2023 FORD MAVERICK Complaints

I took my 2023 Ford Maverick to the Dealership- Larry H Miller Lakewood CO. to get outstanding recalls address on [XXX]. Recalls handled were for Reprogram powertrain control module, turn signal outage detection failure, and software calibration update. I had no issues or concerns with my new vehicles performance or safety up to that point. [XXX] I was driving with my 2 children in the truck on the highway. Going 75 miles/hour uphill near the junction of [XXX] and [XXX] the truck suddenly started reporting errors on the digital display and dropped into limp mode leaving me stuck between 25-35 mph max speed on a busy highway causing a dangerous and unpredictable situation. I was able to exit the highway and navigate side roads to my dealership not far. They cleared the error and reset and were unable to replicate the issue at that time. On [XXX] the issue replicated. Heading south on [XXX] at 75 mph on the highway with my children in the truck, the power train module error once again appeared, check engine light came on and the digital display cycled through a series of errors the same as it had the prior time. Vehicle dropped to limp mode with a max speed of 35 on a busy highway. It once again caused a dangerous and hazardous experience trying to exit the highway at the next available opportunity. On the exit the truck shut off completely. Obstructing traffic. I was able to restart and navigate to a safe spot where I was able to contact Ford Roadside assist and get my truck towed to my same dealership once again. My truck has been at the dealership for 3 weeks now but on [XXX] they reported there were some new updates that might address the issue. They ran those updates and so far have been unable to replicate the problem. There is no solid confirmation from Ford that these updates will resolve the unsafe issue from happening again. We are uncertain at this point as to whether utilizing the vehicle will once again jeopardize our safety driving it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

Regenerative braking system is not in sync with traditional braking system at low speeds. Braking will studder and cause the truck to jump as it brakes to a stop.

When driving down the road at approximately 35-40mph, the accelerator pedal stopped working and a variety of warning messages and lights popped up on the dash. Some of those messages included "gear selected will engage at low speed", "powertrain system fault", and "pre-collision assist not available". Because the vehicle suddenly became undriveable, it rolled to a stop in the middle of the road. After coming to a stop, I put it in park (I may have restarted the vehicle, but am not entirely sure) and I was able to get the vehicle off the road, albeit with reduced power. Warning messages and lights (check engine, wrench) remained on the dashboard. There were no warning signs prior to this happening The vehicle was towed to a local Ford dealership and has been there for 13 days. I have not heard from them about identifying the problem. The uploaded photo is a screenshot on my phone of the warning messages through my FordPass app.

Received multiple error messages while driving including: -Pre-collision assist not available -Service engine soon -Powertrain malfunction/reduced power -Drive mode selection disabled. The “D” on the gear shift was also flashing. I slowed down and the parking brake automatically engaged while still driving, which caused the truck to stop hard. I was able to drive it to a parking lot, but it felt like it was in between gears. I turned the truck off in the parking lot for a few minutes, and then successfully started it and made it to the dealership with warning lights on. This likely would have caused a wreck if it happened on a busy road at higher speeds. It sounds like many Maverick owners are experiencing this same issue after the last recall. I don’t feel safe driving my vehicle until this is resolved.

On the freeway all of sudden the “D” icon on the gear selected started flashing and then I started to receive multiple check engine light error messages one after the other, including: •Gear Selected Will Engage at Low Speed •Powertrain malfunction/reduced power •Pre-collision assist not available •Service engine soon warning •Service AdvanceTrac •Hill assist not available The truck then proceeded to switch into neutral all on its own and upon me trying to move the gear selector back into drive the car had zero power when applying the gas. I had to try to avoid traffic to get to the emergency lane with zero power just coasting to the side of the highway. Based on other Ford Maverick owners' testimony it seems Ford Maverick Hybrids getting a recall update to their Powertrain Control Module are then experiencing unpredictable and recurring instances of their truck suddenly having these check engine and random shutdown issues. It seems this has happened to dozens of owners, often at high speeds in the middle of the interstate. It begins with a sudden cascade of alerts (like 5 different malfunctions and systems shutting down). My Ford Maverick was towed and is currently being inspected at the Ford dealer.

The brake system in Hybrid model Ford Mavericks is unreliable and inconsistent in the way it applies the brakes at slow speeds, causing the driver to over or under apply the brakes and making the vehicle unsafe and unpredictable. My 2023 model braked normally for the first 6 months of ownership and then started to grab at slow speeds when attempting to use the brakes. When coming to a stop it will grab suddenly. It is extremely challenging to drive in stop and go traffic. Ford has issued a software fix, TSB23-2060, the second one they've issued. Neither fix has solved the issue. I often under apply the brakes in anticipation of the brakes grabbing and then have to overapply at the last moment to compensate. It really is unsafe and needs to be fixed. I hope the NHTSA can force the issue.

Vehicle was traveling at 35 MPH. Vehicle shuddered and lost propulsion. Dash displayed following message: "Gear Selected will Engage at Low Speed" The "D" indicator on the shift knob was flashing. Vehicle was able to be pulled to side of road at very low speed. The following error messages were displayed in sequence: "Hill Start Assist Not Available" Pre-Collision Assist Not Available" "Service AdvanceTrac" Additionally, the following error light were iluminated: Check Engine Service Engine Soon Tranction Control Off 12 volt battery error Vehicle was turned off and restarted. The same error messages were displayed. Ford dealer was contacted to schedule a service visit. After a five minute wait, vehicle was able to start and drive, though performance was not as it had been. This morning, error lights remain on

Leaving a parking spot, after about 75 ft of travel, wrench and engine indicator light lit up along with scrolling warnings instructing service engine soon, service adv trac, hill start assist not available and pre collision assist not available. Vehicle abruptly slammed on the brakes and would not release. After several attempts to resolve the stopping issue, I was able to engage drive and the vehicle allowed me to travel at 34 mph max. There was no throttle and I had to ride the brakes in order to regulate the 34 mph limit. This a unsafe condition that Ford needs to resolve asap.

Was driving my Maverick in a 35mph area an it felt like it had a 'sloppy" transmission shift and immediately lost power. It did not shut down, but with the gas engine running it had a top speed around 35mph and extremely slow acceleration, I had to use my 4way flashers. When it went into electric mode (hybrid) it would accelerate without any pressure on the throttle. Very dangerous. Check engine light, transmission light (wrench), and front collusion light all came on. When I got home and turned it off, then on again, it seemed to run like normal again, although the check engine light is still on.

Driving on highway whent alerts all at once, including * Gear Selected Will Engage at Low Speed * Powertrain malfunction/reduced power * Pre-collision assist not available * Service engine soon warning * Service AdvanceTrac * Hill assist not available. Vehicle lost power on road and almost got hit.