2013 FORD MUSTANG Complaints

View complaints related to 2013 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2013 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD MUSTANG
    - EASLEY, SC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD MUSTANG
    - OAK RIDGE, TN

    TAKATA RECALL. RECEIVED RECALL NOTICE. NO PART TO REPLACE. FORD SAID THE REPLACEMENT WOULD BE AVAILABLE BEFORE THE END OF DECEMBER 2016 AND THEY WOULD LET DEALER KNOW AND DEALER WOULD CONTACT ME TO BRING MY CAR IN FOR REPLACEMENT. IT IS NOW MARCH 2, 2017 AND I HAVEN'T HEARD A WORD. WHAT CAN I DO?

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - WEST COVINA, CA

    TAKATA RECALL WAS RECEIVED 5 MONTHS AGO FOR THE FRONT DRIVER SIDE AIRBAG INFLATOR HOUSING. I HAVE BEEN CALLING VARIOUS DEALERS IN MY AREA FOR OVER 5 MONTHS AND NOT ONE DEALER HAS THE PARTS TO REPLACE THE HOUSING. HOW LONG DO I HAVE TO WAIT TO GET THIS RESOLVED????

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - SWISHER, IA

    TAKATA RECALL. I AM THE ORIGINAL OWNER! FOUR YEARS AND NO AIRBAG REPLACEMENT! FORED KEEPS MAKING EXCUSES!

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - NORTH CHESTERFIELD, VA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000(AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD MUSTANG
    - GUYTON, GA

    ANCHORS FOR CAR SEATS ARE UNUSABLE. ONLY ONE ANCHOR IS INSTALLED PER SIDE FOR CAR SEATS IN THE BACK SEAT MAKING THEM UNUSABLE. IN ADDITION THE ANCHOR AT THE TOP IS UNUSABLE AS THE HEADREST PREVENTS TIGHTENING OF THE UPPER STRAP. CALLED FORD AND THEY HAD NO SOLUTION. THE OWNERS MANUAL PROVIDES INACCURATE INFORMATION.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - NOKESVILLE, VA

    I RECEIVED A RECALL NOTICE FOR THE AIR BAG REPLACEMENT IN MAY OF 2016. FORD IS SUPPOSE TO NOTIFY ME WHEN THE PART IS AVAILABLE BUT NEVER HAVE CONTACTED ME. I CALLED THE DEALERSHIP SEVERAL TIMES BUT THE RESPONSE HAS BEEN NEGATIVE.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - NAPERVILLE, IL

    TAKATA RECALL. THIS IS MY SON'S CAR, WHICH HAS BEEN UNDER THE AIRBAG RECALL FOR A LONG TIME. I AM EXTREMELY CONCERNED FOR MY SON'S WELL-BEING AND HAVE CALLED MANY TIMES TO CHECK ON A FIX AND AM ALWAYS TOLD IT WILL HAPPEN IN THE NEXT 3 MONTHS OR SO. IT NEVER DOES. HOW CAN FORD GET AWAY WITH THIS?...TELLING PEOPLE THEIR AIRBAG WILL BE REPAIRED AND THEN RENEGING, TIME AFTER TIME. TODAY THEY SAID THE REPAIR WILL BE AVAILABLE THE SECOND HALF OF 2017. I DON'T BELIEVE IT. CAN'T YOU DO SOMETHING? OTHER COMPANIES ARE PROVIDING REPAIRS ON A TIMELY BASIS, BUT NOT FORD, AS FAR AS I CAN SEE. LAWSUITS COST THEM LESS THAN A WIDE-RANGING RECALL REPAIR, SO WHY SHOULD THEY EXPEDITE IT? MEANWHILE, MY SON'S LIFE AND HEALTH ARE AT STAKE AND WE ARE CONSIDERING BUYING A NEW CAR AT GREAT HARDSHIP. PLEASE, PLEASE DO WHATEVER YOU CAN TO LIGHT A FIRE UNDER FORD IN THIS MATTER. THANK YOU.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - DAYTON, OH

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/05/17LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/29/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD MUSTANG
    - CONWAY, SC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE