2012 FORD MUSTANG Complaints

TAKATA RECALL, CALLED FORD AND THEY SAID IT WOULD BE SEPT OR OCT 2016 BEFORE I CAN GET MY AIRBAG REPLACED. THIS IS RIDICULOUS, HOPING NOT TO BE IN ACCIDENT FOR 18 MONTHS WHILE WAITING FOR THEM TO GET TO THIS. RECALL WAS MAY 2015..I AND OR MY FAMILY WILL FILE LAWSUIT IN THE EVENT THAT I AM IN ACCIDENT BEFORE THIS RECALL IS REPAIRED

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT YET AVAILABLE.

SAFETY RECALL NOTICE 15S21/ NHTSA RECALL 15V-319 FRONT DRIVER SIDE AIRBAG INFLATOR HOUSING RUPTURE 7 DEPLOY ABNORMALLY RESULT IN METAL FRAGMENTS STRIKING DRIVER 7 OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. FORD ISSUED THIS RECALL ON JULY 2015. THE LETTER CONTAINS NO PHONE # SO I CALLED THE DEALERSHIP. I WAS TOLD THE PARTS ARE BEING PRODUCED SLOWLY AND GOES IN ORDER OF VIN#. I AM STILL DRIVING WITH MYSELF AND MY CHILDREN IN THE CAR WITH THE CONSTANT FEAR OF BEING INJURED AND DYING FROM THE AIR BAG THAT IS SUPPOSED TO PROTECT ME. THE DEALERSHIP SERVICE DEPT MANAGER ACTED ANNOYED BY MY CALL; HOWEVER, THEY WERE MORE THAN OVERJOYED TO SELL IT TO ME. THERE SHOULD BE A WAY TO GET AN UPDATED PROGRESS REPORT ON THE PRODUCTION OF THE REPLACEMENT PART & THE PROCESS SHOULD NOT TAKE THIS LONG. WHAT I AM I TO DO? WAIT UNTIL SOMETHING LIFE-ALTERING HAPPENS WHEN I THOUGHT I WAS BUYING MY DREAM CAR...

INTERMITTENTLY, WHILE DRIVING AT ANY SPEED THE VEHICLE WILL GO INTO 'LIMP HOME MODE'. THE 'WRENCH' TROUBLE LIGHT ILLUMINATES ON THE DASH. THE VEHICLE THEN HAS TO BE STOPPED COMPLETELY, PUT INTO PARK AND SHUT OFF. THE VEHICLE THEN STARTS AFTER A FEW EXTRA CRANKS OF THE STARTER AND RUNS NORMALLY. THE 'WRENCH LIGHT IS NO LONGER LIT AND NO ENGINE CODE IS STORED. MY MECHANIC CANNOT TROUBLESHOOT THE PROBLEM BECAUSE NO ENGINE ERROR CODE IS STORED. RESEARCH ON-LINE POINTS TO DEFECTIVE THROTTLE BODY AS THE CULPRIT WITH REPLACEMENT AS THE SOLUTION. FORD SHOULD ADD THE MUSTANG TO ITS CUSTOMER SATISFACTION PROGRAM FOR DEFECTIVE THROTTLE BODIES. I UNDERSTAND SOME 1.6 MILLION VEHICLES ARE ALREADY ON THIS LIST. THE PROBLEM BEGAN FOR ME ABOUT A YEAR AGO AROUND THE 18K MILE MARK AND THE VEHICLE NOW HAS ABOUT 22K MILES ON IT, IS METICULOUSLY MAINTAINED AND CARED FOR. THIS IS A VERY DANGEROUS DEFECT THAT WE, AS OWNERS, COULD AT LEAST ADDRESS PROPERLY IF THERE WAS AN ENGINE ERROR CODE REPORTED. I AM GOING TO HAVE THE THROTTLE BODY REPLACED AT MY OWN EXPENSE BASED ON WHAT OTHERS HAVE REPORTED, SINCE THERE IS NO KNOWN FIX FROM FORD. I DID REPORT THIS TO FORD CUSTOMER SERVICE TODAY 04/23/2016. THEY CONFIRMED THEY ARE UNAWARE OF ANY PROBLEM WITH MUSTANG THROTTLE BODIES. I RECOMMEND THAT FORD PUT SOME ENGINEERS ON THIS AND REMEDY THE PROBLEM. IN THE MEANTIME, WE MUSTANG OWNERS WITH CARS OUT OF WARRANTY ARE HAVING TO FEND FOR OURSELVES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE THE GEAR SHIFTER WAS SHIFTED INTO THE NEUTRAL POSITION, THE FRONT DRIVER SEAT WAS LIFTED AND COLLIDED WITH THE PARKING BRAKE. AS A RESULT, THE PARKING BRAKE WAS DISENGAGED, THE VEHICLE ROLLED AWAY IN THE FORWARD DIRECTION, AND CRASHED INTO A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG GT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT ACCORDING TO NHTSA THE VEHICLE WAS SAFE TO DRIVE AND THEY WOULD NOT HAVE PART UNTIL THE END OF 2016. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/16*LJ UPDATED 05/11/16.*JB

I CALLED THE SAFERCAR.GOV PHONE NUMBER REGARDING THE STATUS OF MY CAR'S TAKATA AIRBAG RECALL SINCE IT HAS BEEN ALMOST A YEAR SINCE I RECEIVED A LETTER STATING MY CAR IS INDEED AFFECTED BY THE RECALL. I WAS TOLD TO CALL THE MANUFACTURER OF MY CAR AT 1-800-392-3673. FOLLOWING THE PROMPTS, I WAS WAITING ON HOLD UNTIL MY TURN CAME UP BUT WAS EVENTUALLY CUT OFF; I HAVE CALLED MULTIPLE TIMES ENCOUNTERING THE SAME ISSUE. I AM FRUSTRATED AS TO THE TIME IT IS TAKING TO REPLACE THESE AIRBAGS WITH RECENTLY ANOTHER LIFE LOST TO FAULTY AIRBAGS. PLEASE TAKE THE TIME TO ENSURE THESE AIRBAGS ARE REPLACED QUICKLY!!!

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER,THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.