2011 FORD MUSTANG Complaints
View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD MUSTANG- FULLERTON, CA
WHEN THE CAR WAS ABOUT 3 YEARS OLD, I STARTED TO FEEL A QUICK LOSS OF POWER IN THE STEERING WHEN MAKING A TURN. IT HAD ONLY LASTED A SECOND AND ONLY HAPPENED AT LOW SPEED IN PARKING LOTS BUT HAPPEN WHILE I WAS DRIVING SO I TOOK IT TO THE FORD DEALER IN FULLERTON CA. THEY SAID IT WAS A SOFTWARE PROBLEM AND THEY UPDATED THE SOFTWARE. THE PROBLEM DISAPPEARED BUT THEN REAPPEARED ABOUT A YEAR LATER. I CONTINUED TO DRIVE IT CAUSE IT WAS ONLY OCCASIONALLY AT LOW SPEED FOR A HALF SECOND IN PARKING LOTS. THEN IN THE MORNING OF OCTOBER 16, 2015, THE STEERING OF THE CAR LOCKED WHILE I WAS IN THE MIDDLE OF THE STREET FOR ABOUT 5 SECONDS. TWO YELLOW WARNING LIGHTS THEN CAME ON IN THE DASH AND THE STEERING RELEASED. ONE WARNING LIGHT SAID "SERVICE ADVANCE TRAC." I SLOWLY DROVE IT TO THE FORD DEALER IN FULLERTON ON RESIDENTIAL STREETS SINCE IT WAS NEARBY. I NO LONGER FELT SAFE TO DRIVE THE CAR. I TOLD THEM THE PROBLEM. THEY KEPT THE CAR UNTIL OCTOBER 20. THE MECHANIC TOLD ME HE HAD TO CHANGE THE ENTIRE POWER STEERING SYSTEM BECAUSE OF AN INTERNAL FAILURE AND THE CHARGE TO ME WAS $1733. I COMPLAINED BUT HAD NO CHOICE SINCE I NEEDED THE CAR REPAIRED. I HAVE SEEN VERY SIMILAR COMPLAINTS ON THE INTERNET ABOUT OTHER MUSTANGS. FORD RECALLED SEVERAL OTHER MODELS EARLIER THIS YEAR FOR THE SAME PROBLEM; 'A POTENTIAL INTERMITTENT ELECTRICAL CONNECTION IN THE STEERING GEAR' THAT FORD SAYS 'MIGHT RESULT IN THE LOSS OF ELECTRIC POWER-STEERING ASSIST WHILE DRIVING.' THESE MODELS INCLUDED 2011'2012 FORD FUSION, 2011'2013 FORD TAURUS, 2011'2013 FORD FLEX, AND 2011'2013 LINCOLN. I BELIEVE FORD KNEW OF THE PROBLEM BUT DECIDED TO PASS THE COST OF REPAIR TO AFFECTED CUSTOMERS RATHER THAN DO THE RECALL OF THAT MODEL. THIS RISKED THE LIFE OF MYSELF AND OTHERS BECAUSE IT RESULTED IN A LOSS OF CONTROL WHILE DRIVING. I BELIEVE I AM ENTITLED TO THE COST OF THIS REPAIR FROM FORD. THANK YOU. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- CAYTON, TN
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 75 MPH, THE WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE DECELERATED IMMEDIATELY. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TURNED OFF. THE CONTACT RESTARTED THE VEHICLE AND THE WRENCH DISAPPEARED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE WAS NOT REMEDIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE AIR BAGS. THE FAILURE MILEAGE WAS 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- BATTLE CREEK, MI
MUSTANG 2011 HOOD EDGE HAS BLISTERING PAINT IN SEVERAL PLACES. ECLECTIC DRIVERS SIDE CAR SEAT STOPPED WORKING, UNABLE TO ADJUST TO A CORRECT POSITION, WHICH AFFECTS DRIVING SAFELY, PUERILE LOW PROFILE TIRES BECAME WEATHERED AND CRACKED TO THE POINT OF BEING UNSAFE TO DRIVE AT 24,000 MILES, I HAD TO REPLACE ALL 4 BAD TIRES. I HAD A FLAT TIRE DUE TO CRACKS IN MY TIRES AND WAS INFORMED THEY WERE UNSAFE FOR DRIVING. I FEEL RIPPED OFF THAT MY CAR FEELS UNSAFE TO DRIVE AND IS ALSO NOW RUSTING. I'M ATTACHING ONLY ONE PHOTO OF A TIRE SIDE SINCE I'M STILL LOOKING FOR MY OTHER PHOTOS WITH THE WEATHER ROTTING AND HUGE CRACKS.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- KENTON, OH
WRENCH LIGHT COMES ON LOOSES POWER GOES INTO LIMP MODE VERY DANGEROUS CANT MOVE OFF THE ROAD MY BOOK SAYS ITS THE THRODDLE CONTROL TOOK IT TO THE DEALER SAID THEY CANT FIND ANY PROBLEM NO CODE .
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- RIDGE, NY
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 FORD MUSTANG- GLENN ALLEN, VA
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING AT 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE SUDDENLY LOST POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- RESTON, VA
WITH NO WARNING THE ELECTRONIC THROTTLE BODY WILL FAIL CAUSING THE CAR TO RAPIDLY DECELERATE TO ITS IDLE SPEED. IN MY CASE IT HAPPENED ON A CITY STREET IN HEAVY TRAFFIC WHILE THE CAR WAS IN MOTION. THE MOTORIST BEHIND ME ALMOST REAR-ENDED MY CAR, AND SEVERAL OTHER HAD TO COME TO A SCREECHING HALT. THE PROBLEM IS DANGEROUS, SINCE IT CAN OCCUR AT ANY TIME IN TRAFFIC. IT CONTINUED TO HAPPEN AFTER TURNING THE ENGINE OFF AND BACK ON. SINCE THE ISSUE IS KNOWN IN OTHER FORD VEHICLES OF THE SAME MODEL YEAR RANGE, THE COMPANY SHOULD BE COMMUNICATING THE ISSUE TO CUSTOMERS AND PROACTIVELY REPLACING THE FAULTY PART.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- LAGUNA NIGUEL, CA
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE WOULD SUDDENLY LOOSE POWER AND WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- REGO PARK, NY
WHILE TRAVELLING ON FDR SOUTH TO WORK MY 2011 FORD MUSTANG LOST POWER. I WAS TRAVELLING AT SPEED OF ABOUT 45 - 50 MPH. ERROR CODE P 2111 THROTTLE ACTUATOR CONTROL SYSTEM CHECK STUCK OPEN WAS DISPLAYED. ISSUE WAS WITH THROTTLE BODY, THROTTLE BODY GASKET AND PCV VALVE.
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- COLUMBIA, SC
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE FAILURE MILEAGE WAS 42,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE