2011 FORD MUSTANG Complaints

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE FAILURE MILEAGE WAS 42,500.

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING IN CITY @ 35MPH, WENT TO ACCELERATE AND NOTHING HAPPENED. THOUGHT ENGINE STALLED BUT STILL HAD PS & PB,S. CALLED LOCAL SHOP, SAID TO TURN OFF & RESTART. DID AND THROTTLE RETURNED. TWO DAYS LATER, HAPPENED AGAIN, ON COUNTY HIGHWAY @ ABOUT 60 MPH. PULLED OVER, TURNED OFF, RESTARTED, WENT TO LOCAL SHOP. NO CHECK ENGINE LIGHT OR WRENCH ?? LIGHT CAME ON. COMPUTER TEST ALL NEGATIVE,BUT PROBABLY A BAD ELECTRONIC THROTTLE BODY NEEDED @ $ 500. + . TOOK CAR AND GOT ON LINE, NOT GOING TO SPEND $ UNTIL SURE OF EXACT ISSUE. FOUND NHTSA CSP 13N03 , ADDRESSING MY IDENTICAL ISSUE FOR 2011 FUSIONS & ESCAPES WITH V6 ENGINES, BUT HAVEN'T FOUND FOR 2011 MUSTANG. THIS EXTENDS WARRANTY TO 150,000, AND 10 YEARS. I HAVE 109,879 MILES NOW, AND ISSUE HAPPENED TWICE TODAY ON INTERSTATE @ 75 MPH. POPPED TO NUETRAL, KILLED KEY, RESTARTED ON ROLL BOTH TIMES.AFTER PARKING CAR FOR SHORT WHILE AND RESTARTING, CHECK ENG INE LITE ON. WENT BACK TO SHOP & RE-TESTED, THIS TIME, THROTTLE BODY AND ASSOCIATED ISSUES DIGNOSED. SINCE THIS IS OBVIOUSLY A SAFETY ISSUE THAT IS WELL DOCUMENTED ON OTHER MODELS, I NEED TO HAVE MY ISSUE TREATED EQUALLY. WHAT CAN YOU DO TO HELP?? HUMBLY, MELODY & KENNETH PITTS

WHILE DRIVING DOWN THE LEFT LANE OF THE SAWGRASS EXPRESSWAY, A VERY BUSY HIGHWAY BETWEEN FT. LAUDERDALE AND MIAMI, I LOST ALL THROTTLE RESPONSE. THE WRENCH LIGHT CAME ON THE DASHBOARD AND I WENT FROM 60 MPH DOWN TO NOTHING BY THE TIME I WAS OFF TO THE SIDE OF THE ROAD. CARS BEHIND ME WERE OBVIOUSLY BRAKING HARD TO AVOID SMASHING INTO ME. I TURNED THE CAR OFF AND WAS ABOUT TO CALL AAA, BUT THE HEAT INDEX THAT DAY WAS AROUND A MILLION DEGREES SO I TURNED THE CAR BACK ON. THE THROTTLE RESPONSE HAD RETURNED SO I CAUTIOUSLY LIMPED THE CAR BACK HOME IN THE RIGHT HAND LANE THE WHOLE WAY. I THOUGHT IT WAS SOME FREAK COMPUTER GLITCH UNTIL IT HAPPENED AGAIN GOING TO THE STORE THE NEXT DAY. I CALLED THE FORD DEALERSHIP AND BEFORE I EVEN GOT THE PROBLEM OOUT OF MY MOUTH THE SERVICE TECH SAID " IT IS YOUR THROTTLE BODY. WE SEE THIS ALL THE TIME. IT WILL BE ABOUT $800 TO REPAIR". IF THE TECHS ARE AWARE OF THIS PROBLEM AND IT IS ALL OVER THE INTERNET WITH PEOPLE COMPLAINING ABOUT DANGEROUS SITUATIONS THE HAVE BEEN PLACED IN AS A RESULT, AND THERE IS ALREADY A RECALL FOR THE SAME PROBLEM IN OTHER FORD MODELS, THEN WHY HASN'T THE NHTSA DONE ANYTHING TO FORCE FORD TO RECALL FOR THE SAME PROBLEM ON THE MUSTANG? DOES SOMEONE HAVE TO DIE FIRST? HAS SOMEBODY DIED BECAUSE OF THIS?

