2022 FORD MAVERICK HYBRID Complaints

During driving, the truck will shudder during the transition from electric operation to ICE operation. The car hesitates during this problem. I've taken the truck to the dealer but they couldn't verify the problem. This problem has occurred several times over the past year.

Breaks not responding or working correctly at low speed... At low speed the break pedal will suddenly become "soft" and vehicle will surge forward until the break pedal is moved a significant distance downward in some cases causing a very abrupt stop from having to slam on the breaks. The other situation during slow speed is that the breaks will suddenly stop short and hard. Then you will need to release the break to move forward causing the above situation to occur where the break pedal becomes soft and takes a lot of downward travel to achieve the same level of breaking. I am an experienced driver of many years and have owned or rented hybrids and EV's and none have had breaks that responded as dangerously as the 2022 Ford Maverick. I have nearly hit two other stationary vehicles in a parking lot and while at a stop light as well as nearly hitting someone that was walking between parking spaces as the this vehicle surged forward from a sudden loss of breaking at low speed. As you can imagine this also causes many looks of concern from observers as your vehicle is surging and stopping abruptly while driving in parking lots or traffic. I purchased this vehicle for my family to use and I don't want them use it due to these safety concerns. The breaks work as expected on highways at higher speeds, only issue is during slow speed breaking. THIS IS A SAFETY ISSUE AND NEEDS TO BE FIXED.

About two weeks after first buying the car I noticed that when breaking the pedal requires inconsistent extra pressure at times to stop the car. Also while breaking and coming to a slow downhill stop the front end makes an odd clunk sound while jerking to a stop. These things only happen very infrequently, so when I took it to the Hansel Ford dealership (in Santa Rosa, Ca.) they could not repeat the sound or breaking effect. The first time I heard the noise I thought I hit something. I feel that the inconsistent breaking could pose a safety issue, making it harder to stop, and potentially causing a collision. I called Ford consumer assistance, they gave me case # [XXX], and asked me to return it to the dealer. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The aluminum battery cable is intermittent, which leaves the truck dead. TSB 22-2340 has been issued. IMHO, this should be a mandatory recall. A totally dead hybrid is dangerous!

While attempting to accelerate to pass, the engine shut down and a warning displayed to pull over as soon as possible. The engine check light displayed and I only had electric motor operation. There was no power to continue to pass and I was able to return to an open lane and pull off the road without any further incident. I was lucky that the road was fairly open and there was no oncoming traffic. This is the third time this has happened and each time was while attempting to perform rapid acceleration in "normal" hybrid mode.

While driving in traffic on the highway at about 20-30 mph, traffic in my lane slowed further. In response, I applied what should have been an adequate amount of brake pressure to slow down and stop if needed given the following distance I had left. Initially I progressively applying more braking pressure, but after a ~3 seconds of this I slammed the brake down. Instead, the vehicle did not slow as expected in the following ~5 seconds. Despite having slammed on the brake at that point, the vehicle only then showed the emergency braking alert and emergency braked in addition to my foot being fully down on the brake. However, this was too late as my passenger and I rear-ended a Toyota Tacoma. They and myself have filed against my insurance, so there is an accident on my car report that I know has depreciated my new vehicle’s value. Although I do not currently have the Toyota’s estimate, I believe I can ask the owner or my insurance for this. Previously, I had several rear-ending close calls in the car when in traffic and I knew that I often struggled to slow down at stop lights when they first turn yellow. As a result, I’ve often sped up to beat the red since I knew my vehicle struggles to brake in time. My car is currently being repaired by the closest dealership to my SO, but I no longer trust the vehicle. I believe my hybrid maverick does not adequately mechanically brake since it over relies on the weaker regenerative braking. The dealer has attempted to replicate the issue at this point but my vehicle is available for further inspection upon request. I am happy to answer any additional questions.

New incident for me on a recent road trip. I had the check engine light activate once on me back in May when I was on the interstate with cruise set around 75 MPH and I hit the accelerator to go around someone. Just the Yellow/Orange light and it disappeared a day later. On this last trip, same scenario, but the vehicle threw a RED powertrain failure light and went into limp mode. The dash instructed me to pull over when safely possible. Power to accessories(but not HVAC) was on, but drivetrain was not functioning. Luckily, once I got over to the shoulder, I was able to reset the vehicle by doing a complete shutdown of the vehicle. It took a couple of tries, but it came back to life. We were able to continue on with no issues at all other than a Yellow/Orange engine light that disappeared in a couple of hours of continued interstate driving. This has now happened three times total all under the same driving situations.

There's an issue every time I pull in a parking spot or when coming to a slow stop at a red light where there's an abrupt braking issue - I slowly press the brake and it would not slow smoothly sometimes even make a loud noise which sounds like the hydraulic brake all of a sudden working when its supposed to be smooth breaking - this is dangerous as it is random and may come as a surprise when just trying to come to a slow stop. I believe its the transition between the e brakes and the hydraulic brakes its just not smooth at all.

[XXX]: Got it. And may I ask when you took your vehicle to be seen by Ford Lincoln Fairfield? [XXX]: currently my vehicle is 39,000 miles [XXX]: Nov 14 2022 [XXX]: Thank you! [XXX]: Please allow me 2-3 minutes to research this for you here on my end. [XXX]: ok thank you [XXX]: I am still checking on that for you [XXX], thanks for holding! [XXX]: Sounds good thank you [XXX]: Thank you for holding for me, [XXX]! So that I can best assist you, can you please clarify for me what it is exactly that is occurring with your vehicle? You mentioned that your vehicle will not turn on, is that correct? [XXX]: yes well the truck died while running in the road, while driving suddenly no sign of power or electricity and without warning became unresponsive in every aspect regarding to electricity (Breaks, Steering wheel, Parking break, Transmission, airbags) given the case the truck is hybrid everything stopped working. After that the truck did not start again no ignition total loss of power. [XXX]: Thank you for clarifying that for me, [XXX]. I can only imagine how much of an inconvenience this all must have been for you. I want to also ask, what did Ford Lincoln advise about your warranty coverage when your vehicle was inspected? [XXX]: Well to my disappointment I was told that is was covered the after like 2 weeks they called me back that warranty was not going to cover it [XXX]: So that is unacceptable for me [XXX]: I can understand your disappointment, as having unexpected repair expenses can be quite the burden. If you don't mind me asking, did Ford Lincoln Fairfield provide a reason as to why the warranty would not cover your vehicle's current concerns? [XXX]: No any reason it just said that it was out of the warranty that the bumper to bumper is like 36,000 [XXX]: I mean my truck has an airbag recall and won't be fixes until 2023 according to my research [XXX]: So to me this kind of unsafe vehicle should be bigger than a recall INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The brakes on this vehicle tend to not respond when performing parking lot maneuvers, creeping in traffic, fast food drive-thru, or backing or pulling into garage. At low speeds, the brakes will either not respond when brake pedal is applied or stop very abruptly / grab with a loud clunk sound. Several incidents of not stopping when expected and almost hitting another vehicle or person.