2011 FORD MUSTANG Complaints

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/14/16*LJ

RECEIVED A RECALL NOTICE IN JULY 2015 FOR THE AIR BAGS IN MY 2011 FORD MUSTANG. I CALLED THE DEALER A FEW DAYS AFTER RECEIVING THE LETTER TO SEE WHEN I SHOULD BRING IN THE CAR FOR REPAIR. I WAS TOLD THEY WOULD CALL ME WHEN TO BRING IN THE CAR. WAITED 3 MONTHS AND CALLED AGAIN, I WAS TOLD TO WAIT FOR THEIR CALL, "SO DON'T BOTHER US AGAIN". I WAITED AGAIN AND THEN CALLED FORD, THEY SENT ME BACK TO THE DEALER. CALLED THE DEALER AGAIN AND WAS TOLD TO STOP BOTHERING THEM, THEY WILL CALL ME IF OR WHEN THEY FEEL LIKE IT. FORD CO. AND THEIR DEALER DON'T CARE IF I GET A FACE OF METAL PIECES BUT I DO. ISN'T THERE SOME WAY TO HOLD THEM RESPONSIBLE FOR SELLING ME AN UNSAFE CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA INFLATORS; I WAS ADVISED BY FORD IN WRITING ON JULY 2015 AND IT STATED I WOULD BE ADVISED WHEN TO TAKE IT TO A DEALER TO HAVE IT REPLACED. NOTHING SINCE THEN. I AM CONCERNED ABOUT MY SAFELY. HOW LONG DO THEY HAVE?

TAKATA RECALL ALMOST 12 MONTHS HAVE ELAPSED SINCE I BECAME AWARE OF THE RECALL FOR MY CAR THROUGH NATIONAL NEWS MEDIA.. I HAVE NEVER BEEN CONTACTED BY FORD MOTOR COMPANY EVEN THOUGH I BOUGHT THE CAR NEW. I HAVE ASKED MY PREFERRED FORD DEALER WHEN THEY WILL IMPLEMENT THIS RECALL. THE LAST OCCASION WAS RECENTLY WHEN I HAD MY CAR SERVICED ON 4/6/2016 AND I WAS ADVISED THAT THERE ARE NO REPLACEMENT PARTS AVAILABLE SO FAR BUT IT IS EXPECTED TO IMPLEMENT THE RECALL "LATER THIS YEAR". THIS SITUATION PUTS MY FAMILY AND MY PASSENGERS AT RISK OF INJURY OR WORSE AND FORD MOTOR COMPANY HAVE NOT RESOLVED THIS IN ALMOST 12 MONTHS. THIS IS IRRESPONSIBLE IN THE EXTREME AND SHOULD NOT BE ALLOWED TO CONTINUE. OWNERS SHOULD NOW BE GIVEN A SAFE, REPLACEMENT VEHICLE UNTIL THE RECALL IS CARRIED OUT. MY LOCAL TV NEWS CHANNEL (CHANNEL 13 LAS VEGAS) LAST NIGHT AGAIN RECOMMENDED VEHICLE OWNERS TO CHECK OUT POSSIBLE RECALLS AND ACCORDINGLY I HAVE RESEARCHED THE INTERNET TO CHECK IF THERE IS ANY FURTHER PROGRESS ON MY FORD. THERE IS NOTHING NEW AND SO I FEEL FULLY JUSTIFIED IN LODGING THIS COMPLAINT WITH YOURSELVES. AS AT TODAY'S DATE. ( LAST NOVEMBER I CONTEMPLATED REPLACING MY CAR WITH A CHEVROLET. CAMARO. THE GM DEALER SAID THAT HE WAS HESITANT TO TAKE A FORD MUSTANG IN PART EXCHANGE BECAUSE OF THE RISK OF AIR BAG FAILURE AND THE FACT THAT CHECKS WERE NOT BEING DONE. HE POINTED OUT THAT AS A RESULT OTHER DEALERS WERE FACTORING IN THIS SITUATION AND IN CONSEQUENCE PART-EXCHANGE VALUES WERE NOW LOWERED.).

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/14/16*LJ UPDATED 06/15/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING MY 2011 V6 MUSTANG THE CAR WILL COMPLETELY LOOSE POWER. THIS HAS HAPPENED ON THE HIGHWAY AND ON SIDE STREETS. THERE IS NO WARNING. THE WRENCH LIGHT COMES ON AND THE CAR IS FORCED TO IDLE. NO RESPONSE AT ALL TO THROTTLE INPUT. ERROR CODE READ IS P2111 WHICH INDICATES "THROTTLE ACTUATOR "A" CONTROL SYSTEM - STUCK OPEN". IT IS MY UNDERSTANDING THAT THE THROTTLE BODY IN THIS VEHICLE IS THE SAME AS USED IN OTHER FORD VEHICLES. A RECALL HAS BEEN ISSUED FOR THOSE OTHER VEHICLES BUT EVERYONE SUFFERING FROM THIS ON THE V6 MUSTANG IS ON THEIR OWN. THIS CAN BE VERY DANGEROUS FOR PEOPLE ACCELERATING TO MERGE AND VERY DANGEROUS ON THE HIGHWAY TO STOP IN THE MIDDLE OF THE ROAD OR HAVE TO LIMP TO THE SHOULDER THROUGH TRAFFIC AT IDLE. I HAVE ALREADY PAID $300 FOR A FULL THROTTLE BODY SERVICE AND THE SAME THING IS STILL HAPPENING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.