2014 FORD MUSTANG Complaints

I'VE HAD SEVERAL RECALL MAILINGS TO TELL ME THAT AN AIRBAG IS AVAILABLE TO REPLACE, ITS DANGEROUS TO DRIVE THE CAR, AND WHEN I CALL THE DEALER, HE SAYS THEY HAVE NO PARTS AND THEY DON'T KNOW WHY I KEEP GETTING THE NOTICE TO TAKE IT IN THAT PARTS ARE AVAILABLE.

TAKATA RECALL - ACCORDING TO THE NHTSA.GOV WEBSITE, "IN THE SUBJECT VEHICLES, CONTINUED EXPOSURE TO HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE DRIVER AIRBAG INFLATOR HOUSING TO RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONT AIRBAGS ARE DESIGNED TO DEPLOY." ... SINCE THIS RECALL WAS ISSUED ON 05/27/2015 AND THE REMEDY IS NOT YET AVAILABLE, THIS PROBLEM HAS NOT BEEN ADDRESSED IN A TIMELY MANNER (2 YEARS NEXT MONTH)! MY WIFE AND I ARE EXTREMELY CONCERNED ABOUT THE SAFETY OF OUR SON DRIVING THIS VEHICLE (AGE 18). THIS IS ESPECIALLY TRUE BECAUSE WE LIVE IN THE HOUSTON AREA AND THERE IS A HIGH LEVEL OF HUMIDITY HERE IN THIS ENVIRONMENT. I WANT FORD TO ADDRESS THIS ISSUE ASAP!

TAKATA RECALL: I JUST PURCHASED THIS MUSTANG FROM A MOSES DEALERSHIP IN TOWN, THEY DID NOT MAKE ME AWARE OF THE RECALL. WHEN I CALLED ANOTHER DEALERSHIP'S SERVICE DEPT FOR ASSISTANCE, THEY STATED THAT FORD WILL NOT LET THEM ORDER THE REPLACEMENT PART, THAT FORD ONLY SENDS A LIMITED NUMBER OF THE PART TO DEALERS AND WILL NOT TELL THEM HOW MANY THEY WILL RECEIVE OR WHEN THEY WILL RECEIVE THEM. THEY ADDED ME TO THEIR WAITING LIST. THIS RECALL COULD CAUSE SERIOUS INJURY OR DEATH AND I'M JUST SUPPOSE TO DRIVE MY CAR LIKE THERE'S NOTHING TO WORRY ABOUT? PLEASE ADVISE ON HOW I SHOULD PROCEED. THE RECALL WAS ISSUED IN 2015, ONE WOULD THINK A DEALERSHIP WOULD BE MADE TO REPLACE THAT PART BEFORE SELLING THE VEHICLE TO SOMEONE.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V1319000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I WAS ORIGINALLY NOTIFIED OF THE RECALL BY LETTER FROM FORD CUSTOMER SERVICE DIVISION IN JULY OF 2015. IN MAY OF 2016 I RECEIVED ANOTHER LETTER FROM THEM INFORMING ME THAT THE REQUIRED AIRBAG MODULES WOULD BE AVAILABLE IN THE 4TH QUARTER OF 2016. SINCE THEN I HAVE INQUIRED AT THE DEALERSHIP, 5 STAR FORD IN NORTH RICHLAND HILLS, TX, ON MULTIPLE OCCASIONS AND WAS TOLD EACH TIME THAT THEY HAD NOT RECEIVED THE REQUIRED PARTS AND KNEW NOTHING FURTHER REGARDING THE MATTER. SINCE I RESIDE IN A HOT AND HUMID AREA WHICH IS SAID TO BE THE WORST ENVIRONMENT FOR POTENTIAL AIRBAG MODULE FAILURES, IT WOULD SEEM LOGICAL THAT MY AREA SHOULD BE ACCORDED A HIGH PRIORITY FOR THESE REPLACEMENT PARTS. FURTHER, OUR AREA'S TRAFFIC RANKS IT AMONG THE TOP 20 IN THE NATION FOR CONGESTION, MAKING COLLISIONS MORE LIKELY THAN IN LESS CONGESTED AREAS. ANY REASONABLE PERSON WOULD CONCLUDE THAT THOSE FACTORS SHOULD PLACE OUR AREA NEAR THE TOP IN PRIORITY FOR RECEIVING THE NEEDED PARTS. SINCE MY VEHICLE HAS NOT YET BEEN REPAIRED, APPARENTLY THOSE PARTS WENT ELSEWHERE.I AM UPSET THAT FORD HAS NOT MET THE TIMETABLE THAT THEY GAVE ME IN THEIR LETTER OF MAY 2016. BEYOND THAT, THE ABSOLUTE LACK OF ANY MEANINGFUL FURTHER COMMUNICATION FORM FORD OR THE DEALERSHIP IS A SERIOUS CONCERN. IF THE PARTS ARE AVAILABLE, WHY HAS MY VEHICLE NOT BEEN REPAIRED? WHY IS IT THAT NEITHER FORD NOR THE DEALERSHIP WILL PROVIDE ANY ADDITIONAL INFORMATION REGARDING THIS SERIOUS SAFETY RISK? AS A DRIVER WHOSE VEHICLE CONSTITUTES A RISK TO MY SAFETY EVERY TIME I DRIVE IT, I AM WORRIED. FORD SHOULD HAVE HONORED THEIR WRITTEN COMMITMENT TO REPAIR MY VEHICLE IN THE 4TH QUARTER OF 2016, OR FAILING THAT, AT LEAST HAVE LET ME KNOW WHEN I CAN EXPECT TO HAVE MY VEHICE MADE SAFE TO DRIVE.

I WAS GOING TO WORK AROUND 15:45 WHEN I HAD TO ACCELARATE ON A MOUNTAIN WHILE I WAS ON THE FIFTH GEAR. I GAVE ENOUGH GAZ BUT THE ENGINE DID NOT WANT TO RESPOND. AFTER ARRIVING AT THE TOP OF THE MOUNTAIN, NOT BEING ABLE TO ACCELERATE ON THE 5TH GEAR, I DOWNSHIFTED TO THE 4TH GEAR. SAME RESULT THE ENGINE DID NOT RESPOND. THE ENGINE THEN STALLED, BATTERY LIGHT CAME UP, OIL AND ENGINE LIGHT CAME UP AFTER. THE ROAD WAS TURNING RADICALLY SO I TOLD MYSELF I WILL TRY TO STOP AFTER THE CURVE SO I WONT BE DANGEROUS TO OTHER CARS IN THE CURVE. PROBLEM IS, STEERING BOX FAILED TO FONCTION AND I ALMOST CRASHED IN A LIGHT POST. EVEN WITH MY TWO HANDS FORCING ON THE STEERING WHEEL IT WAS VERY DIFFICULT TO TURN. I CALLED FORD ROAD ASSISTANCE FOR A TOWING. IT TOOK AROUND 40 MINUTES FOR IT TO ARRIVE. FOR A 12TH FEBRUARY IN QUBEC, IT IS LONG AND COLD TO WAIT IN A CAR 40 MINUTES WITH NO HEATING. TWO DAYS LATER FORD CALLED ME TO TELL ME OIL SMELLED GAZ AND SPARKED PLUGS WERE FINISHED, FOR THEN TELLING ME THE ENGINE IS DONE DUE TO A PISTON. BECAUSE OF A MODIFICATION ON THE ENGINE (A SUPERCHARGE) I AM AWARE THE WARRANTY WILL PROBABLY NOT COVER THE ENGINE, BUT THIS SEEMS TO NOT EXPLAIN WHY THE STEERING BOX FAILED IN WHICH I ALMOST DID AN ACCIDENT.

I HAVE BEEN UNABLE TO DRIVE MY VEHICLE SINCE I DISCOVERED THE RECALL IN AUGUST OF 2015 AT FORDS RECOMMENDATION. I HAVE SUFFERED EXTREME FINANCIAL LOSS. I ASKED FORD TO ASSIST WITH A TRADE IN ONLY FOR THEM TO CHARGE NEGATIVE EQUITY AND TRY AND CAPITALIZE ON THE SITUATION. THEY HAVE MADE PROMISES WHICH HAVE COME AND GONE, THE LATEST PROMISED REPAIR BY 4TH QUARTER OF 2016. PLEASE HELP ME RECOVER COMPENSATION FOR MY LOSS OR MAKE THEM REPLACE MY AIRBAGS. I DON'T KNOW WHERE ELSE TO GO FOR HELP.

TAKATA REALL I PURCHASED THIS CAR AS A USED VEHICLE IN DEC. 2014. SHORTLY AFTER THIS I FOUND THAT THE VEHICLE HAD BEEN RECALLED. I RECEIVED THE NOTICE IN MAY 2015. THE CAR HAS NOT BEEN REPAIRED YET BECAUSE THE PART IS NOT AVAILABLE. ABOUT A WEEK AGO I RECEIVED A NOTICE FROM FORD TO SCHEDULE THE REPAIR. I MADE AN APPOINTMENT FOR TODAY AND TOOK THE VEHICLE IN. I WAS TOLD THAT THE PART IS NOT AVAILABLE. I CALLED FORD AND WAS TOLD THAT THE NOTICE WAS SENT BY MISTAKE, AND THAT MY CAR WILL HAVE TO WAIT FOR THE REPAIR. THIS IS VERY FRUSTRATING AND I THINK FORD NEEDS TO COMPENSATE THE OWNERS FOR THE DIMINISHED VALUE OF THE CAR DURING THE TIME THAT IT HAS THIS DANGEROUS AIRBAG STILL IN THE CAR FOR ALMOST TWO YEARS. VOLKSWAGEN HAD TO BUY BACK CARS THAT JUST POLLUTED THE AIR A LITTLE. FORD CAN GET AWAY WITH CARS THAT CAN KILL THE OWNERS AND HAVE DONE JUST THAT. I AM INCLUDING A SCAN OF THE NOTICE THAT FORD SENT ME. CANNOT SELL THE CAR AT LEAST NOT FOR VERY MUCH AND REALLY SHOULD NOT DRIVE IT. AT LEAST HONDA MOTOR CORPORATION OFFERS LOANER CARS FOR THEIR TAKATA AIRBAG PROBLEM CARS. FORD HAS ABSOLUTELY REFUSED TO OFFER LOANERS FOR THEIR DANGEROUS VEHICLES. I AM JUST LUCKY SO FAR THAT I HAVE NOT BEEN IN ACCIDENT THAT WILL DEPLOY THE DANGEROUS SUPPLEMENTAL RESTRAINT SYSTEM USING THE TAKATA AIRBAG WITH DEFECTIVE INFLATOR. I ALSO WORRY THAT THE OTHER AIRBAGS IN THIS CAR WILL HAVE THE SAME PROBLEM.