2011 FORD MUSTANG Complaints

I HAVE A 2011 MUSTANG THAT I KEEP COVERED AND CLEAN ALWAYS. THIS MONTH THE PAINT ON THE FRONT EDGE OF THE HOOD STARTED BUBBLING. I TOOK IT TO MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT THEY HAVE KNOWN ABOUT THIS PROBLEM FOR YEARS AND HAVE DONE NOTHING AND WOULD DO NOTHING TO FIX IT. THEY TOLD ME TO CALL FORD. I CALLED FORD AND THEY TOLD ME TO TAKE IT TO THE DEALERSHIP AND WRITE A LETTER OF COMPLAINT TO FORD. NOTHING IS RESOLVED. IF THERE IS A CLASS ACTION LAWSUIT ON THIS MATTER, PLEASE ADD MY NAME TO THE LIST OF CUSTOMERS WHO HAVE BEEN WRONGED. I HAVE ALWAYS OWNED FORDS BUT WILL NEVER PURCHASE ANOTHER IF THEY DO NOT MAKE THIS RIGHT.

BEEN WAITING 2 YEARS FOR PASSENGER AIRBAG REPLACEMENT. DRIVER'S SIDE WAS REPLACED. ??? MUSTANG CONVERTIBLE HAUL THE KIDS DAILY FROM SCHOOL 10 YEARS OLD RECALL WAITING

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED UP TO 40 MPH, THE THROTTLE BECAME STUCK AND THE BRAKES FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT SHIFTED THE VEHICLE INTO THE NEUTRAL TO STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

MY ELECTRONIC POWER STEERING HAS FAILED 3 TIMES-THE CAR ENGAGES THE BRAKES WITHOUT WARNING AND PULLS TO ONE SIDE.THEN THE "SERVICE THE ADVANCE TRAC WARNING LIGHT "COMES ON. I HAVE READ THAT THERE ARE MAJOR SAFETY ISSUES WITH THESE ELECTRONIC POWER STEERING RACK ASSEMBLIES.I AM CONCERNED ABOUT THE MY SAFETY.I HAVE READ OF TOTAL FAILURES THAT HAVE RESULTED IN CRASHES AND INJURIES.FORD HAS REFUSED TO GIVE ME ANY HELP-THEY WANT TO CHARGE ME ABOUT $3500.00 FOR THE REPAIR.I FILED MY COMPLAINT EARLIER TODAY VERBALLY WITH YOUR TEAM-COMPLAINT NUMBER-10967970

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 50 MPH, THE ABS INDEPENDENTLY ENGAGED AND THE VEHICLE PULLED TO THE RIGHT. THE ADVANCETRAC (ELECTRONIC STABILITY CONTROL SYSTEM) INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE STEERING ANGLE SENSOR FAILED AND THE ELECTRONIC POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: IT HAS BEEN 8 MONTHS SINCE THE RECALL ON MY VEHICLE REGARDING THE PASSENGER SIDE AIRBAG WAS PUBLISHED. SINCE THAT TIME, I HAVE NOT TRANSPORTED ANYONE ON THE PASSENGER SIDE OF THE CAR FEARING FOR THEIR SAFETY. THIS HAS CREATED A LARGE BURDEN ON MY FAMILY AS THE VEHICLE CAN NO LONGER TRANSPORT MY WIFE AND TWO YEAR OLD CHILD. THE RECALL HAS LASTED SO LONG THAT I MADE THE DECISION TO SELL THE CAR. TWO DEALERSHIPS (INCLUDING A FORD DEALER) REFUSED TO PURCHASE DUE TO THE RECALL ON THE GROUNDS THAT THEY WILL BE UNABLE TO SELL IT WHILE THE RECALL IS IN EFFECT. NO PRIVATE SALE OFFER COMES CLOSE TO THE VEHICLE'S BLUE BOOK VALUE DISCLOSING THE VEHICLE'S CONDITION. I AM LEFT WITH THE CHOICE OF TRANSPORTING MY FAMILY IN AN UNSAFE VEHICLE OR TAKING A LOSS OF SEVERAL THOUSAND DOLLARS AND PURCHASING ANOTHER VEHICLE WHICH, DUE TO THE SITUATION,I WILL STRUGGLE TO AFFORD. MY CHOICE IS CLEAR AS I WILL NOT SACRIFICE THE SAFETY OF MY FAMILY, BUT THIS SITUATION IS COMPLETELY UNSATISFACTORY AS NO SAFETY RECALL SHOULD TAKE THE BETTER PART OF A YEAR (AND COUNTING) TO IMPLEMENT.

REAR WINDOW EXPLODED WHEN TURNED ON REAR DEFROST. SHORTLY AFTER TURNING ON REAR DEFROST, HEARD LOUD POP AND MIDDLE OF REAR WINDOW BEGAN TO SHATTER IN SPIDER WEB DESIGN WHICH SPREAD AND ENTIRE WINDOW EXPLODED. DRIVING ON HIGHWAY AT ABOUT 65 MPH. *TR