2011 FORD MUSTANG Complaints

TAKATA RECALL.I OWN A 2011 FORD MUSTANG. I RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR IS STILL UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MY FORD DEALER SAID I SHOULD CONTACT YOU AND FILE THIS COMPLAINT. PLEASE GET THE PART!!!!!!!

TL* TAKATA RECALL.THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE DRIVER'S SEAT LEVER WAS DEFECTIVE. THE CONTACT WAS UNABLE TO ADJUST THE DRIVER SEAT FORWARD, WHICH PREVENTED THE CONTACT FROM BEING ABLE TO REACH THE BRAKE AND ACCELERATOR PEDALS. THE MANUFACTURER STATED THAT THE DEFECTIVE LEVER WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

AIR FAIL TO DEPLOY WHEN HIT BY A UNINSURED MOTORIST WHO WAS SPEEDING THROUGH A SCHOOL ZONE DID AN LEGAL LANE CHANGE HIT ME WHILE I WAS MAKING A LEFT TURN SEAT BELT ON LEFT TURN BLEAKER ON TURNING WHEN SAFE BAM!!! NEVER SEEN IT COMING MY HEAD SLAMMED INTO THE STEEL FAME OF MY 2011 FORD MUSTANG V6 HEAD NECK BACK MID LOWER BACK EVERY THING FROM HEAD TO TOE ON MY LEFT HURTS LIKE HELL RIBS ON BOTH SIDES KNEES HANDS FEET AS WELL.

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY BACK PASSENGER FLOOR IS SOAKING WET FOR NO REASON. I HAVE HAD ISSUES WITH MY AIR CONDITIONING. DEALERSHIP SAID I HAD A LEAK BUT COULD NOT FIND THE PROBLEM. I RESEARCHED WHEN THEY COULDN'T FIND IT. MY CAR STARTED TO NOT ONLY BLOW HOT AIR, BUT STARTED SMELLING MOLDY. MY CABIN AIR FILTER AND THE CARPARTMENT WAS FULL OF WATER. THE FILTER WAS SOAKING WET AND FULL OF MOLD. I CHANGE IT AND DRAINED THE WATER MYSELF. MY CAR AC RAN BETTER THAN EVER UP TO YESTERDAY. MY AC IS NOT BLOWING THE ICE COLD AIR AND THEIR IS LOTS OF WATER ON THE BACK FLOOR. I HAVE HEATED SEATS. THE ELECTRICAL PARTS ARE UNDER THE SEATS. I WAS TOLD BY THE DEALERSHIP I HAVE THE BEST WARRANTY BUT IT DOESN'T COVER WATER. IT DIDN'T COVER THE AC EITHER. I'M TOLD I'M GOING TO HAVE TO PAY ANOTHER $300+ TO FIX MY CAR WHEN THIS IS A PROBLEM WITH 2005- PRESENT MUSTANGS. LOOK AT HTTP://WWW.ALLFORDMUSTANGS.COM/FORUMS/2011-2014-MUSTANG-TALK/441897-2011-GT-PASSENGER-FOOT-WELLS-FLOODED-DURING-RAINSTORM.HTML#/FORUMSITE/20799/TOPICS/441897?PAGE=1. HE HAD THE SAME ISSUE. I'M STILL WAITING FOR MY SEAT BELT RECALL TO BE FIXED. I'VE HAD MY SEAT BELT WARNING A YEAR AFTER I GOT THE CAR. I WAS TOLD IT TOO WASN'T COVERED BY THE WARRANTY AND I WOULD HAVE TO PAY FOR THE DIAGNOSTIC TO SEE WHAT IS CAUSING THE WARNING LIGHT ON MY DASH. FORD NEEDS TO BE HELD RESPONSIBLE FOR THEIR CARS AND START FIXING THEM. I HAVE SEVERE ALLERGIES. MY BACK SEAT ALREADY HAS GREEN LOOKING MOLD ON THE CARPET THAT OBVIOUSLY THE WATER HAS BEEN THERE FOR SOME TIME. I'M VERY UPSET BY HOW IT'S ABOUT THE MONEY AND NOT THE CUSTOMER SERVICE ANYMORE. I DON'T FEEL SAFE AND I OWE TOO MUCH. I CAN'T GET OUT OF MY CAR LOAN SO I'M STUCK WITH THIS LEMON. PLEASE, PLEASE HELP ME. LOOK INTO THE MULTIPLE COMPLAINTS OUT ON THE INTERNET ABOUT THE CABIN AIR FILTER DRAIN BACKING UP INSIDE THE CAR. FORD NEEDS TO FIND A SOLUTION AND FIX THE DAMAGES DONE SO FAR. MY CAR STAYS IN A GARAGE EXCEPT WHEN I'M AT WORK. I HOPE YOU WILL LOOK INTO MY ISSUE. THANK YOU FOR YOUR TIME.

