2013 FORD MUSTANG Complaints
View complaints related to 2013 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2013 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD MUSTANG- NEW CASTLE, PA
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PHIL FITTS FORD AND LINCOLN, LOCATED AT 3250 WILMINGTON RD, NEW CASTLE, PA 16105; (724) 658-3521) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD MUSTANG- CARVILLE, LA
LOSS OF POWER TO THE ENGINE WHILE DRIVING. WHEN THIS HAPPENS, THE SERVICE WRENCH AND CHECK ENGINE LIGHT COMES ON. ALSO, A SORT OF SHUDDERING NOISE COMES FROM THE ENGINE. WHEN THIS OCCURS, I CAN NOT ACCELERATE. THE CAR PRETTY MUCH GOES LIMP AND I HAVE TO PULL OVER AND RESTART MY CAR. IT COULD BE FROM AN ELECTRONIC THROTTLE BODY FAILURE. THIS HAS HAPPENED FIVE TIMES.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- MISSION, TX
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (SPIKES FORD LOCATED AT 805 E INTERSTATE HIGHWAY 2 MISSION ,TX 78572) WHO INFORMED HIM TO BRING THEM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD MUSTANG- GRANITE CITY, IL
MY VEHICLE HAS FAILED WITHOUT WARNING FOUR TIMES IN THE PAST 3 MONTHS. ONCE THE VEHICLE FAILS IT IS IN A NO-START CONDITION. FURTHERMORE, THERE IS RANDOM STALLING WHEN I'M DRIVING THE VEHICLE AND THE HAS BEEN FOR QUITE SOME TIME. ONCE IN THE VEHICLE FAILS IT WILL NOT RESTART. THE FIRST TIME MY CAR FAILED WAS UPON STARTUP WHEN I WAS AT WORK FOR 4 HOURS. I CAME OUT TO MY CAR TO START IT AND IT WOULD NOT START. THE SECOND TIME MY VEHICLE FAILED IT WAS WITHOUT WARNING WHILE DRIVING IN TRAFFIC, AGAIN WOULD NOT START. THE THIRD TIME MY CAR FAILED WAS LIKE THE FIRST TIME AFTER BEING AT WORK FOR 4 HOURS, UPON TRYING TO START MY CAR, IT WOULD NOT START. THE 4TH TIME MY VEHICLE FAILED AGAIN WITHOUT WARNING AND THIS TIME I WAS MERGING ON A BUSY HIGHWAY DURING RUSH HOUR. PER THE MECHANICS DIAGNOSTIC - CODE P025A FUEL PUMP DRIVER MODULE OPEN CIRCUIT.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- CONWAY, SC
I HAVE TWO RECALL NOTICES DATED JULY 2015 & APRIL 2017. AFTER NUMEROUS REQUESTS FOR AN APPOINTMENT, THE DEALERS KEEP STATING THEY CAN'T GET THE PART NEEDED! THIS IS SUPPOSED TO BE A "LIFE & DEATH" SITUATION. PLEASE HELP!
Source: NHTSA WEB SITE -
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2013 FORD MUSTANG- HOUSTON, TX
I RECEIVED A LETTER REGARDING NHTSA RECALL # 15V319 AND MANUFACTURER RECALL NUMBER# 15S21 A YEAR AGO STATING I WOULD RECEIVE AN ADDITIONAL LETTER AT THE END OF THAT YEARS QUARTER ADVISING ME TO TAKE THE VEHICLE TO DEALER WHEN RECALL REMEDY IS COMPLETE. I HAVE BEEN MONITORING THE STATUS OF THE RECALL REMEDY AND NOW IN 2017 THE REMEDY IS STILL INCOMPLETE AND I AM UNABLE TO GET THIS RESOLVED WITH DEALERSHIP. THE SAFETY RISK FOR THIS RECALL IS SEVERE AND EXTREMELY HIGH RISK. I LIVE IN TX HIGH HUMIDITY AND IT STATES IT CAN POTENTIALLY INJURE VEHICLE OCCUPANTS IF INVOLVED IN A CRASH. THE REMEDY STATES DEALERS WILL REPLACE THE DRIVER AIRBAG, YET WHEN I TRY TO MAKE AN APPOINTMENT AT DEALERSHIP, THEY STATE THE RECALL IS INCOMPLETE AND THEY DON'T HAVE THE AVAILABLE PARTS TO HANDLE THE REPLACEMENT AND I WOULD HAVE TO WAIT FOR ANOTHER LETTER FROM MANUFACTURER TO INFORM ME THE PARTS OR RECALL IS COMPLETE. THIS RECALL NEEDS TO BE RESOLVED IMMEDIATELY IT SHOULD NOT TAKE THIS LONG FROM MAY 2015, DRIVERS ARE AT RISK! PLEASE ASSIST.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- LOS ANGELES, CA
HAVE TRIED UNSUCCESSFULLY FOR LAST 2 FORD DEALERSHIP VISITS (8/6/16 AND 2/11/17) TO HAVE MY RECALL REPLACEMENT OF AIRBAG TAKEN CARE OF. AT EACH VISIT, FORD DEALERSHIP RESPONDS THAT THE AIRBAG IS NOT AVAILABLE FOR REPLACEMENT AT THE TIME OF VISIT. SEEKING ANOTHER FORD DEALERSHIP RECOMMENDATION AT ZIPCODE: 92234 TO HAVE AIRBAG REPLACEMENT.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- PHOENIX, AZ
MANUAL TRANSMISSION HAS PROBLEMS GOING INTO GEAR. SYNCHROS ARE BEING REPLACED A SECOND TIME WITH LESS THAN 60K MILES AND THIS CAR HAS NEVER BEEN ON A RACE TRACK. THERE ARE TIMES WHEN I'VE TRIED MERGING ONTO A FREEWAY ONLY TO FIND MYSELF NOT BEING ABLE TO GET INTO 5TH GEAR. NOW I'M TOLD MY CLUTCH HAS TO BE REPLACED. SOMETHING SEEMS WRONG. ALTHOUGH A 2013 MY CAR WAS PURCHASED IN 2012 AND I IMAGINE HAS THE SAME PARTS AS THOSE WHO FILED COMPLAINTS RESULTING IN AN INVESTIGATION OF THE 2012 MUSTANG TRANSMISSIONS.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- COLUMBUS GROVE, OH
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD MUSTANG- ALVA, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE