2012 FORD MUSTANG Complaints
View complaints related to 2012 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2012 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 FORD MUSTANG- ROSEVILLE, CA
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND THE MAINTENANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD MUSTANG- NEW PORT RICHEY, FL
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 70 MPH IN THE LEFT LANE, THE VEHICLE SHIFTED INTO FIRST GEAR AND SEIZED THE REAR TIRES WHILE ON AN INCLINE. THE CONTACT CRASHED INTO A GUARD RAIL ON THE DRIVER SIDE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED THAT ACCUSED THE CONTACT OF CARELESS DRIVING. THE CONTACT SUSTAINED BRUISING ON THE LEFT SIDE OF THE RIBS, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,150. UPDATED 10/28/16*LJ THE OUTPUT SPEED SENSOR IN THE TRANSMISSION FROM 70 MPH IN 6TH GEAR TO FIRST AND PUSHED THE CONSUMER DOWN AN INCLINE INTO A GUARD RAIL. THE CONSUMER ATTACHED THE RECALL LETTER TO HIS COMPLAINT, REGARDING AN ISSUE WITH THE OUTPUT SPEED SENSOR. UPDATED 11/0/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD MUSTANG- BOYNTON BEACH, FL
YOU SHOULD KNOW THAT THE 2012 MUSTANG HAS A DEFECTIVE PART CALLED A THROTTLE BODY SENSOR. FORD IS AWARE IT IS DEFECTIVE BECAUSE THEY WERE REPLACING THIS PART FREE OF CHARGE PRIOR TO JANUARY 2015. CURRENTLY IT IS NOT UNDER A SAFETY RECALL BUT IT MOST CERTAINLY SHOULD BE. WHEN YOU DRIVE A CAR WITH THIS DEFECT YOUR CAN AN ACCELERATE, OR DECELERATE, AT ITS OWN WILL. IT DOES NOT RESPOND TO THE COMMANDS THE DRIVER GIVES. IT JUST SUDDENLY SLOWS OR SPEEDS UP AS IT LIKES. IF YOU HAVE NOT EXPERIENCED THIS IT MAY BE HARD TO UNDERSTAND HOW UNSAFE THIS CAN BE. IT IS NOT NAN EXPERIENCE I RECOMMEND TO ANYONE. FORD DOES NOT CONSIDER THIS A PROBLEM, BUT I DO NOT FEEL SAFE IN MY CAR AS A RESULT. TRY TOOLING ALONG I-95 AT 65 MILES PER HOUR AND HAVING YOUR CAR SUDDENLY SLOW AND SHUDDER ALMOST TO A STOP...FUN TIMES. THIS DEFECT CREATES AN UNSAFE DRIVING CONDITION THAT 100% UNACCEPTABLE AND YOU REALLY SHOULD DO SOMETHING ABOUT IT BEFORE SOMEONE, (LIKE ME) GETS KILLED. I AM SURE SOMEONE HAS ALREADY HAD ACCIDENTS BECAUSE OF THIS ISSUE.
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- POWAY, CA
2012 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO LACK OF COMMUNICATE/SCHEDULE APPOINTMENT THROUGH DEALERSHIP FOR DRIVER AIRBAG INFLATOR RECALL NOTICE REPAIRS. *SMD
Source: CONSUMER LETTER -
2012 FORD MUSTANG- NORTH LITTLE ROCK, AR
TAKATA RECALL: RECEIVED A RECALL LETTER FROM FORD MOTOR COMPANY JULY 2015 AND ANOTHER JULY 2016. CONTACTED LOCAL FORD DEALER CONCERNING RECALL 2 MONTHS AGO TO HAVE AIRBAG INFLATOR REPLACED. AS OF THIS DATE (9/2/2016) HAVE RECEIVED NO WORD REGARDING PART'S ARRIVAL (DEALERSHIP ASSURED ME THEY WOULD CALL WHEN PART ARRIVED). PLEASE NOTE THAT IT HAS BEEN OVER 1 YEAR SINCE RECEIVING 1ST RECALL LETTER AND NEARLY 8 WEEKS AND PENDING THAT PART STILL HAS NOT COME IN.
