2012 FORD FUSION HYBRID Complaints

THE STEERING JUST LOST THE ASSIST. I HAD TO PAY $1800.00 TO GET IT FIXED. THEY HAD TO CHANGE OUT THE WHOLE FRONT AXEL OR DRIVE.

THIS IS 3RD OF 3 COMPLAINTS BECAUSE CAR WAS TAKEN TO DEALER THREE TIMES FOR THREE INCIDENTS WITH SAME SYMPTOMS. (I DON'T RECALL THE TEMPERATURE. WUNDERGROUND.COM RECORDED 10 DEG F AS THE LOW.) AS WITH THE FIRST INCIDENT ON FEB 16, THE FOLLOWING OCCURRED: STARTED CAR FROM BEING COLD OVERNIGHT. LET ENGINE RUN NO MORE THAN 3 MINUTES PRIOR TO BACKING OUT OF DRIVE WAY. MADE TWO SUCCESSFUL STOPS. DROVE 3/8 MILE FROM LAST STOP WHILE TRAVELING AT 30 MPH. SLOWED TO MAKE RIGHT TURN ON DESIRED STREET BECAUSE TRAFFIC LIGHT WAS GREEN. WHILE TURNING BRAKE WARNING LIGHT ILLUMINATED. ABS FAILURE, STABILITY CONTROL AND TRACTION CONTROL FAILURE LIGHTS ILLUMINATED. VEHICLE WAS VERY HARD TO STOP WITH FOOT BRAKE. LOSS OF ALL POWER ASSISTANCE FOR STOPPING. BUT WAS EASIER TO STOP SINCE REPAIR FROM PREVIOUS REPAIRS ON 2/16/15 AND 2/23/15. DEALER RECORDED ABS SYSTEM TEST AND DIAGNOSTIC PINPOINT TEST FOR THE THIRD TIME, CONTACTED HOTLINE ID 108388128, FOR ABNORMAL DIAGNOSTIC PINPOINT TESTING, CONNECTOR ACCESS, C135 AND C1602, PERFORMING ABS BLEEDING AND CALIBRATION TWICE, WITH ABNORMAL CIRCUIT TESTING, LOAD TEST WHILE MEASURING VOLTAGE DROP ACROSS CIRCUITS CCA22 AND VCA22, PER HOTLINE, BOTH ELEMENTS ARE BRIGHT WITH NO MEASURED VOLTAGE DROP, ALSO ABNORMAL ROAD TESTING AND VERIFICATION DUE TO INTERMITTENT CONCERNS, BEFORE AND AFTER REPAIRS, REPLACED THE ABS CONTROL MODULE, PERFORMED PROGRAMMABLE MODULE INSTALLATION AND CALIBRATION AGAIN, PPT, P8, ROAD TEST, VERIFIED REPAIRS. CURRENTLY, WITH 28673 MILES ON MARCH 21, THE VEHICLE HAS PERFORMED FLAWLESSLY SINCE THIS 3RD OF 3 SERVICE VISITS. *TR

THIS IS 2ND OF 3 COMPLAINTS BECAUSE THE CAR WAS TAKEN TO THE DEALER THREE TIMES FOR THREE INCIDENTS WITH SAME SYMPTOMS. TEMPERATURE WAS -3 DEG F EXACTLY AS WAS ON THE PREVIOUS COMPLAINT. STARTED CAR FROM BEING COLD OVERNIGHT. LET ENGINE RUN NO MORE THAN 3 MINUTES PRIOR TO BACKING OUT OF DRIVE WAY. AFTER TWO SUCCESSFUL STOPS AND WHILE ACCELERATING TO AROUND 15 - 20 MPH, BRAKE WARNING LIGHT ILLUMINATED. ABS FAILURE, STABILITY CONTROL AND TRACTION CONTROL FAILURE LIGHTS ILLUMINATED (LEFT OFF STABILITY CONTROL WARNING FROM PREVIOUS REPORT). VEHICLE WAS VERY HARD TO STOP WITH FOOT BRAKE. BUT WAS EASIER TO STOP SINCE REPAIR FROM PREVIOUS WEEK ON 2/16/15. DEALER RECORDED ABS SYSTEM TEST, C0022, ABS PINPOINT TEST P, CIRCUIT TEST BRAKE BOOSTER SOLENOID, INTERMITTENT BRAKE BOOSTER SOLENOID OPERATION PER PPT P6, REPLACED THE BRAKE BOOSTER ASSEMBLY PER PPT P7. *TR

