2013 FORD MUSTANG Complaints

THE STEREO PANEL GLASS IS DEFECTIVE BECAUSE IT CAN NOT HOLD UP TO SIMPLE CLEANING SOLUTIONS I.E. WINDEX TYPE GLASS CLEANERS.

"TAKATA RECALL"...I RECEIVED AN OFFICIAL NOTICE OF A RECALL FROM FORD DATED 5/27/15 CONCERNING THE RECALL AND THE NEED TO REPAIR THE DRIVER SIDE AIRBAG ON MY 2013 FORD MUSTANG. I CALLED MY LOCAL FORD DEALERSHIP TO SET UP THE APPOINTMENT TO CORRECT THE AIRBAG DEFECT ON MY CAR AS DESCRIBED IN THE RECALL NOTICED I RECEIVED IN THE MAIL APPROXIMATELY 1 WEEK FROM THE DATE ON THE RECALL NOTICE. I WAS INFORMED THAT THERE WERE NO PARTS AVAILABLE TO FIX MY CAR AND THAT I MUST WAIT FOR THE PART TO ARRIVE. I'VE HAVE SINCE CALLED MY LOCAL DEALERSHIP SEVERAL TIMES SINCE THEN TO INQUIRE ABOUT THE STATUS OF THE PART NEEDED TO REPAIR THE AIRBAG DEFECT ON MY CAR ONLY TO BE TOLD EACH TIME THAT NO PART IS AVAILABLE TO FIX MY CAR. SINCE I HAVE NO OTHER SOURCE OF TRANSPORTATION, I'M FORCED TO DRIVE THIS POTENTIALLY UNSAFE CAR WITH A DEFECT IN THE DRIVERS SIDE AIRBAG THAT IF AN ACCIDENT SHOULD OCCUR AND THIS AIRBAG IS DEPLOYED, I, THE OCCUPANTS OF MY CAR, AND/OR BOTH MAY BE KILLED BY FLYING METAL SHRAPNEL FROM THE FAULTY DRIVER SIDE AIRBAG INFLATOR! AFTER WAITING THE FIRST 6-8 MONTHS, I REACHED OUT TO FORD CUSTOMER SERVICE MANAGEMENT TO SEE IF THEY WOULD BUY BACK MY FAULTY AND DANGEROUS VEHICLE SINCE NO PARTS WERE AVAILABLE TO FIX MY CAR'S FAULTY AIRBAG. OF COURSE THEY DECLINED. IT IS NOW 10/9/16 AS OF THE WRITING OF THIS COMPLAINT AND STILL NO REPAIRS HAVE BEEN MADE TO MY CAR AND NO ATTEMPT TO INFORM ME OF THE STATUS OF THE PARTS NECESSARY FOR THE REPAIR OF MY CAR HAVE BEEN MADE BY FORD. ANY HELP YOUR DEPARTMENT MAY AFFORD IN RESOLVING THIS OPEN RECALL WOULD BE GREATLY APPRECIATED!

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/10/17*LJ UPDATED 01/26/17.*JB

ELECTRONIC THROTTLE BODY FAILURE CAUSED CAR TO GO INTO "LIMP HOME MODE" (5 MPH) WHILE DRIVING FORWARD AT NORMAL SPEED OF 45 MPH IN TRAFFIC ON A CITY STREET.

TAKATA AIRBAG I HEARD IN THE NEWS A FEW DAYS AGO THAT IF YOU HAD A CAR WITH TACATA AIRBAGS YOU COULD CALL THE DEALER AND THEY WOULD PUT YOU IN A LOANER CAR. I CALLED GALLOWAY FORD WHRE I BOUUGHT THE CAR SPOKE TO HYDEE AND SHE TOLD ME TO CALL CUSTOMERS RELATIONS , I DID I SPOKE TO MCKAPAE, SHE TOLD ME THAT THEY DID NOT HAVE A REPLACEMENT AND THAT THEY COULD NOT GIVE ME A LOANER BECAUSE OF THE CAR YEAR

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/20/16*LJ UPDATED 12/27/16.*JB

AIRBAG RECALL IS ISSUED ON MAY 27, 2015. I BOUGHT MY CAR FROM TORKIN GRESHAM DEALERSHIP ON 5TH OF AUGUST. THE RECALL SAYS: SAFETY RISK: AN INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING AND POTENTIALLY SERIOUSLY INJURING VEHICLE OCCUPANTS. REMEDY: DEALERS WILL REPLACE THE DRIVER AIRBAG INFLATOR WITH A NEW ONE, FREE OF CHARGE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE DEALERSHIP TOLD ME THAT I CAN EASLY GO TO A FORD SERVICE AND REPLACE THE AIRBAG FOR MY SAFETY, THEY ACCEPTED THAT THEY DID NOT TRY TO COMPLETE THE RECALL BEFORE PUTTING THE CAR ON THE MARKET. AFTER I BOUGHT THE CAR, I CALLED A FORD SERVICE, AND THEY TOLD ME THAT THE REMEDY IS NOT READY, THE REPLACEMENT PARTS ARE NOT PROVIDED BY FORD YET. DID I BUY AN UNSAFE CAR? IS IT DEALERSHIP'S OR FORD'S FAULT? I WANT TO REPLACE THE DANGEROUS PARTS AS SOON AS POSSIBLE

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. WE BOUGHT OUR 2013 MUSTANG FROM MITCHEL SELIG FORD IN WINDSOR CT ON DEC. 3, 2015 WITH THE RECALL ON THE AIR BAGS OUTSTANDING AND WE ARE STILL WAITING FOR THEM TO BE FIXED AND ONLY PUT ABOUT 250 MILES ON THE CAR BECAUSE OF THE DANGER OF FAULTY AIRBAGS, AND HERE IT IS ALMOST OCT. 2016.

TAKATA RECALL. I AM TRYING TO SELL THIS VEHICLE TO PURCHASE A NEW VEHICLE. THE TRADE IN VALUE IS DIMINISHED AND THE LOAN VALUE IS TOO LOW FOR PROSPECTIVE BUYERS TO PURCHASE MY VEHICLE. FORD IS UNABLE TO REMEDY THE RECALL ISSUE IN A TIMELY MANNER.