Source: NHTSA WEB SITE -
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2012 FORD MUSTANG- HAGERGERSTOWN, MD
THE FAN BLOWER MOTOR 2P CONNECTOR IS DAMAGE. MECHANIC INDICATE SIGNS OF MELTING AND BURNING ON THE MAIN HARSHNESS WHICH RELAYS THE FAN, AND AC COMPRESSOR. ALSO INTENSE CHIPPING OF PAINT ON LEFT FRONT QUARTER PANEL.
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- MEMPHIS, TN
I GOT A LETTER ON AN IMPORTANT SAFETY RECALL, THIS WAS IN JULY I CAME DOWN AN SPOKE WITH MICHAEL AT THE FORD COMPANY ON SAGE RD. IN MEMPHIS TN. I HAVE BEEN WAITING FOR HIM TO CAL ME BACK ONCE HE ORDER THE PART #15S21/ NHTSA RECALL 15V-319, IT"S BEEN A MONTH NOW
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- WOONSOCKET, RI
PAINT IS BUBBLING UNDER HOOD CAUSED BY CORROSION OF THE ALUMINUM. FORD IS AWARE BUT WILL NOT REPAIR UNDER THE 60 MONTH UNLIMITED CORROSION WARRANTY.
Source: NHTSA WEB SITE -
2012 FORD MUSTANG- FORT LAUDERDALE, FL
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO GET THE VEHICLE TO RESTART, BUT IT STALLED MORE THAN THREE TIMES AFTERWARDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD MUSTANG- MELBOURNE, FL
ON AUGUST 1, 2016, AT APPROXIMATELY 7:30 P.M., I WAS DRIVING SOUTH ON U.S, HIGHWAY 1 (Y,S, HIGHWAY 2 IS A 3-LANE ROAD). SUDDENLY, MY VEHICLE LOST THE POSER TO ACCELERATE. I WAS PANICKED, AS THERE WAS TRAFFIC BEHIND ME AND TO MY LEFT SIDE. I COULD DO NOTHING TO STOP THE LOSS OF ACCELERATION. FORTUNATELY, MY FRIEND AS FOLLOWING ME AND WAS IMMEDIATELY AWARE THAT I WAS HAVING A PROBLEM. MY FRIEND IMMEDIATELY PUT ON HIS EMERGENCY FLASHERS; AS I SLOWED, I WAS ABLE TO PULL OFF TO THE SIDE AND COAST INTO A FILLING STATION. AT THIS TIME, I NOTICED TWO THINGS; THE CAR RAN ROUGHLY AT A VERY SLOW SPEED AND A WRENCH SYMBOL APPEARED ON THE DASH. I WAS ABLE TO PULL TO A SAFE LOCATION ON THE FILLING STATION LOT. MY FRIEND SEARCHED FOR THE SYMBOL IN THE OWNER'S MANUAL WHICH INDICATED THERE WAS A THROTTLE CONTROL PROBLEM AND I SHOULD CONTACT MY DEALER IMMEDIATELY. AT THIS TIME, I CALLED AAA AND WAS ADVISED THAT A TOW TRUCK WOULD BE THERE IN APPROXIMATELY AN HOUR AND A HALF. WHEN THE TOW TRUCK ARRIVED, I COMPLETED THE PAPERWORK AND THE CAR WAS TAKE TO PARADISE FORD WHERE I PURCHASED IT IN 2012. THE FOLLOWING MORNING, FORD CALLED ME AND DIAGNOSED IT AS A DEFECTIVE THROTTLE BODY ASSEMBLY AND REPLACED IT. SOME RESEARCH INDICATED THAT A TSB HAD BEEN ISSUED TO FORD DEALERS ABOUT THE MALFUNCTION OF THIS ITEM. BECAUSE IN MY CASE, THIS WAS AN OBVIOUS SAFETY ISSUE, I FEEL FORD SHOULD HAVE NOTIFIED ME AND GIVEN ME THE OPPORTUNITY TO HAVE IT REPLACED UNDER WARRANTY. AS A RESULT OF THIS, I WAS CHARGED $621 FOR THE REPAIR. TO REITERATE, THE MAIN ISSUE HERE IS THAT IN AN UNSAFE SITUATION DUE TO, WHAT I PERCEIVE, AS THE FORD DEALER'S NEGLIGENCE.
Source: NHTSA WEB SITE