TEMPERATURE WAS -3 DEG F. STARTED CAR FROM BEING COLD OVERNIGHT. LET ENGINE RUN NO MORE THAN 3 MINUTES PRIOR TO BACKING OUT OF DRIVE WAY. MADE TWO SUCCESSFUL STOPS. DROVE 3/8 MILE FROM LAST STOP WHILE TRAVELING AT 30 MPH. SLOWED TO MAKE RIGHT TURN ON DESIRED STREET BECAUSE TRAFFIC LIGHT WAS GREEN. WHILE TURNING BRAKE WARNING LIGHT ILLUMINATED. ABS FAILURE AND TRACTION CONTROL FAILURE LIGHTS ILLUMINATED. VEHICLE WAS VERY HARD TO STOP WITH FOOT BRAKE. LOSS OF ALL POWER ASSISTANCE FOR STOPPING. DEALER RECORDED ABS SYSTEM TEST, C0022, ABS PINPOINT TEST P, CIRCUIT TEST, EXCESSIVE RESISTANCE BETWEEN PINS 17 AND 31. AT ABS MODULE CONNECTOR C135, 3.3 OHMS, TRACE, REMOVED AND INSTALLED PCM AND MASTER CYLINDER TO ACCESS AND REPAIR WIRE CIRCUITS CCA22 GREY WITH YELLOW AND VCA22 GREEN WITH BROWN, GREEN CORROSION AT CONNECTOR C1602 PINS 3 AND 4 NEAR THE BRAKE BOOSTER SOLENOID CONNECTOR. *TR

POWER STEERING FIRST FAILED IN THE BEGINNING OF NOVEMBER 2013. THERE WAS 20083 MILES ON THE VEHICLE. WE WERE DRIVING THE CAR IN OUR SUBDIVISION AND ALL OF A SUDDEN ALARMS STARTED AND THE CAR WAS VERY HARD TO STEER. WE WERE ABLE TO FORCE STEER THE CAR BACK HOME. WE SHUT OFF THE VEHICLE AND STARTED IT UP AGAIN AND THE POWER STEERING STARTED WORKING AGAIN. THE ALARMS AND WARNING LIGHTS ALSO WENT OFF. WE BROUGHT THE VEHICLE IN TO OUR LOCAL FORD DEALER AND THEY INDICATED THERE WAS NOTHING WRONG. WE THEN HAD A SECOND EVENT ON FEBRUARY 21, 2015 WHERE THE POWER STEERING FAILED AGAIN. THE MILEAGE WAS 40163. WE SHUT OFF THE VEHICLE AND STARTED IT UP AGAIN AND THE POWER STEERING STARTED WORKING AGAIN. THE ALARMS AND WARNING LIGHTS ALSO WENT OFF. WE BROUGHT THE VEHICLE IN TO OUR LOCAL FORD DEALER AND THEY INDICATED THERE WAS NOTHING WRONG AGAIN. ON MARCH 12, 2015 MULTIPLE ALARMS ACTIVATED AND WE COMPLETELY LOST POWER STEERING AND ALMOST GOT IN TO AN ACCIDENT DUE TO HEAVY TRAFFIC AND THE INABILITY TO STEER THE CAR PROPERLY. WE WERE VERY CLOSE TO A FORD DEALER AND WAS ABLE TO FORCE STEER THE VEHICLE INTO THE PARKING LOT WHERE WE WERE THEN ASSISTED BY THE SERVICE DEPARTMENT. DIAGNOSTICS INDICATED MOTOR ROTATION ANGLE SENSOR INTERNAL ELECTRONIC FAILURE AND FAILURE OF ELECTRONIC STEERING SYSTEM. THE EPAS SYSTEM WAS FOUND TO BE DEFECTIVE AND SEVERAL PARTS NEEDED TO BE REPLACED. *TR