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/15*LJ FORD INFORMED THE CONSUMER, THEY MAY HAVE THE PARTS IN JUNE OR JULY 2016. UPDATED 12/10/15.*JB

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. MA 10/23/15 *CN

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE FOR A YEAR OR LONGER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AIRBAG LIGHT CAME ON AND WOULD NOT GO OFF. TOOK IT TO DEALERSHIP WHERE THEY TOLD ME THE PASSENGER SIDE AIRBAG MODULE WAS FAULTY. WE'RE GOING TO CHARGE ME $600 TO REPLACE SOMETHING THAT I HAVE NO CONTROL OVER AND IS CONSIDER A SAFETY ISSUE AND NEEDS TO BE FIXED FROM WHAT THE DEALER TOLD ME. I HAVE HAD NO ACCIDENTS IN THIS CAR TO CAUSE THAT TO BE FAULTY AND I FEEL AS THOUGH THIS SHOULD BE SOMETHING THE DEALERSHIP SHOULD HAVE TO REPLACE.

I ARRIVED HOME FROM WORK AND NOTICED SOME COOLANT LEAKING OUT OF MY CAR. I POPPED THE HOOD AND SAW COOLANT SEEPING FROM THE WEEP HOLE. WHEN I CRANKED THE CAR BACK UP, COOLANT STARTED POURING OUT UNDERNEATH THE CAR, BAD WATER PUMP. I HAD IT TOWED TO DEALERSHIP TODAY AND WAS TOLD THERE IS A TECHNICAL BULLETIN ON THE HOSE LEADING TO WATER PUMP BECAUSE IT ALLOWS AIR IN AND CAUSES THE WATER PUMP TO FAIL. THE ENTIRE AREA HAS TO BE REPLACED WITH A NEW HOSE THAT INCLUDES A CHECK VALVE, SO IT DOESN'T CONTINUE TO HAPPEN. THIS IS AN OBVIOUS MANUFACTURING DEFECT. I WAS TOLD ANY CAR THAT CAME IN WITHOUT A CHECK VALVE HAS TO BE REPLACED WITH THE NEW HOSE INCLUDING A CHECK VALVE AND THAT I HAVE TO INCUR THE ENTIRE EXPENSE $486 PLUS TAX BECAUSE HOSES ARE NOT COVERED BY POWERTRAIN WARRANTY. I CALLED FORD AND WAS TOLD DUE TO NO RECALL, I WOULD NOT BE REIMBURSED FOR THIS SERVICE. EVEN THOUGH, HE ALSO ADMITTED THAT THERE IS A TECHNICAL BULLETIN ISSUED BY FORD REGARDING THIS PROBLEM. I HAVE GOOGLED THIS AND THE SAME PROBLEM IS ALL OVER THE MUSTANG FORUMS. FORD IS REFUSING TO STAND BY THEIR PRODUCT. LUCKILY, I WAS AT HOME WHEN THIS OCCURRED AND NOT OUT TRAVELING THE HIGHWAY. THIS WOULD CAUSE THE CAR TO OVERHEAT AND AN ACCIDENT CAN OCCUR. FORD IS REFUSING TO COVER ANY COST OF THE REPAIR. THIS IS A SAFETY ISSUE AND CONCERNS NUMEROUS CONSUMERS, NOT JUST ME.

MY 2011 V6 FORD MUSTANG HAS NOW STALLED SEVERAL TIMES GOING DOWN THE ROAD. HAS HAPPENED AT BOTH HIGH AND SLOWER SPEEDS. AFTER PULLING OVER AND WAITING A FEW MINUTES, CAR STARTS AND RUNS OKAY UNTIL THE NEXT UNEXPECTED STALL. REPAIR SHOP REVEALED NO CODES. VERY DANGEROUS PROBLEM!