2013 FORD MUSTANG Complaints
View complaints related to 2013 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2013 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 FORD MUSTANG- BALLWIN, MO
"TAKATA RECALL" I HAVE NOT RECEIVED THE RECALL LETTERS FROM FORD AND HAVE CONTACTED THEM AND CANNOT GET THE LETTER THAT APPARENTLY WENT OUT IN JULY 2015. I AM THE ORIGINAL OWNER OF THE CAR PURCHASED IN JANUARY 2013. THEY HAVE SAID THIS IS MY PROBLEM AS I MUST NOT HAVE IT REGISTERED CORRECTLY WITH MY STATES DMV. IN CONTACTING THE DMV, THEY HAVE SAID THE CAR IS AND HAS BEEN REGISTERED CORRECTLY. HOW CAN I GET FORD TO SEND ME THE LETTERS AND MAKE SURE THE FUTURE LETTERS COME TO ME. I HAVE NOT CHANGED ADDRESSES SINCE 1992.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- DEXTER, MI
TAKATA RECALL - RECALL RECIEVED MAY 2015. NOTICE CONTINUES TO CARRY THE NOTATION THAT THE REMEDY NOT YET AVAILABLE. TAKING A YEAR TO MAKE PARTS AVAILABLE SEEMS EXTREME AND I DON'T WISH TO CONTINUE DRIVING AN UNSAFE CAR.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- RATHDRUM, ID
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD MUSTANG- GOSHEN, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD MUSTANG- SAVANNAH, GA
TAKATA RECALL. I HAVE BEEN WAITING NEARLY A YEAR FOR A RESOLUTION TO THIS "DANGEROUS" CONDITION. INTERIM REPAIRS ARE RECOMMENDED BY NHTSA, BUT ARE NOT OFFERED TO ME BY MY LOCAL DEALER IN SAVANNAH, GA. I HAVE ASKED SEVERAL TIMES. WHEN CAN I EXPECT MY CAR TO BE MADE SAFE?
Source: NHTSA WEB SITE -
-
2013 FORD MUSTANG- RANCHO CORDOVA, CA
TAKATA RECALL. I WAS INFORMED OF THE TAKATA RECALL LAST YEAR, FORD STILL DOES NOT HAVE THE NECESSARY PARTS TO FIX THE ISSUE NEARLY 1 YEAR LATER. SEVERAL OTHER MANUFACTURES HAVE ALREADY FIXED THE RECALLED CARS, YET FORD HAS NOT. PLEASE WORK MORE CLOSELY WITH FORD TO OBTAIN THE NECESSARY PARTS. IT'S VERY DIFFICULT TO HAVE A CAR AND NOT BE ABLE TO SAFELY OPERATE IT.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- NAPLES, FL
TAKATA RECALL - WHY DOES FORD STILL NOT HAVE PARTS AVAILABLE TO FIX AIRBAGS YET WITH NO FUTURE DATE IN SIGHT AS TO WHEN THE REPAIR/REPLACEMENT PARTS WILL BE AVAILABLE? I RECEIVED A RECALL LETTER FROM FORD IN JULY 2015 AND NOW IT IS APRIL 2016 AND NOTHING CAN HAPPEN WITHOUT NECESSARY PARTS. FORD SAYS THEY CANNOT TO SPEAK TO WHETHER OR NOT I SHOULD CONTINUE DRIVING THE MUSTANG, BUT THEY SAY YOU (THE NHTSA) RECOMMENDS THAT I DRIVE THE CAR. IS THIS TRUE, OR NOT?
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- HIGHLANDS RANCH, CO
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD MUSTANG- HOLLAND, MI
TAKATA RECALL DATED JULY 2015 IS NOT ABLE TO BE CORRECTED BY DEALER AFTER NINE MONTHS. I REQUEST AUTHORIZATION TO HAVE FORD DISCONNECT OR DISABLE MY DEFECTIVE AIRBAG TO PREVENT POTENTIAL OF METAL FRAGMENTS STRIKING THE DRIVER OR OTHER OCCUPANTS THAT MAY RESULT IN SERIOUS INJURY OR DEATH.
Source: NHTSA WEB SITE -
2013 FORD MUSTANG- SAINT LOUIS, MO
I RECEIVED SAFETY RECALL NOTICE 15S21/NHTSA RECALL 15V-319 FROM FORD IN JULY 2015. THIS IS IN REGARD TO THE FRONT DRIVER AIRBAG DEPLOYING ABNORMALLY RESULTING IN METAL FRAGMENTS STRIKING THE DRIVER. AFTER 8 MONTHS, MY VEHICLE IS STILL NOT FIXED BECAUSE FORD KEEPS TELLING ME THEY STILL DO NOT HAVE THE PARTS. SINCE THIS IS A SAFETY ISSUE AFFECTING MY LIFE, HAVE I NOT WAITED LONG ENOUGH FOR THE FIX? HOW MUCH LONGER SHOULD THIS TAKE?
Source: NHTSA WEB SITE