WHEN LEAVING MY DRIVEWAY THE BRAKES FAILED TO FUNCTION PROPERLY AND I ALMOST ROLLED INTO A CAR ON THE STREET. I CAME TO UNDERSTAND THAT THE POWER ASSIST FAILED. BUT THE EXPERIENCE WAS THAT THEY DIDN'T WORK UNTIL THE BRAKE PEDAL WAS NEARLY TO THE FLOOR, AND VERY SOFT. I DROVE SLOWLY FORWARD AND THEY CONTINUED TO NOT WORK. I TURNED OFF THE CAR AND HAD IT TOWED TO A DEALER FOR SERVICE. APPARENTLY WHEN THE SERVICE PEOPLE TURNED ON THE CAR THE BRAKES WORKED AND THEY COULDN'T GET THE PROBLEM TO REPEAT, BUT THE COMPUTER ON THE CAR LOGGED A BRAKE INCIDENT. FORD WOULDN'T DO ANYTHING FOR ME AND TOLD ME TO KEEP DRIVING THE CAR UNTIL IT HAPPENED AGAIN. THEY SAID IF THEY FIXED SOMETHING THEY WOULD GIVE ME A "FALSE SENSE OF SECURITY". IN SEARCHING ONLINE I FOUND THIS IDENTICAL PROBLEM HAD BEEN PART OF A RECALL ON EARLIER MODELS (2010) THAT WAS A SOFTWARE GLITCH. *TR

ABOVE DATE AND MILEAGE IS AN ESTIMATE. THE SECOND INCIDENT OCCURRED ON 11-29-14. STOP SAFETY HAZARD WARNING LIGHT COMES ON. (INDICATES HYBRID COMPONENT FAULT/FAILURE THAT WILL CAUSE THE VEHICLE TO SHUT DOWN, FAIL TO START OR ENTER INTO A LIMITED OPERATING MODE). VEHICLE LOOSES POWER. PULLED TO SIDE OF ROAD. TURNED IGNITION OFF. WAITED A FEW MINUTES. RESTARTED CAR. THIS HAS HAPPENED TWICE IN THE TWO YEARS THAT I HAVE OWNED THE VEHICLE. THE INITIAL TIME WAS LESS THAN A YEAR PRIOR TO THE SECOND INCIDENT DRIVING AT THE SAME SPEED. VEHICLE MILEAGE AT THE TIME OF THE SECOND INCIDENT WAS APPROXIMATELY 14,234. VEHICLE WAS TAKEN TO A LOCAL FORD DEALERSHIP AFTER THE SECOND INCIDENT FOR CHECK. DESCRIPTION OF WORK DONE: -SEVERAL SCANS WERE DONE -CODE HYBRID POWER TRAIN CONTROL MODULE WAS DISABLED. -NO REASON WHY. COULD NOT REPLICATE. THIS HAS HAPPENED MULTIPLE TIMES SO IT IS NOT A COINCIDENCE. IT IS A DANGEROUS SAFETY HAZARD IN TRAFFIC. *TR

CAR WAS BEING DRIVEN DOWN STEEP DRIVEWAY BY MY 88-YEAR-OLD FATHER. HE SAYS CAR ACCELERATED WITHOUT HIM GIVING IT GAS. HE IS BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON ACCELERATOR. HE ALSO SAYS BRAKES DIDN'T WORK, WHICH IS NOT BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON BRAKE EITHER. CAR LEFT DRIVEWAY, HIT TREE, AND ENDED UP APPROX 200 YARDS DOWN STEEP HILL. BLACK BOX SAYS ROLLING OCCURRED. ONLY PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED. NO FRONT AIRBAGS DEPLOYED AND NO DRIVER SIDE CURTAIN AIRBAGS DEPLOYED. INJURIES TO BOTH HIM AND HIS COMPANION RESULTED IN HOSPITALIZATION TO BOTH. *TR

WHILE TURNING AFTER COMING TO A STOP, THE VEHICLE TRACTION CONTROL AND POWER STEERING WARNINGS POPPED UP AND CAR LOST ALL POWER STEERING ABILITY. THE VEHICLE WAS NO LONGER SAFELY OPERABLE WHILE HAVING NO LISTED ERROR CODES. THE VEHICLE HAS BEEN ESTIMATED TO REQUIRE REPLACEMENT ELECTRONIC POWER STEERING GEAR AT A $2000 PRICE TAG. *TR

WITHOUT ANY ISSUES IN THE 6 MONTHS I'VE OWNED THE CAR, THE ENGINE SHUT DOWN. THE BATTERY APPEARED FULL. GAS TANK IS FULL. AFTER ONLY DRIVING FOR 1/4 MILE, THE STOP SAFELY NOW WARNING LIGHT CAME ON AND CAR SHUT DOWN. LUCKILY WE WERE RIGHT NEXT TO A CONVENIENCE STORE AND WERE ABLE TO GET AWAY FROM TRAFFIC. IF WE WERE ON A 2 LANE ROAD, WE WOULD OF BEEN STUCK IN THE MIDDLE OF TRAFFIC. WE WERE ABLE TO RESTART AND MOVE 10 FT AT A TIME. STILL WAITING FOR DIAGNOSIS. *TR