2013 FORD MUSTANG Complaints
View complaints related to 2013 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2013 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD MUSTANG- MOUNTAIN CENTER, CA
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE ACCELERATING, THE VEHICLE WAS AT FULL THROTTLE EVEN WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE CONTACT STATED THAT THE THROTTLE WAS STUCK AT FULL THROTTLE AND WOULD EVENTUALLY DECREASE AFTER A FEW SECONDS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE. UPDATED 12/13/16*LJ UPDATED 1219/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD MUSTANG- MAUMEE, OH
RECEIVED NOTICE OF RECALL FROM FORD OVER A YEAR AGO (JULY 2015) - ADVISED NOT TO DRIVE VEHICLE UNTIL DRIVER SIDE AIR BAG IS REPLACED. TOLD RECENTLY THAT PARTS ARE NOT AVAILABLE. THIS IS RIDICULOUS - HOW DO THEY EXPECT ME NOT TO DRIVE A NEW CAR THAT I BOUGHT FOR OVER A YEAR?
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- PALM BAY, FL
TAKATA RECALL I WAS SENT A NOTICE OF RECALL IN JULY 2015 A SECOND ONE IN MAY 2016 AND STILL THEY DO NOT HAVE THE PARTS TO FIX THE AIRBAG IS THERE ANYTHING YOU CAN DO FOR ME IN THIS CASE. I WENT TO SELL THE CAR BACK TO PALM BAY FORD AN THEY WOULD NOT BY IT BACK BECAUSE OF THE AIRBAG RECALL 9/10/2016.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- NEUFAHRN, AE
"TAKATA RECALL" - I AM THE PROUD OWNER OF MY FORD MUSTANG. I BOUGHT IT 2ND HAND OVER A YEAR AGO FORM A CAR DEALER IN BAVARIA, GERMANY. IT WAS PRE-OWNED BY AN US SERVICEMAN. I WOULD LIKE TO KNOW IF FORD WILL HONOUR THIS RECALL FOR ME, HERE IN GERMANY. I AM NOT AN AMERICAN (I'M SCOTTISH) AND I AM NOT IN THE ARMED FORCES. HOWEVER, IN ORDER THAT I CAN CONTACT YOU, I HAVE HAD TO SELECT ARMED FORCES EUROPE AS MY COUNTRY AND ALSO USE YOUR US PHONE NUMBER. MY CONTACT PHONE NUMBER IS 004917645701615. MANY THANKS.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- BUFORD, GA
APPROXIMATELY 150 MILES INTO A TRIP WHILE TRAVELING ON INTERSTATE IN 6TH GEAR AT 80 MPH I HAD TO SLOW FOR BREAK LIGHTS AHEAD. TRIED TO DOWNSHIFT INTO 5TH AND IMMEDIATELY THE TACH RED LINED AND THE TRANSMISSION WOULD NOT ENGAGE. TRIED TO GO BACK TO 6TH AND SAME ISSUE. USED THE FOOT BRAKE TO SLOW TO A STOP AND WAS ABLE TO DRIVE IN 1ST THROUGH 4TH GEAR OR REVERSE. DROVE TO NEAREST FORD DEALERSHIP IN 4TH GEAR FOR REPAIR. THE EXTERNAL DIAGNOSIS WAS FINE SO THE TECH WENT TO REMOVE THE TRANSMISSION. HE NOTICED THE VENT CAP MISSING OFF THE TRANSMISSION AND ONLY 1 QT OF FLUID LEFT. THERE WAS A BURNT SMELL AND METAL SHAVINGS IN THE ASSEMBLY. THE TRANSMISSION WAS REPLACED DUE TO CATASTROPHIC FAILURE. JUST 3 DAYS PRIOR TO THIS THE CAR HAD BEEN SERVICED AND THE TRANSMISSION, CAP, FLUID ALL CHECKED OUT WELL. THE TECH AT THE DEALERSHIP EXPLAINED THE PRESSURE INSIDE THE TRANSMISSION COULD CAUSE A MAJOR BURN-OFF OF THE FLUID IF THE CAP CAME OFF AS IT APPEARED. SO A SLOW LEAK WAS NOT THE CASE HERE. THE REMOVAL OF THE VENT CAP WAS THE ROOT CAUSE.
Source: NHTSA WEB SITE -
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2013 FORD MUSTANG- FARMINGVILLE, NY
TAKATA RECALL I HAVE PUT IN NUMEROUS CALLS TO FORD TO FIND OUT HOW MUCH LONGER I HAVE TO WAIT FOR THE AIRBAG TO BE REPLACE. FIRST THEY SAID BY JULY 2016. NOW THEY DON'T KNOW BECAUSE THERE JUST TO MANY TO REPLACE. SO AFTER WAITING OVER A YEAR FOR THIS AIRBAG, I DECIDED TO TRADE THE CAR IN FOR SOMETHING ELSE. WAS NOTIFIED THAT I CAN NOT MAKE A TRADE WITHOUT REPLACING THE AIRBAG. I CALL FORD AGAIN. THEY STATE THEY CANT REPLACE THE AIRBAG, THEY CANT GIVE ME A REPLACEMENT CAR AND THEY CANT TAKE BACK THE CAR.. SO AS A CONSUMER IM STUCK WITH A DANGEROUS VEHICLE WITH NO HELP FROM FORD. IM FRUSTRATED AND EXHAUSTED. PLEASE HELP ME IN RESOLVING THIS ISSUE. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- WHITTIER, CA
TAKATA RECALL> I WAS INVOLVED IN A CAR ACCIDENT ON JULY 4, 2016. A PERSON TOOK A STOP SIGN AS I WAS GOING 40MPH ON A STRAIGHTAWAY STREET. AIRBAGS DEPLOYED AND FRONT DRIVER SIDE WAS SMASHED IN. OUR VEHICLE WENT IN FOR REPAIR AND IT IS NOW READY TO GO, BUT IT'S MISSING THE AIRBAGS. OBVIOUSLY THE AUTO COLLISION CENTER CANNOT RELEASE THE VEHICLE WITHOUT THE AIRBAGS. NOW THEY'VE INFORMED US THAT THERE IS A RECALL AND THERE IS NO ETA ON THE PRODUCTION. WE HAVE CONTACTED FORD AND MAY OTHER SUBSIDIARIES AND NO ONE IS ABLE TO GIVE US A DATE, NOT EVEN AN ESTIMATE OF WHEN OUR VEHICLE WILL BE READY. THIS IS SUCH AN INCONVENIENCE. WE HAVE TO GET AROUND IN ONE CAR AND IT IS EXTREMELY DIFFICULT FOR US. NEITHER OUR INSURANCE COMPANY, THE PERSON AT FAULTS INSURANCE COMPANY, THE BODY SHOP OR FORD CAN GET US IN A RENTAL. THIS IS RIDICULOUS. I AM REACHING OUT TO YOU TODAY FOR HELP. WE NEED TO KNOW WHEN OUR VEHICLE WILL BE READY. WE HAD JUST PURCHASED THE CAR 6 MONTHS AGO AND NOW WE ARE PAYING THE MONTHLY CAR NOTE PLUS INSURANCE FOR THE CAR TO JUST BE PARKED FOR WE DON'T KNOW HOW LONG. PLEASE HELP...
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- MESQUITE, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16*LJ THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 11/03/16. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD MUSTANG- COLUMBIA, SC
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/16*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD MUSTANG- LITTLETON, NH
I NOTICED RUST BUBBLES ON THE EDGE ON MY HOOD WHILE I WAS WAXING AND SEE THAT IT A ISSUE THAT FORD SHOULD BE FIXING. I ONLY HAVE 25000 MILES ON MY CAR.
Source: NHTSA WEB SITE