRAGIC LOSS FOR OUR FAMILY AND IS NOT OK FOR FORD TO SELL CARS LIKE THIS. SOMEONE DO SOMETHING!!!!

TAKATA RECALL. PASSENGER AIRBAG WARNING LIGHT HAS BEEN GOING ON FOR OVER A YEAR. FORD NOTIFIED ME FOR A RECALL JUNE 2016, BUT THEY STILL HAVE NO SOLUTION. NOTICE FROM TK HOLDINGS INC. SUGGESTS POSSIBLE DEFECTIVE AMMONIUM NITRATE PROPELLANT THAT COULD RUPTURE, WITH RISK OF INJURY OR DEATH. 1.5 YEARS IS TOO LONG FOR FORD TO RESPOND TO DANGEROUS SITUATION.

TAKATA RECALL FORD MOTOR CO. NOTIFIED ME ON JULY 2016. THE RECALL DOCUMENT IS ATTACHED. THERE HAS BEEN NO ACTION SINCE. I CONTACTED MY LOCAL FORD DEALER, SUNNYVALE FORD SEVERAL TIMES. EACH TIME I WAS TOLD THAT THERE ARE NO AND THAT THE DEALER HAS NO DEA WHEN THE AIRBAG WILL BE REPLACED.

I AM CONTACTING YOU REGARDING A FATAL CAR ACCIDENT THAT MY SISTER WAS JUST KILLED IN ON 8/29/17. SHE DROVE A 2011 FORD FUSION HYBRID. MY MOTHER DID NOT KNOW ABOUT THE ISSUES MANY PEOPLE HAVE WITH THESE MODEL CARS. SHE WOULD HAVE NEVER BOUGHT THE CAR IF SHE DID. MY SISTER WAS DRIVING HOME FROM WORK WHEN WITNESSES SAID THAT FOR REASONS UNKNOWN TO THEM OUT OF NO WHERE MY SISTERS CAR VEERED TO THE RIGHT ONTO AN OVERPASS EMBANKMENT ON I-580 AT THE 132 OVER PASS CROSSING JUST WEST OF VERNALIS, CA. SHE THEN WENT OVER THE ENTIRE EMBANKMENT AND BECAME AIRBORNE FOR 127 FEET BEFORE SMASHING INTO THE CONCRETE PILLAR THAT SUPPORTS THE 132 BRIDGE. SHE WAS KILLED INSTANTLY AND PRONOUNCED DECEASED AT 4:10 PM. IN THE CALIFORNIA HIGHWAY PATROL COLLISION REPORT IT SAYS THAT THE CAUSE OF THE ACCIDENT WAS AN UNSAFE RIGHT TURN. BUT THERE IS NO ROAD TO TURN ON, SO WHY WOULD SOMEONE TURN THERE? SHE DID NOT TRY TO TURN, WE BELIEVE THAT HER STEERING WHEEL VEERED TO THE RIGHT AND LOCKED UP ON HER MAKING HER LOSE CONTROL OF HER CAR. THIS IS BECAUSE THROUGH 2010 TO 2013 FORD FUSION MODELS HAVE A MAJOR ISSUE WITH THE EPAS STEERING SUDDENLY GOING OUT AND KICKING THE MANUAL STEERING IN. IN 2015 THERE WAS A RECALL ISSUED FOR THE EPAS STEERING. WHEN I CHECKED MY SISTERS VIN # TO HER CAR, IT LISTS 2 RECALLS, ONE BEING THE EPAS STEERING AND THE OTHER BEING THE AIRBAG RECALL THAT WAS A MAJOR ISSUE AS WELL. WE ARE NOT CONCERNED WITH THIS BEING THE CAUSE OF MY SISTERS ACCIDENT. WE ARE CONCERNED WITH THE EPAS STEERING AND HAVE DONE EXTENSIVE RESEARCH ON THE RECALL, ENOUGH TO KNOW THAT THIS IS WHAT MALFUNCTIONED IN HER VEHICLE AND CAUSED HER TO CRASH, KILLING HER.