2014 FORD MUSTANG Complaints

View complaints related to 2014 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2014 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 FORD MUSTANG
    - GERMANTOWN, TN

    TAKATA RECALL - FORD ADVISE OF RECAL FOR THE TAKATA AIRBAG SAFETY ISSUE IN MAY OF 2015. I JUST RECEIVED ANOTHER RECALL NOTICE FROM FORD SAYING RECALL COULD NOT YET BE FIXED AND CURRENT TARGET WAS 2017. THIS IS UNACCEPTABLE. I HAVE A SON DRIVING A CAR KNOWING THAT AT ANY TIME HIS LIFE COULD BE PUT IN DANGER BY LACK OF A TIMELY RESPONSE BY THE MANUFACTURER TO REPAIR A KNOWN DEFECT OF WHICH THEY [FORD] ARE AWARE, NOTIFIED - BUT DONE NOTHING. THERE IS NO LEGITIMATE EXCUSE WHY FORD IS FORCING US TO USE A VEHICLE WITH A KNOWN SAFETY DEFECT WITH THE TAKATA EXPLODING AIRBAGS WITHOUT CORRECTING THE SITUATION OR PROVIDING ALTERNATIVE SAFE PROVISIONS SUCH AS USE OF A NON-RECALLED VEHICLE OF SIMILAR MODEL, REFUND FOR THE DEFECTIVE VEHICLE AND ITS RETURN, OR REPLACEMENT WITH A SIMILAR MODEL VEHICLE WITHOUT THE KNOWN SAFETY DEFECT.

    Source: NHTSA WEB SITE
  • 2014 FORD MUSTANG
    - SHERRILLS FORD, NC

    TAKATA RECALL - I WAS INFORMED IN JULY OF 2015 ABOUT THE SAFETY RECALL NOTICE 15S21, REGARDING MY TAKATA AIRBAG. IN MAY OF 2016, I WAS INFORMED THAT MY REPLACEMENT AIRBAG WILL NOT BE READY UNTIL THE 4TH QUARTER OF 2016. I CONSIDER THIS LONG DELAY UNACCEPTABLE. I HAVE FAMILY MEMBERS WHO ARE AFRAID TO DRIVE THE CAR DUE TO THE POTENTIAL OF INJURY DUE TO THE AIRBAG DEFECT. I AM REQUESTING SOME OTHER COURSE OF ACTION.

    Source: NHTSA WEB SITE
  • 2014 FORD MUSTANG
    - EAGLE CREEK, OR

    TAKATA RECALL-DOES ANYONE HAVE ANY IDEA HOW LONG WE ARE SUPPOSED TO WAIT TO HAVE OUR AIRBAGS REPLACED? MY CAR WILL BE 2 YEARS OLD IN OCTOBER AND I AM JUST KEEPING MY FINGERS CROSSED THAT I DO NOT HAVE AN ACCIDENT THAT DEPLOYS THE DEFECTIVE AIRBAGS-THIS IS RIDICULOUS AND COULD BE A SERIOUS SAFETY CONCERN. THANK YOU FOR ANY INFORMATION THAT YOU CAN PROVIDE TO ME AS TO WHEN I MIGHT EXPECT TO ACTUALLY HAVE MY AIRBAGS REPLACED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2014 FORD MUSTANG
    - DEPEW, NY

    TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 FORD MUSTANG
    - ATHENS, MI

    TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 FORD MUSTANG
    - YARDLEY, PA

    TAKATA RECALL - NO PARTS ARE AVAILABLE OVER A YEAR AFTER IT WAS IDENTIFIED AS AN ISSUE THAT CAN CAUSE DEATH! WHY AREN'T THESE BEING DISABLED OR LOANER CARS BEING ISSUED. HOW CAN SOMEONE DRIVE THIS CAR KNOWING THE PART COULD FAIL AND KILL THE DRIVER OR PASSENGER? IS IT SAFER TO DRIVE WITHOUT THE AIRBAG THAN WITH THE DEFECTIVE ONE? NO ONE AT FORD WOULD ANSWER THAT QUESTION FOR ME.

    Source: NHTSA WEB SITE
  • 2014 FORD MUSTANG
    - BUTLER, PA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 FORD MUSTANG
    - YAKIMA, WA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND WAS UNABLE TO RECEIVE THE PART FOR THE REPAIR WITHIN A REASONABLE TIME FRAME AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME TO SUPPLY THE PART TO THE DEALER AND ONLY INDICATED THE END OF THE FORTH QUARTER THE PARTS MAY BECOME AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ THE VEHICLE WAS SCHEDULED TO BE FIXED ON JUNE 30, 2016. UPDATED 07/25/16. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 FORD MUSTANG
    - LEAWOOD, KS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 FORD MUSTANG
    - HOUSTON, TX

    "TAKATA RECALL" WE FEEL FORD MOTOR CO. AND PLANET FORD ARE REFUSING TO FIX THE VEHICLE IN QUESTION BECAUSE OF A SUPPOSED UNAVAILABILITY OF PARTS. TWELVE MONTHS IS FAR TOO LONG. TWO DEATHS IN HOUSTON TX. WE PARKED THE CAR. THE IMPORTANCE OF COMPLETING THE INFLATOR REPLACEMENT AND GOING BEYOND THE MINIMUM REQUIREMENT OF A MAILED NOTIFICATION. PROVIDE ALTERNATIVE TRANSPORTATION IN THE FORM OF A LOANER OR RENTAL VEHICLE, FREE OF CHARGE, UNTIL OUR VEHICLE IS REPAIRED. WE FILED A CONSUMER COMPLAINT FORM WITH KEN PAXTON, ATTORNEY GENERAL OF TEXAS. CONTACTED THE GOVERNOR, LTG, MR. POE AND MR. CRUZ BUT HAVE HAD NO SUCCESS. WE SENT PLANET FORD A COPY OF THE COMPLAINT IN A CERTIFIED LETTER.

    Source: NHTSA WEB SITE