2023 FORD MAVERICK Complaints

Upon exiting highway and getting on access road, vehicle malfunctioned and indicated to slow down and shift transmission into neutral. I lost speed and was given little if any power to accelerate. I arrived at a red light where I shifted into neutral and then park. I shifted back to drive where I was able to get very little acceleration. I turned right, put on my hazards, and looked to park as quickly as possible. Even though I was driving slow I was also unable to fully brake, which was unsettling. I found a parking lot just a little ways up the road where I parked and called for a tow truck. The truck is currently at a local Ford dealer.

Was traveling at around 60 mph and multiple lights and warnings came up on the dash “powertrain malfunction” and “service advancetrac”. Power was reduced to a limp mode and I was forced to pull over on the highway. This happened within a week of having multiple software recalls carried out by a ford mobile technician. I was able to reset the codes with an obd scanner and haven’t had an issue since but I have read about this happening to multiple people with the same hybrid vehicle after having these recalls done.

- The truck attempts to accelerate by itself. No gas pedal pressure is required. - The brake still (thankfully) slows down and stops the truck, but if those brakes had failed, my spouse and children would have been in a wreck for sure. - No one has yet inspected the vehicle, but a service appointment has been requested. - MANY warning signals suddenly flashed: something about "hill climbing," something about AdvanceTrac, a collision warning. Those were all in the screen area. Also the following icons were lit: wrench, engine, slippery road, crash. These happened immediately before the incident. No prior warning. - We had recently (last week?) gotten some recall work done by Ford. - This is happening to other people, too. As soon as we were home, we found [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's son owned a 2023 Ford Maverick. The contact was filing a complaint on behalf of his deceased son. The contact stated that while his son was driving at an undisclosed speed and making a right-corner turn, the vehicle turned onto the left shoulder, which was covered in dirt and gravel, and skidded 164 feet into a large tree. The vehicle then rotated about 90–100 degrees and caught fire. The contact stated that the fire started in the engine compartment. The police and fire department arrived on the scene, and the fire department extinguished the fire. The contact stated that a state trooper informed him that the crash was caused by excessive speed. The contact's son remained inside the vehicle when it caught fire and died as a result of the fire; however, the contact's son was unable to be identified due to severe burns from the fire. Police and fire department reports were filed. The vehicle was towed to a tow yard. The insurance company was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000. The contact stated the vehicle has been moved to a storage lot and held for inspection.

[XXX] car malfunctioned in same ways it has been before. Car was going 76 on the highway, no cruise control, when a message about the gear shifting pops up and the accelerator stops working. Car begins to slow, and we pull over onto side of the highway. After getting down to about 40 parking break pops on and messages begin flashing through on the display saying: AdvanceTrac Off, Collision Assist Off, Parking Break On, Service System Soon, and all the warning lights such as check engine and slippery surface come on as well. Turned car off and waiting 5 minutes, then got back on highway. Car repeated this exact same process again after driving 3 more minutes going 76 with no cruise control. Here is a link to a video taken the first time this happened on this day: [XXX] Car had been taken to have this exact issue repaired the previous week and held over night on [XXX]. This is the second time that the car has been taken to be repaired for this issue. The first time I was told it is a computer melt down. The second I was told that the recalls that they fixed they did not fix entirely, and that it should be fine now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving around in city traffic and all of the sudden a message popped up on my screen that said "gear will engage at lower speed" and lost all power. I coasted into the nearest parking lot and it slammed me to a stop when i got slow enough and put the parking brake on. It then thew a bunch of codes saying service soon, something regarding advancetrak, and the check engine light came on. I then turned the car off and back on which made only the check engine light come on so i tried to at least make it home and i accelerated to 20mph and lost power again. threw the same codes at me too. At that point i got into another parking lot and it got towed to mcree. I believe what the cause was a ford guy came by the house a week ago to do a recall and reprogrammed the computer system. I read online that a guy had the recall done a week ago and the same thing happened to him. That same guy said that he brought it to his ford dealer and they are on their 3rd attempt at fix it as the problem keeps occurring. lets hope that doesn't happen..

Vehicle loses communication between control modules & goes into a limp-home mode. Has happed 3 times when doing highway speed driving on cruise control. Lots of alarms are posted including forward collision warning, emergency braking & traction control not working. Check Engine Light lights. Vehicle power is shutdown to low level. There is loss of throttle response. I pulled over to side of road because display messaging said that it wants to shift gear but must wait until vehicle slows. When slowing to near a stop, but still going 1-2mph (estimate), the vehicle slammed into park & put the Parking Brake on. I can acknowledge warning messages, take Parking Brake off, & select Drive. Then vehicle tries to move at 35mph of its own & w/o any throttle input. In fact, the throttle is unresponsive in this mode. The electric traction motor and/or engine will try to maintain 35mph -- forward or REVERSE -- &will apply power as needed to sustain that speed. Thankfully, the braking power will overcome the powertrain drive power & I can stop. The communication issue has happened to a couple other Maverick vehicles in the country, but I don't know whether they've experienced the vehicle trying to go 35mph on its own w/o any throttle input. This going 35mph in limp-home mode -- in forward and in reverse, and w/o any throttle input -- is a horrible fail-safe response & seems very unsafe to me. It is hard to gently back into a parking spot. Losing power while driving because of the whole communication failure is very unsafe: I might need to finish a pass on a 2-way highway and would need power for that; I might need to throttle out of a situation; or, as has happened 3 times to me, I suddenly lose power on an interstate highway where traffic regularly is going between 65 -80mph. This could leave me getting rear ended because my vehicle slows w/o brakes applied so other drivers have no warning. These incidences occurred after 23C41 / 23V848 safety recall service.

[XXX] car malfunctioned. First said that the gear was working incorrectly, then accelerator stopped working and Drive light on gear shifter started blinking. I pulled over to the shoulder and the brakes continued to work, and all the messages in my video came up. I started on cruise control going 78 then once I got to [XXX] my parking break came on. Once stopped I tried to go back into drive, which didn't work. The car would not go forward, almost as if it was attached to something. I turned the car on and off several times trying to get the parking break off. After I believe the third time I turned off the car, I left it off for about a full minute before turning it back on. The lights on the car went off except the check engine light, and the emergency brake light, though it finally let me turn the break off and switch into drive. I drove the last 4 minutes home without incident. This links to a video I took after I got onto the side of the highway showing what was happening on my display. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Truck died in the middle of a busy road. I was able to pull over and let it sit. Started it up, got another couple miles down the road, and it died again. Full plethora of warning messages. Let it sit some more - it started and I was able to drive it home. Pulled the codes: U1011 and U1028.

The contact owns a 2023 Ford Maverick. The contact stated that the strong odor of mold and mildew was present inside and outside the vehicle. The vehicle was taken to the local dealer who informed the contact that the failure was caused by faulty floor pan body plugs which were improperly sealed causing water to intrude into the floorboard of the vehicle and causing mold and mildew to develop inside the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 900.