2023 FORD MAVERICK Complaints

The contact owns a 2023 Ford Maverick Hybrid. The contact stated while driving 65 MPH, the vehicle unintendedly decelerated to 35 MPH while driving downhill and decelerated to 6 MPH while driving uphill. The message "Engine Repair" was displayed, and the power train warning light was illuminated. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact stated that the PCM was previously updated under an unknown recall in 2024; however, the failure recurred while driving. The vehicle was taken to Maguire's Ford of Hershey, Inc. (100 N Thistledown Dr, Palmyra, PA 17078); where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 400.

The contact owns a 2023 Ford Maverick. The contact stated while driving at an undisclosed speed and upon attempting to make a left turn, the steering wheel seized with the “Power Steering Assist Fault” message displayed. The contact was able to pull over on the side of the road. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the steering column was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that the failure had also occurred while driving 20 MPH and making a left turn. The vehicle was taken back to the same dealer where it was diagnosed again, and the contact was informed that the steering column was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 13,600.

I purchased the 2023 ford maverick xlt with about 12,000 miles in may, right from the start I started having problems with the steering freezing up, almost hit a wall exiting the freeway, a few times it happened close to my house, it happens without warning, the warning "steering assist fault service required"comes up on dashboard , I have gone to the dealer a few times, the first time they said they had taken care of it, but I drove the truck after and later the steering froze up again, I took it in again and they said it was the steering column, it had a internal fault, so I left the vehicle there and next day they called me that the vehicle was ready, so I drove it home which is about eight miles from the dealer, no sooner had I was about to turn in the driveway that the steering froze on me, I borrowed my wife's car and went to the dealer told them what happened and the manager said to take it in again so they could check it , but I told the manager that I couldn't because iam afraid to drive the truck for my safety and other innocent people, so my truck sits in my driveway unable to drive it.

The vehicle has less than 12,000 miles. Vehicle repeatedly entered "deep sleep" mode, disabling vehicle remote features and lights inside of vehicle. Took to dealership multiple times. Battery test showed sulfation and can no longer function as designed. Factory 12v battery replaced and software update completed yet still experiencing the same “deep sleep” mode.

While driving on the highway at normal speed in normal conditions, I suddenly lost ABS, traction control, downhill assist, hold assist, AdvanceTrac, Cruise control, and a severe reduction of power. The engine went into limp mode and would not rev past 3k RPM. This made driving on the highway very dangerous as I could not keep up speed and risked getting rear-ended. The wrench icon came on, as well as ABS and traction control. Cruise control would not work. Messages appeared stating "Service engine soon", "Service AdvanceTrac", "Downhill assist issue", "Hold assist issue", and a few more I can't recall. Sometimes they go away on its own and the vehicle works fine, sometimes restarting the vehicle clears the issue. The issues will appear randomly, sometimes very soon after starting the car and driving, sometimes 100 miles later.

I Was backing into my designated parking spot in front of our store and a estranged driver cut me off and parked in two parking spots including the designated parking spot in front of the store and a handicapped parking spot next to the designated parking spot causing me to back into another car illegally parked in a third handicap in front of the store. The passenger side view mirror was clipped and the glass cracked on the passenger side door.

While traveling at speed there was a severe malfunction of the vehicle's stereo system. While driving the stereo was initially silent but later began to produce extremely loud noise/static. The volume of the noise was so extreme I had to take my hands off the steering wheel to cover my ears. The stereo did not respond to any power or volume input to stop the sound and I was forced to quickly pull over to the side of the road to turn off and exit the vehicle. The sound only stopped after exiting the vehicle and locking with the key fob. There were no warning signals prior to this failure. I have experienced this problem several times in the past while the vehicle was parked, when first starting the vehicle. This was the first instance of experiencing the problem while driving, within the first 1 minute after starting the vehicle. The stereo was initially on and set to a reasonable volume level, but was malfunctioning and completely silent. After driving for ~45 seconds the stereo began producing this extremely loud noise. I have found several reports of similar stereo issues with the Ford Maverick and also F150 trucks that are equipped with a similar B&O sound system.   This malfunction could potentially lead to an extremely dangerous situation, inability to safely operate the vehicle, and loss of situational awareness. I have dash cam footage of the incident, which I can provide upon request.

The front of the vehicle started shaking with acceleration. This shaking became worse and vehicle was unsafe to drive. The vehicle was brought to ford dealership and they will be replacing the front half shafts and brackets.

The contact owns a 2023 Ford Maverick. The contact stated while driving at various speeds and attempting to depress the brake pedal, the brakes made a loud screeching sound and the vehicle surged forward before coming to a complete stop. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the passenger’s side axle was faulty and needed to be replaced. The vehicle was repaired, however the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

Total 12v battery drain/failure which is a known problem with the Ford Maverick Hybrid, could not even put hazards on to avoid getting hit on the side of the road. Ford tests battery and says battery is good, but the problem is the Maverick Hybrid is not adequately charging the battery when it is driven.