2011 FORD MUSTANG Complaints
View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD MUSTANG- ROBERT, LA
FORD RECALLED 202,000 VEHICLES AND HAS A TSB FOR THE BULKHEAD CONNECTION LEAKAGE IN TRANSMISSION, HOWEVER MY YEAR 2011 WAS NOT, HOWEVER I JUST PAID OVER 600 FOR THE REPAIR AND COULD'VE BEEN KILLED HAD ALL THE FLUID LEAKED OUT. I THINK FORD NEEDS TO TAKE RESPONSIBILITY FOR ALL VEHICLES, NOT JUST CHERRY PICK PARTICULAR YEAR MODEL. MINE IS ONLY ONE YEAR OFF AND IT SHOULD BE PART OF THE RECALL OR PERHAPS ANOTHER INFAMOUS "CUSTOMER SATISFACTION PROGRAM" SUCH AS THEY DID WITH THE THROTTLE CONTROL BODY ISSUES. DANGEROUS! CAR DOWNSHIFTED WHILE I WAS DOING 70 ON I-12
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- KATY, TX
VEHICLE STUCK ACCELERATOR AT SLOW AND HIGHER SPEEDS!! IT HAPPENED ONCE WHILE I WAS DRIVING IT AND ONCE WHILE MY DAUGHTER WAS DRIVING. THIS COULD EASILY CAUSE SEVERE ACCIDENT. THROTTLE BODY WAS REPLACED BY DEALER. THIS ACCELERATOR PROBLEM HAPPENED AFTER THE THROTTLE BODY WAS REPLACED. BY THE DEALER. I BROUGHT IT BACK TO THE DEALER AFTER THIS INCIDENT AND THEY CALLED ME AND SAID "THEY CAN FIND NOTHING WRONG". I TOLD THEM TO KEEP THE CAR UNTIL THE FIND THE PROBLEM AS THIS OUT OF CONTROL ACCELERATION IS VERY DANGEROUS. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- CORYDON, KY
CORROSION ISSUES UNDER THE PAINT ON THE HOOD OF MY MUSTANG, 18050 MILE, GARAGE KEPT. FORD HAS HAD SO MANY PROBLEMS WITH CORROSION ISSUES UNDER THE PAINT ON SO MANY VEHICLES. SOMEONE NEEDS TO ADDRESS THIS FOR THE CONSUMER. OUT OF WARRANTY IS THE ONLY ANSWER YOU GET FROM FORD. THE HAVE KNOWN ABOUT THIS SINCE 2004, STILL NO RESULTS FOR THE OWNERS. YOU WOULD BE A [XXX] FOOL TO BUY ONE OF THE NEW F-150'S DUE TO STEEL TO ALUMINUM CONTACT CORROSION. IT IS GOING TO HAPPEN, MARK THESE WORDS. HELP THE CONSUMER PROTECT THEMSELVES FROM FORD, JUST TAKE THE TIME TO REVIEW PEOPLES ISSUES BY SEARCHING "FORD CORROSION ISSUES" ON THE NET! MAKE AMERICA GREAT BY STANDING UP TO THEM FOR THE CONSUMER PLEASE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- CUTLER BAY, FL
"TAKATA RECALL", CAR WAS INVOLVED IN ACCIDENT ON NOVEMBER 3, 2016. CAR WAS BROUGHT IMMEDIATELY TO BODY SHOP FOR REPAIR. ONCE BODY SHOP RECEIVED CAR, THE DRIVER (STEERING WHEEL) AIR BAG WAS ORDERED AT FORD. GEICO, MY INSURANCE COMPANY NOTIFIED ME ON DECEMBER 3, 2016 THAT THEY WILL NO LONGER COVER MY RENTAL CAR EXPENSE SINCE ITS THE FAULT OF THE CAR MANUFACTURER WHY THE AIR BAG IS NOT AVAILABLE. SO IN ORDER TO AVOID LOOSING MY JOB I HAVE TO PAY $26/DAY FOR THE RENTAL CAR. I HAVE HAD TO PAY OVER $500 JUST FOR THE 20 DAYS I HAVE HAD THE RENTAL CAR. I CALLED FORD CUSTOMER SERVICE AND THEY TOLD ME THEY WILL NOT COVER THE COST OF MY RENTAL CAR AND THEY ARE VERY SORRY I AM INCONVENIENCED. THIS IS TOTALLY UNACCEPTABLE, THIS CAR WAS PURCHASED FOR OVER $65,000 IN 2011 AS IT IS A SHELBY COBRA GT500 CONVERTIBLE. IT IS ONE THING IF FORD COULD PROVIDE ME WITH AN ESTIMATED DATE BUT THEY HAVE NOT PROVIDED ME WITH ANY DATE SO FAR. I CANNOT AFFORD WHAT I ALREADY PAID FOR THE RENTAL CAR NOT EVEN THINKING OF HOW MANY MORE DAYS I WILL HAVE TO PAY FOR THE RENTAL UNTIL FORD CAN PROVIDE ME WITH AN AIRBAG. PLEASE HELP ME IN ANY WAY POSSIBLE. THANK YOU!!!!
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- SANTA ROSA, CA
WHEN TURNING STEERING WHEEL DURING PARKING WOULD HEAR A CLUNK SOUND. WHEN VEHICLE WAS AT DEALER FOR TRANSMISSION ISSUE AND RECALL WORK, DEALER ADVISED THAT THE STEERING COLUMN NEEDED TO BE REPLACED.
