2012 FORD MUSTANG Complaints

TAKATA RECALL, MY CAR ISN'T SAFE TO DRIVE WITH ZERO REMEDY AVAILABLE FOR RECALL AND CANNOT SELL VEHICLE FOR ANYTHING NEAR WHAT I PAID OR WHAT IT IS WORTH IF PROBLEM WAS FIXED, BEEN ALMOST A YEAR AND STILL NO REMEDY.

TAKATA RECALL. I RECEIVED A LETTER FROM FORD IN MARCH 2017 STATING MY PASSENGER AIRBAG IS BEING RECALLED. I CALLED THEM IN MAY AND THEY STILL DIDN'T HAVE A REPLACEMENT AVAILABLE. I CALLED THEM TODAY AND THEY STILL DON'T HAVE THEM AND COULDN'T TELL ME WHEN THEY WOULD BE AVAILABLE. I ASKED FOR A LOANER AND THEY DENIED ME ONE. I NOW HAVE A CAR THAT ONLY I CAN RIDE IN AND THEY WON'T GIVE ME A LOANER. THIS AMOUNT OF TIME TO REPLACE MY AIRBAG IS WAY BEYOND REASONABLE.

"TAKATA RECALL" NO REPLACEMENT PART HAS BEEN PROVIDED NOR AN ANTICIPATED DATE FOR IT TO BE AVAILABLE. I AM NOT ALLOWING ANY PASSENGERS TO RIDE IN MY VEHICLE AND IT HAS BEEN NECESSARY FOR ME TO RENT VEHICLES ON OCCASIONS WHERE I NEED TO TRANSPORT PEOPLE. A REPLACEMENT PART OR INSTRUCTIONS FOR REMOVAL OF THE RECALLED PART SHOULD HAVE BEEN PROVIDED BY NOW. I HAVE A VEHICLE I CAN'T DRIVE AND I CAN'T SELL. THIS IS NOT ACCEPTABLE. I NEED SOME ASSISTANCE, PLEASE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (CAROLINE FORD 103 CHURCH PATH, SC 29654, 888-420-5939) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE .THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

OVER THE PAST COUPLE OF WEEKS, THE AUTOMATIC TRANSMISSION HAS HAD A MIND OF ITS OWN. IT HAS DOWNSHIFTED INTO FIRST GEAR ON ITS OWN FROM DIFFERENT GEARS, IT HAS STAYED LOCKED IN GEAR ON SEVERAL GEARS AND IT HAS STAYED IN A HIGH GEAR WHILE STOPPED, SO IT IS VERY SLOW LEAVING A LIGHT. THIS HAPPENS INTERMITTENTLY, BUT IT HAS HAPPENED APPROXIMATELY 6 TIMES OVER THE PAST COUPLE OF WEEKS. NO TROUBLE CODES OR LIGHTS (MIL OR WRENCH) HAVE BEEN THROWN OR LIT UP DURING THE INCIDENTS. THE CAR SEEMS TO RIGHT ITSELF AFTER A FEW MINUTES. HAPPENS MOSTLY WHEN THE CAR HAS BEEN SITTING FOR A LONG PERIOD AND IS COLD. TOOK THE CAR TO GLENN FORD IN NICHOLASVILLE, KY AND EXPLAINED WHAT THE VEHICLE WAS DOING AND IF IT WAS RELATED TO THE RECALL THAT THEY PERFORMED (16N02/16S19) ON THE CAR BACK IN FEB 2017. THEY BRUSHED IT OFF AND SAID IT WOULD BE $110 TO LOOK AT THE CAR. WE SAID FINE. THEY HAVE HELD THE CAR FOR 6 DAYS AND SAID THEY DROVE IT AT LEAST 36 MILES AND "NOTHING HAPPENED". THEY SAID THERE ARE NO DTC/FAULT CODES, SO THE CAR IS PERFECTLY FINE. THEY SAID THEY WILL NOT PERFORM THE MOLDED LEADFRAME REPAIR OF THE RECALL BECAUSE THERE ARE NO FAULT CODES. I CALLED FORD CUSTOMER SERVICE COMPLAINING OF THE SITUATION BECAUSE THE INFO ON THE NOTICE SAYS EITHER A FAULT CODE SHOWS UP OR THE CUSTOMER "REPORTS AN INTERMITTENT UNINTENDED DOWNSHIFT INTO FIRST GEAR". WELL, THAT IS EXACTLY WHAT WE REPORTED BEFORE WE EVEN REALIZED ANYTHING ABOUT THE LEADFRAME PART OF THE RECALL. BOTH THE DEALERSHIP AND FORD HAVE REFUSED TO FIX THE VEHICLE UNLESS THERE IS A DEFAULT CODE/DTC SHOWING. THEY WANT US TO DRIVE THE CAR UNTIL A FAULT CODE SHOWS (THUS POSSIBLY ENDANGERING OUR LIVES) AND THEN THEY WILL LOOK AT IT AGAIN. DOESN'T MEAN FIX IT, JUST LOOK AT IT AGAIN FOR ANOTHER $110. THIS IS COMPLETELY OUT OF LINE. FORD WON'T EVEN FIX IT UNDER THEIR OWN RECALL INSTRUCTIONS!!!! AND THE CAR QUALIFIES!

