1997 FORD MUSTANG Complaints

VEHICLE WAS TAKEN TO DEALER FOR VIBRATION WHEN APPLYING THE BRAKES IT WAS DETERMINED BY THE DEALER THAT THE ROTORS WERE WARPED. THEY ADVISED THAT WOULD ON TURN THE ROTORS INSTEAD OF REPLACING. APROX. 7000 MILES LATER THE VIBRATION RETURNED.IT WAS TAKEN BACK TO THE DEALER WHO ADVISED THAT THE VEHICLE WAS OUT OF WARRANTY BY 7 DAYS AND THAT FORD WOULD NOT AUTHORIZE REPAIR. VEHICLE HAD APPROX. 32000 MILES AT THIS TIME.

WE ARE AWARE OF YOU PREVIOUS RELEASE REGARDING THE FORD SVT BRAKE LINES AND WOULD LIKE MORE INFORMATION REGARDING YOUR INVESTIGATION AND IF IT WAS A THIRD PARTY EVALUATING

WHILE VEHICLE WAS IN PARK WITH THE MOTOR RUNNING VEHICLE WENT INTO REVERSE WITH THE GEAR INDICATOR STILL IN PARK, CAUSING VEHICLE TO RUN INTO THE HOUSE. *AK

THIS WAS RENTAL CAR FROM HERTZ, THAT HAD ONLY 2000 MILES AT TIME OF RENTAL, ON FEB 2, 1997. I COMPLAINED ABOUT THE TIRES TO HERTZ THE FIRST DAY OF RENTAL BECAUSE THE TIRES COULD BARELY DRIVE WHEN THE GROUND WAS WET. I HAD AN ACCIDENT ON MARCH 9, 1997 AND THE POLICE REPORT REFLECTS THAT THE ACCIDENT WAS DUE TO DAMAGED TIRES WHICH WERE FIRESTONES. I WROTE FORD TO REPORT THE TIRES IN 1997 AND 1998 TO EVERY BOARD DIRECTOR WITH A RESPONSE OF TO NOT WRITE THEM AGAIN, STILL HAVE COPIES. I WROTE THE VP OF HERTZ AND WAS TOLD THAT I CHANGE THE TIRES AND ACCUSE ME OF LYING AND IGNORING THE POLICE REPORT. I STILL HAVE OVER $60,000 IN MEDICAL BILLS AND OVER $200, 000 IN LOSS WAGES. MY TWO DAUGHTERS STILL SUFFER FROM BACK PAIN AND ANOTHER WITH HER TONGUE THAT NEEDED 8 STITICHES AND STILL HAS A HOLE IN THE TONGUE. I SUFFER WITH BACK PAIN. NY NO-FAULT ONLY PAID $37,000 TOWARD MEDICINE, DOCTOR BILLS AND LOSS WAGES. I LOSS EVERYTHING AND STILL SUFFERING. FORD TOOK A REPORT AND AFTER GIVING THEM THE VEHICLE ID THEY CONFIRM THAT THE TIRES WERE FIRESTONE, I DID THIS ON 8/23/00. THE POLICE OFFICER TOLD ME AT THE SCENE OF THE ACCIDENT THAT IF MY CHILDREN AND MYSELF HAD NOT BEEN WEARING SEAT BELTS AT THE TIME OF THE ACCIDENT IT WOULD HAD BEEN FATAL. WE HIT A TREE THAT TOTALED THE CAR. I HAVE COLOR PICTURES OF THE TIRES AND OTHER DOCUMENTATION. FORD TOLD ME TO CONTACT FIRESTONE BUT THE PERSON I TALKED TO THERE WAS NOT VERY COOPERATIVE, HIS NAME IS TOM SALOR AT 1.800.465.1904 WHO WAS RUDE AND GAVE ME NO HELP TOLD ME THAT I WOULD NOT BE HELPED BY FIRESTONE. I HAVE ALSO SENT A LETTER TO CONG. BILLY TAUZIN ABOUT THIS AND I AM ASKING YOU TO HELP PUT ME TOUCH WITH THE PERSON WHO CAN HANDLE THIS COMPLAINT AT FIRESTONE OR FORD OR BOTH BECAUSE THEY WERE BOTH NEGLIENT WHEN I REPORTED THIS PROBLEM IN 1997 AND 1998. YOURS TRULY, CHARLENE MARSH( DOT NUMBER: )

ENGINE HEAD GASKETS, TIMING GASKET CAP, AND ENGINE ITSELF ALL FAILED ON A 1997 FORD MUSTANG LX COUPE

TRANSMISSION GRINDS GOING INTO 2ND GEAR AND POPS OUT OF REVERSE ALMOST ALL COBRA OWNERS I HAVE TALKED WITH HAS THESE PROBLEMS WITH THE T-45 TRANSMISSION DEALER CAN'T REPRODUCE THE PROBLEM SO NO FIX IS POSSIBLE

1. SPARK PLUG WIRE CLAMPS NOT STAYING CONNECTED TO SPARK PLUGS CAUSING ARCING AND DAMAGE TO 5 SPARK PLUG WIRES. 2. RUPTURE OF COOLANT CROSSOVER TUBE ON FRONT OF INTAKE MANIFOLD RESULTED IN ALMOST TOTAL LOSS OF COOLANT ON ABOUT A ONE BLOCK LENGTH OF ROAD AT APPROXIMATELY 35MPH. RECALL 97M91 HAD BEEN PREVIOUSLY INVESTIGATED (FEB. 1999) WITH NO DAMAGE FOUND. FAILURE OCCURRED IN DEC. 1999.

BRAKES LOCK UP WHEN RAINING AND/OR ROAD IS WET. DEALERSHIP WHERE SERVICED SAYS "THIS IS NORMAL". *AK

VEHICLE BROKE DOWN FROM ENGINE STALLING. CONSUMER FOUND OUT THROUGH THE DEALER THAT THERE WAS A MANUFACTURER'S RECALL 99B29. BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. DEALER SAID IT WAS THE TIMING GASKET COVER. *AK

TIMING COVER IS ALSO LEAKING AND SAW ON THE INTERNET THAT THAT CAN ALSO CAUSE MAJOR DAMAGE. *AK