2023 FORD MAVERICK Complaints

Saturday [XXX] picked up maverick from dealer service at 11:00 am. Vehicle was reprogrammed for current recall, dash board was replaced, and oil change. After about 40 miles of driving the vehicle electrical systems shut down completely while driving on a busy 6 lane Blvd.. All systems went out nearly causing a collision. All warning lights and notices flashed quickly as the truck died. The last message told us to contact 911. Vehicle rolled a few more yards allowing us to get on a smaller side street before it came to a complete stop. Vehicle would not start or move. I had it towed back to the dealer at 5:00 pm. Service department closed Sunday and Monday [XXX]. Vehicle was left in an unguarded lot as instructed by sales manager on duty. I will be able to contact service department when they open Tuesday morning. This was a very serious event which could have easily lead to major injuries. We have planned a 1200 mile trip to Idaho this coming weekend to assist with family health issues. Now we will feel unsafe in our Maverick and can not use it due to our safety concerns. Now on line I see several reports of the same serious issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SECOND REPORT SAME PROBLEM: See NHTSA tracking Number 11583215, 04/16/2024. Took to dealer (Autonation Ford, Frisco, Texas) and they kept vehicle four (4) days. Upon return they told me diagnostics showed no alerts on vehicle, thus no problems. So, nothing was done. 05/26/2024 approx. 8:05pm, traveling 50-mph had sudden loss of power and speed. Warning lights and prompts appeared on cluster. Vehicle slowed immediately to 35-40mph and would not accelerate any faster. Sudden slowdown caused vehicle behind (who was following to close) to suddenly brake, almost hitting me. Would slow when brakes applied. When brakes released vehicle would accelerate to 35-40 mph on its own without applying gas pedal. This vehicle has had four (4) recalls, and now two separate incidents as described above. I believe it is a hazard and the issue complained of herein, and previously, are of such magnitude that they pose a significant risk of accident potentially causing injury or death to others or myself.

Yesterday, May 22nd, my 2023 Hybrid Maverick stalled while I was in the middle lane. Fortunately I was able to quickly get over to the shoulder but had absolutely no power. The D-drive gear position light was blinking orange light. Warning message came up on the dash, saying the vehicle won't operate in that gear. I looked down and the shift wheel was in the drive position, but the orange light was not lit on the shifter. I then got error messages, Service Engine Soon Warning, Powertrain Malfunction/Reduced Power Warning, Pre-Collision Assist Not Available Warning. This was really rattling, to have a modern vehicle, with only 20,000 miles stop operating in heavy traffic. It is the second time, this incident happens. The last time was on March 25th.

My vehicle stopped while driving down the road. I received the following errors: Gear Selected Will Engage at Low Speed Powertrain malfunction/reduced power Pre-collision assist not available Service engine soon warning Service AdvanceTrac Hill assist not available I was able to pull my vehicle off the road and get it parked. After letting it sit, I was able to get my vehicle started with only an engine light error. I attempted to take my vehicle to Anderson Ford in Rockford and they were confrontational. I just wanted to leave my vehicle and get a loaner, but they wouldn't confirm an issue and told me to leave my vehicle and fend for myself. They must know there's an issue and they want nothing to do with fixing the issue. They were willing to put me at risk instead of trying to help.

On Friday, May 17th around 2:00pm I was driving approximately 25mph when I got an abrupt warning and the truck started to drive differently. I don’t think the vehicle was responding to the gas pedal normally. The first warning said something about selected gear engaging at lower speed. Then there was a message about the pre-collision assist not working, hill ascent not working, and something else - reduced powertrain/service engine soon/advancetrac or something like that. As I pulled over and was slowing down, the truck abruptly threw itself into park while going 5-10mph. I turned it off and then back on and put it in drive. The truck began accelerating without my foot on the gas pedal. My truck got all the way up past 20mph before I slowed down. I tried to record this with my phone as there was no traffic. I could not see well what I was filming because I was looking at the road. My safety was put at risk because had this happened on the highway or a road with no shoulder, things could have been a lot more dangerous. It was scary enough going at a lower speed on a street without traffic. I noticed after this happened that I had a third open recall for the powertrain control module. If I would have known I had this recall and how serious it was, I would have brought it in immediately. Ford should have done more to ensure vehicles impacted by this recall were contacted ASAP. I brought my truck in to the Ford dealership first thing this morning and I am waiting to hear back. The service agent was aware of this ‘limp mode’ situation occurring. I believe I was the first Maverick owner to bring a truck in for this issue at my dealership. There were no warnings that this might occur. I went from driving leisurely to having to figure out what all the beeping and flashing alerts were and manage to get to the side of the road in a truck that was not driving/responding normally. Then the truck started accelerating without my foot on the pedal! I have a video of this

[XXX] On [XXX] my wife and were traveling on [XXX] at interstate speeds and after traveling for about 55 minutes with no issues. The vehicle suddenly lost power and a lot of warning lights came on. We were unable to accelerate and quickly pulled to the shoulder. [XXX] is very busy and dangerous. It would not move forward while in drive and pushed on accelerator it would not accelerate. We called with Ford Pass for a tow. They towed it to Dickson TN Ford dealership and it is still there. They were to call us once they found out the issue. Been there now 6 days no call as yet from them . Very frustrating, vehicle with 16 K miles and only had a bit over a year and now more issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle put in drive, and upon accelerating, lost ability to accelerate while in drive, check engine indicator light turned on and power train warning prompts began flashing while moving avoiding traffic. I pulled over to the side of the road, put vehicle in park and turned off vehicle. Waited a minute, and turned vehicle back on, check engine indicator remained on, as well as power train warning prompt and Pre-Collision Warning Assist not available. Put vehicle in drive and could not accelerate normally, acceleration was delayed when I put my foot on the pedal. I removed my foot off of the accelerator and the vehicle then began to accelerate speed on it's own above 25mph. I then applied the brakes and pulled over again. This continued in the same pattern 2 more times, before I was able to drive the vehicle back to my house, with check engine lights and warning prompts on.

11 May 2024, I had started my truck as normal and began driving. About 2 miles from my house I lost all power to the truck. I was driving about 35 MPH when the truck threw up errors on the screen and I could no longer accelerate. It threw on the E Brake abruptly. Luckily no one was behind me as such an abrupt stop could cause a deadly accident. After I shut off the truck and waited 5 minutes and started the truck back up but it had a check engine light. I follow a forum called “ford maverick truck club” where I was made aware of this issue happening to maverick owners after a recall for the tail light. I had this recall preformed. I drove to a fort dealership where they attempted to fix the issue but said there was no remedy and only cleared the codes. I tried to contact ford by chat support to make them aware but they were not interested in me reporting any potential safety problems.

We on the interstate cruising @ 75. Lost all drive power, flashed something about a lower gear while I was making my way to the shoulder. When I got down to about 10 mph, the parking brake activated. When we came to a stop, it went into park, but the "P" was flashing. I couldn't disengage the brake or put it into gear . I turned it off and back on and was able to shift into drive and release the brake. It would move at this point, but it very slowly. We limped to the next exit. I turned it off and topped the tank off( had half tank) Then it started and was able to drive the other 170 miles home. CEL stayed on. Our concern is that this will happen again, cause an accident and injure or kill my family.

Vehicle's engine suddenly cut out during driving ~15 mph. Multiple warning lights flashed. Vehicle ran on battery and was able to go at slow velocity but then transitioned to accelerating when pedal was not engaged. Hazard lights would shut off suddenly after driver turned them on. "Limp mode" is commonly used term for what happened.