TAKATA RECALL: I WAS INFORMED OF THE RECALL IN JULY 2015 WHEN I RECEIVED A LETTER IN THE MAIL. I HAVE YET TO HEAR BACK FROM THEM THAT THE PARTS ARE IN TO GET THE AIR BAG FIXED AND IT'S ALMOST FEBRUARY 2016. I'VE READ THAT THERE HAVE BEEN 10 DEATHS RELATED TO THIS RECALL AND OTHER INJURIES ASSOCIATED WITH THE ISSUE. I DRIVE A LOT FOR WORK AND MY AREA JUST RECENTLY GOT NEARLY 3 FEET OF SNOW. I'M ALREADY FEELING UNSAFE DRIVING MY CAR IN THE SNOW BUT THIS ISSUE ON TOP OF IT IS REALLY MAKING ME UPSET. I LOVE MY CAR AND CONTINUE TO MAKE MONTHLY PAYMENTS ON IT THAT I'M BECOMING LESS AND LESS EXCITED TO MAKE KNOWING THAT EVERY TIME I HOP IN MY CAR TO GO SOMEWHERE, THERE'S A CHANCE OF ME DYING FROM SHARDS OF METAL BEING EJECTED OUT OF MY AIRBAG AT ME. I'D FEEL SO MUCH SAFER KNOWING THAT I WAS DRIVING A SAFE RENTAL CAR UNTIL THE PARTS COME IN TO FIX MY AIRBAG ISSUE. UNFORTUNATELY, I'VE SPOKEN TO BOTH TAKATA AND FORD TODAY AND BOTH COMPANIES DENY GIVING ME A RENTAL CAR UNTIL THOSE PARTS (WHICH ARE ON BACK ORDER) COME IN. I DON'T UNDERSTAND HOW SUCH A BIG COMPANY CAN CREATE SUCH A POTENTIALLY FATAL PROBLEM AND NOT TAKE EVERY MEASURE TO KEEP THE CONSUMER'S BEST INTEREST AT HEART. I'VE INVESTED IN MY CAR AND I'M NOW AT A HIGHER RISK OF FATALITY BY DRIVING IT. AIRBAGS ARE SUPPOSED TO PROVIDE SAFETY, NOT CREATE MORE HARM. TAKATA REALLY NEEDS TO STEP UP AND MAKE THINGS RIGHT WITH THE CONSUMERS, AND IF THEY'RE NOT WILLING TO THEN FORD NEEDS TO. AT THIS POINT, I'M READY TO SELL MY CAR AND GET A BICYCLE TO AVOID BOTH COMPANIES, UNFORTUNATELY WEATHER AND MY COMMUTE DON'T ALLOW FOR THAT.

INTERMITTENT LOSS OF POWER STEERING WHILE DRIVING. HAVE TO CONSTANTLY TRY TO TURN OFF CAR AND RESTART TO GET THE ELECTRONIC POWER STEERING TO WORK AGAIN. LOST POWER STEERING ON THE INTERSTATE WITH KIDS IN THE CAR AND ENDED UP IN THE GRASS, ALMOST TAKING OUT THE GUARDRAIL. FORD DEALERSHIP SAYS THERE HAVE BEEN 450,000 2011-2012 VEHICLES THAT HAVE BEEN RECALLED FOR THIS EXACT PROBLEM AND PART, YET SOMEHOW THE MUSTANGS WEREN'T IN THE RECALL. DEALERSHIP QUOTED $1500 TO REPLACE THE SAME PART THAT IS BEING RECALLED ON OTHER VEHICLES. I HAVE READ MANY OTHER PEOPLE ARE HAVING THIS PROBLEM WITH THE SAME MUSTANGS. I'M AFRAID TO DRIVE MY KIDS AND FAMILY ANYWHERE IN THIS CAR! IT'S AN ACCIDENT WAITING TO HAPPEN!!

TAKATA INFLATORS: BASICALLY MY COMPLAINT IS SIMPLY THAT FORD HAS BEEN NOTIFIED OF THIS POTENTIALLY DEADLY DEFECT AND HAS NOT REPAIRED A SINGLE DEFECTIVE AIRBAG SINCE THAT TIME. I HAVE REPEATEDLY BEEN ATTEMPTING TO GET FORD TO REPAIR THE DEFECT SINCE THEY SOLD ME THE CAR IN AUGUST (WHEN THEY PROMISED THEY COULD FIX IT ASAP), BUT I'M BEING TOLD THAT FORD DOESN'T EVEN HAVE ANY PARTS MADE TO FIX IT YET. I WOULD DEEPLY APPRECIATE IT IF YOU COULD LOOK INTO WHAT SORT OF TIMELINE WAS PROMISED BY FORD AND WHETHER THEY ARE MAKING EVERY EFFORT TO GET THIS POTENTIAL DEATHLY ISSUE FIXED AS SOON AS POSSIBLE. THANK YOU, *TR