2012 FORD FUSION HYBRID Complaints

WHILE DRIVING CAR ABOUT 30 MPH AND BEGINNING A TURN, THE POWER STEERING WENT OUT ALMOST CAUSING ME TO HIT A TREE. I FEEL THIS IS AN UNSAFE CONDITION AND COULD CAUSE ACCIDENTS.

I WAS DRIVING NORMAL AND ALL THE SUDDEN MY POWER STEERING WENT OUT AND I GOT TWO ALARMS ON MY DASH. SERVICE POWER STEERING NOW, AND TRACTION CONTROL WARNING.

WHEN TRYING TO START THE CAR FROM PARK ALL WARNING LIGHTS ILLUMINATED, CAR WOULD NOT TURN OVER. LET CAR RESET, AND ABLE TO TURN IT OVER. FORD SELF SYSTEM CHECK VIA DASH CLUSTER WILL SHOW BRAKE AND HYBRID ELECTRIC CHARGING SYSTEM PROBLEMS BUT WILL RESET ITSELF AFTER NEXT KEY CYCLE. NOT ABLE TO FIND CODES FOR PROBLEM. OWNED CAR APPROX 8 MONTHS, EXPERIENCED PROBLEM 4 TIMES ALL WITHIN 1 MONTH.

TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE VEHICLE WAS REPAIRED UNDER FORD'S CUSTOMER SATISFACTION THAT WAS RELATED TO NHTSA ACTION NUMBER: PE14030 (STEERING). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE SYSTEM WARNING, ADVANCED TAC, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON; HOWEVER, WHEN THE VEHICLE WAS PLACED IN REVERSE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL WENT TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE VEHICLE CONTINUED IN REVERSE INTO ONCOMING TRAFFIC AND NEARLY CAUSED A CRASH. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON AND THE BRAKE PEDAL RETURNED TO NORMAL. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC, HOWEVER, THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE DRUM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,800.

I HAVE 15,500 MILES ON MY FUSION AND WAS INFORMED BY FORD (WINDOW STICKER) THAT I WOULD HAVE 41 MILES PER GALLON IN THE CITY AND 36 MILES PER GALLON ON THE HIGHWAY. A SAVING FOR THE INCREASED PRICES OF THE HYBRID OF $1,421 EACH AND EVERY YEARS. I WAS LIED TO BY THE STAFF AT THE SKILLMAN FORD DEALERSHIP, I AM LUCKY TO GET 32 MILES PER GALLON, THE SAME AS A REGULAR FUSION. I LOST MONEY AND WILL NOT BE ABLE TO SELL THE VEHICLE FOR THE PRICE OF A HYBRID. FORD MOTOR COMPANY CHEATED ME OUT OF MONEY AND LIED ON THE WINDOW STICKER.

FUSION'S POWER STEERING STOPPED WORKING AS I WAS TURNING A CURVE ON A COUNTRY ROAD AND I ALMOST LOST CONTROL.. INSIDE OF THE TRUNK'S LID IS RUSTING WITH ONLY 15,000 MILES ON THE VEHICLES

ABOVE CAR SHOWS LIGHT INDICATING THAT PASSENGER SEAT AIRBAG IS TURNED OFF WHEN MY WIFE IS SEATING IN SEAT. THIS OCCURS APPROXIMATELY ONE OUT OF FIVE TIMES. THE LIGHT DOES NOT GO OFF. BEING A HAZARD TO MY WIFE I HAD CRATER LAKE FORD, MEDFORD, OR CHECK IT OUT. THEY DID THE FACTORY TESTS FOR CALIBRATION AND FOUND NO PROBLEMS. THEY SAID MY WIFE DOES NOT WEIGH ENOUGH. HER WEIGHT IS APPROXIMATELY 98 POUNDS. THEY FURTHER SAID IT IS A "SAFETY FACTOR FOR THE AIRBAG NOT TO DEPLOY IN AN ACCIDENT SINCE THERE WOULD BE MORE HARM FROM THE AIRBAG THAN OTHERWISE". A RIDICULOUS STATEMENT SINCE THE AIRBAGS ARE PROTECTION AGAINST HITTING WINDSHIELDS OR OTHER HARD OBJECTS IN THE CAR. WOULD YOU PLEASE HELP ME RESOLVE THIS ISSUE WITH FORD. NOTE- A COMPLAINT WAS FILED WITH FORD FACTORY ON 7/29/15. NO RESOLUTION FROM THAT COMPLAINT.

DRIVING DOWN THE ROAD, GOING AROUND A CURVE, POWER STEERING FAILED. WAS ABLE TO CONTROL CONTROL THE CAR AND DROVE HOME SLOWLY. EXTREMELY DIFFICULT TO MAKE TURNS ONTO SIDE STREETS. THERE WAS NO WARNING PRIOR TO THE INCIDENT AND THOUGH FORD ISSUED A RECALL APPROX 1MONTH PRIOR, I HAD RECEIVED NO NOTICE. THE DEALERSHIP REPLACED THE STEERING RACK AND HAVE BEEN UNABLE TO FIX THE PROBLEM. WILL UPDATE WHEN RECEIVE FURTHER INFORMATION.

TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING WHILE STEERING THROUGH A CURVE. AS A RESULT, THE VEHICLE CRASHED INTO THE SIDE OF A TREE AND WENT DOWN INTO THE CANAL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

POWER STEERING STOPPED WORKING WHILE TRAVELING AT 40 MPH. OTHER WARNING LIGHTS CAME ON SIMULTANEOUSLY, INCLUDING ABS BRAKING SYSTEM WARNING LIGHT. DIFFICULT TO MANEUVER VEHICLE. TOOK CAR TO TORRINGTON FORD SERVICE, WHERE THEY HOOKED THE CAR UP TO DIAGNOSTIC COMPUTER THAT CONFIRMED PROBLEM. ONCE ENGINE WAS SHUT OFF AND TURNED BACK ON SEVERAL TIMES, PROBLEM WENT AWAY. ON JUNE 5, 2015, POWER STEERING STOPPED WORKING WHILE TRAVELING AT 45 MPH. SAME WARNING LIGHTS CAME ON AND CAR WAS DIFFICULT TO MANEUVER. WILL TAKE TO FORD SERVICE.