2011 FORD MUSTANG Complaints
View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD MUSTANG- PATHFORK, KY
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL LOST POWER. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO HOME. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED TO TAKE THE VEHICLE TO A SHOP FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE DEALER DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- PORT ST LUCIE, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/01/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- FLUSHING, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- SANTA PAULA, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- BROOKLYN, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 FORD MUSTANG- SOUTH PASADENA, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- ROBERT, LA
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE FAILED TO ACCELERATE AND STARTED LOSING POWER. THE CONTACT STATED ALSO THAT THE ELECTRONIC THROTTLE BODY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SHOULDER OF THE ROAD BUT STILL FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,800. UPDATED 02/12/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- MARTINVILLE, NJ
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- BUSHNELL, FL
IMMEDIATE LOSS OF POWER AND COMPLETE LOSS OF ACCELERATION. THIS HAS OCCURRED IN AN INTERSECTION AND IN THE MIDDLE OF A MULTI-LANE HIGHWAY AT 35 MPH AND 60 MPH AND WHEN EITHER ACCELERATING OR HOLDING AT A STEADY SPEED. THE WRENCH LIGHT COMES ON AND THE VEHICLE IMMEDIATELY LOSES POWER AND DECELERATES REGARDLESS OF SPEED. THE VEHICLE IS INOPERABLE UNTIL IT IS TURNED OFF AND RESTARTED. THE PROBLEM IS RECURRING AND UNPREDICTABLE. BECAUSE THE CODE DISAPPEARS UPON RESTARTING IT CANNOT BE DIAGNOSED. I HAD TO GET A CODE READER TO GET THE CODE WHICH HAD TO BE USED AFTER AN EMERGENCY STOP ALONG THE HIGHWAY. THIS IS DANGEROUS AS THERE IS NO WARNING BEFORE THE LOSS OF POWER. ERROR CODE P2111-THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. THE PROBLEM HAS OCCURRED 10/29/15, 11/16/15, 11/25/15, AND 11/30/15.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- TAYLORS, SC
A RECALL WAS ISSUED ON 05/28/2015 FOR DEFECTIVE AIRBAGS THAT COULD RESULT IN INJURY OR DEATH IF ACTIVATED. THE REPLACEMENT PART IS NOT YET AVAILABLE. I REQUESTED THAT FORD PROVIDE A LOANER CAR AND I WAS ADVISED THAT "AT THIS TIME, IF A LOANER VEHICLE IS AN OPTION, THIS IS SOMETHING THAT YOU WOULD HAVE TO DISCUSS WITH THE DEALERSHIP. FORD IS NOT OFFERING LOANER VEHICLES. THE U.S. GOVERNMENT'S NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SAYS THAT IT (NHTSA) WILL ORGANIZE AND PRIORITIZE THE REPLACEMENT OF THE DEFECTIVE AIRBAG INFLATORS TO ENSURE THAT DEFECTIVE INFLATORS ARE REPLACED WITH SAFE ONES AS QUICKLY AS POSSIBLE, ADDRESSING THE HIGHEST RISKS FIRST. ACCORDING TO NHTSA ADMINISTRATOR MARK ROSEKIND, YOU ARE ENCOURAGED TO TAKE YOUR VEHICLE TO THE DEALERSHIP FOR REPAIR AS SOON AS YOU ARE NOTIFIED THAT PARTS ARE AVAILABLE, BUT YOU SHOULD CONTINUE TO DRIVE YOUR VEHICLE UNTIL THEN." SO I AM BEING TOLD BY THE NHTSA THAT IT IS OK FOR MY DAUGHTER TO DRIVE HER VEHICLE AND ESSENTIALLY RISK HER LIFE OR SERIOUS INJURY? I WOULD JUST LIKE CONFIRMATION OF THAT SINCE IT HAS BEEN OVER 4 MONTHS AND NO REPLACEMENT PART IS YET AVAILABLE NOR HAVE I BEEN GIVEN A TIME FRAME FOR WHEN IT WILL BE AVAILABLE.
Source: NHTSA WEB SITE