Source: NHTSA WEB SITE -
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2011 FORD MUSTANG- POTTSTOWN, PA
THE VEHICLES DRIVERS SEAT MOTOR STOPPED WORKING. CANNOT MOVE THE SEAT TO A SAFE DRIVING POSITION. WAS TOLD BY MECHANIC THAT THE TRACK WAS BAD. THE CAR HAS 55,000 MILES ON IT.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- KILLEEN, TX
WHILE DRIVING WITH CRUISE CONTROL SET AT 55 MPH, CAR BEGAN TO DECELERATE, YELLOW "WRENCH" ADVISORY LIGHT ILLUMINATED AND ENGINE APPEARED TO BE RUNNING ROUGH. CAR SLOWED TO A STOP AND I PULLED THE CAR OFF THE ROADWAY. I SWITCHED OFF THE IGNITION AND WAITED APPROXIMATELY 30 SECONDS. I RESTARTED THE CAR. THE ADVISORY LIGHT STAYED OFF AND THE ENGINE RAN NORMALLY THEREAFTER. WHEN THE INCIDENT OCCURRED, THE CAR WAS ON A HIGHWAY CURVING TURN TO THE RIGHT. THE INCIDENT OCCURRED COMING OUT OF THE CURVE.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- POTTSTOWN, PA
WHILE DRIVING ON THE HIGHWAY THE MOTOR SHUTS OFF. I HAVE TO QUICK PULL OFF THE ROAD, RESTART THE CAR. IT WILL DRIVE BUT AGAIN GET UP TO HIGHWAY SPEED, CAR SHUTS OFF. AFTER ABOUT THE 5TH TIME, FINALLY A CODE COMES ON, P2111 (THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. VERY DANGEROUS DRIVING ON THE HIGHWAY.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- AUSTIN, TX
TAKATA RECALL I HAD MY CAR AT THE DEALERSHIP RECENTLY TO DO NECESSARY REPAIRS TO THE DRIVER SIDE AIRBAG, THERE IS STILL AN ACTIVE RECALL FOR THE PASSENGER SIDE AIRBAG THAT THEY ARE STILL WAITING ON PARTS FOR. SO ANYWAY I REAR ENDED A VEHICLE WHILE STUCK IN SLOW MOVING RUSH HOUR TRAFFIC ON I35 N IN AUSTIN TX. THIS HAPPENED AFTER THEY HAD WORKED ON MY DRIVER SIDE AIRBAG. I WAS NOT MOVING FASTER THAN 10MPH AND THE COLLISION IMPACT DID VERY MINIMAL DAMAGE TO MY VEHICLE AND THE OTHER DRIVER'S VEHICLE. SINCE IT WAS BUMPER TO BUMPER RUSH HOUR TRAFFIC ON A MAJOR HIGHWAY WE COULD NOT BE BOTHERED WITH WAITING FOR A POLICE REPORT. LIKE I SAID THE DAMAGE WAS MINIMAL BUT THE ACCIDENT DID CAUSE MY AIRBAG TO DEPLOY, WHICH DID CAUSE MINOR BURN INJURIES ON MY HANDS AND ARMS. THIS IS THE MOST MILD TRAFFIC ACCIDENT I HAVE EXPERIENCED IN MY LIFETIME YET IT IS IS THE FIRST TIME I HAVE ACTUALLY SEEN AN AIRBAG DEPLOY, WHICH IS WHY I BELIEVE THERE MAY HAVE BEEN FLAWS WITH THE REPAIR JOB OR THE AIRBAG HAD MALFUNCTIONED. I HAVE ATTEMPTED NUMEROUS TIMES TO GET THE DEALERSHIP TO ADDRESS THIS ISSUE AND I HAVE NOT HAD ANY LUCK. THEY KEEP SAYING THEY ALREADY FIXED IT AND I AM GOING TO HAVE TO PAY FOR THIS OUT OF POCKET BECAUSE MY INSURANCE ALSO WILL NOT COVER THE COST OF REPLACING MY AIRBAG. SO RIGHT NOW I AM CONTINUING TO DRIVE AROUND WITH A DEPLOYED AIRBAG AND MY INSPECTION IS CURRENTLY PAST DUE. SO I HAVE BEEN TOLD THAT MY VEHICLE NEEDS TO BE INSPECTED TO SEE IF THE AIRBAG RECALL REPAIR WORK THAT WAS DONE WAS FAULTY OR INCOMPLETE AND MOST LIKELY WHAT CAUSED MY AIRBAG TO DEPLOY UNNECESSARILY.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- UPPER MARLBORO, MD
I NOTICED A YEAR AND A HALF AGO THE PAINT ON THE HOOD WAS BUBBLING UP SO I WENT TO 2 DEALERSHIPS AND ASKED WHAT CAN BE DONE. BOTH SAID NOTHING. IT HAS TO RUST BEFORE SOMETHING CAN BE DONE. NOW, HALF OF THE FRONT OF THE HOOD'S PAINT HAS BUBBLED UP AND PEELED OFF. THIS CHEAP PAINT ISSUE SHOULD BE A RECALL FOR FORD.
Source: NHTSA WEB SITE