TAKATA RECALL. FRONTAL PASSENGER AIRBAG INFLATOR MAY RUPTURE AND HAS NOT BEEN REPAIRED. RECEIVED NOTIFICATION THROUGH THE MAIL MARCH 2017. I'VE CONTACTED VISTA FORD OF WOODLAND HILLS CA NUMEROUS TIMES SINCE THE FIRST NOTIFICATION & ALSO SPOKE TO THE MGR. OF SERVICE JEFF HARKNESS. JEFF INDICATED HE HAS NO INFORMATION ON WHEN THE REPLACEMENT PARTS WILL BE AVAILABLE WHATSOEVER. NEED TO HAVE THE AIRBAG REPAIRED ASAP. IF IT RUPTURES, IT MIGHT KILL OR SEVERALLY INJURE SOMEONE. ALREADY HAD ON AIRBAG REPLACED ON THE DRIVER SIDE, NOW THE PASSENGER SIDE?

WHEN STARTING MY CAR, THE WRENCH ICON STAYS LIT ON MY DASHBOARD. THE CAR MANUAL STATES THAT THIS IS AN ISSUE WITH THE ELECTRONIC THROTTLE CONTROL. THE CAR DOES NOT RECOGNIZE WHEN I AM (OR NOT) PUSHING ON THE GAS PEDAL- SOMETIMES WHEN I LIGHTLY PUSH THE PEDAL, THE ENGINE REVS, OTHER TIMES THE CAR WON'T MOVE AT ALL. THIS HAS PUT ME (AND OTHER DRIVERS ON THE ROAD) IN A VERY DANGEROUS POSITION TO BE IN, THAT I CAN'T CONTROL MY CAR. I HAVE READ MANY THINGS ONLINE THAT THERE HAS BEEN THIS ISSUE WITH MANY OTHER FORD/LINCOLN CARS, FROM 2011-2015. WHEN CALLING MY LOCAL DEALERSHIP, THEY SAID THEY WILL NOT FIX THIS ISSUE FREE OF CHARGE, EVEN THOUGH FORD HAD A "CUSTOMER SATISFACTION PROGRAM". I WAS TOLD MY CAR IS NOT IN THOSE THAT HAD THAT ISSUE.

TAKATA RECALL. PASSENGER AIR BAG RECALL, NO REMEDY YET, TAKATA IS FILLING BANKRUPTCY AND DEADLINE FOR FILLING IS DECEMBER 27, 2017. STILL NO WORD FROM FORD ABOUT GETTING MY AIR BAG REPLACED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ROUNTREE FORD LINCOLN, 8770 BUSINESS PARK DR, SHREVEPORT, LA 71105) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, I KEEP BEING TOLD THE REMEDY FOR THE PASSENGER SIDE AIR BAG IS NOT AVAILABLE. WILL IT EVER BECOME AVAILABLE BEFORE TAKATA GOES BANKRUPT?