2011 FORD MUSTANG Complaints

View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD MUSTANG
    - PLACENTIA, CA

    6/22/2015: I WAS DRIVING HOME FROM WORK AND MY CAR SUDDENLY TURNED OFF AND THE CHECK ENGINE LIGHT TURNED ON. IT IS VERY SUBTLE WHEN IT HAPPENED; NO JERKY MOVEMENT NOTICED. I REALIZED WHAT HAVE HAPPENED AFTER MY FAILED ATTEMPTS TO ACCELERATE. I WAS ABLE TO USE THE CAR'S MOMENTUM TO MAKE IT TO A PARKING LOT. I STEP OUT AND EXAMINED MY CAR BUT NOTHING WAS OUT OF THE ORDINARY. AFTER 10 MINUTES, I ATTEMPTED TO START IT UP (FIRST ATTEMPT AFTER INCIDENT) AND IT STARTED UP NORMALLY. EVERYTHING FUNCTIONED AS NORMAL AND EVEN THE CHECK ENGINE LIGHT IS GONE. I THOUGHT IT WAS A FLUKE INCIDENT SO I DROVE HOME AND FORGOT ABOUT IT. 6/30/2015: I WAS DRIVING ON THE HIGHWAY AND MY ENGINE CUT OFF AGAIN. I WAS VERY SCARED BECAUSE I WAS ON THE CALIFORNIA 91 FREEWAY AND IT WAS DURING TRAFFIC HOURS. I WAS ABLE TO DRAW EXPERIENCE FROM THE LAST INCIDENT AND CRUISED MY CAR TO THE SIDE OF THE HIGHWAY. AFTER I EXAMINED THE CAR AND ONCE AGAIN WASN'T ABLE TO FIND ANYTHING OUT OF THE ORDINARY. I STARTED IT BACK UP ON THE FIRST ATTEMPT AND THE CAR SEEMED TO BE OPERATING NORMALLY. I WAS ABLE TO MAKE IT HOME SAFELY BUT IT WAS A VERY SCARY DRIVE HOME...I WILL HAVE TO BRING MY CAR TO A DEALER AND GET IT CHECK SOON AND HOPEFULLY THEY WILL HAVE A FIX FOR THIS....UPDATED 09/22/15 *BF UPDATED 11/06/2017*CN

    Source: NHTSA WEB SITE
  • 2011 FORD MUSTANG
    - ORLANDO, FL

    WHILE DRIVING ON THE HIGHWAY AT 70 MPH, I EXPERIENCED SUDDEN DECELERATION AND HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE GAS PEDAL WAS NOT RESPONSIVE AND THE WRENCH LIGHT CAME ON. THIS HAPPENED MORE THAN 6 TIMES OVER A TWO WEEK PERIOD. TWO OF THE INSTANCES OCCURRED WHILE PULLING OUT OF A BUSINESS ONTO A MAIN ROAD -- I HAD TO COAST INTO THE TURN LANE TO RESTART. I TOOK THE CAR TO TWO MECHANICS WHO COULDN'T DUPLICATE THE INTERMITTENT ISSUE (BECAUSE THE WRENCH LIGHT RESTS) AND THEN FINALLY MADE IT OVER TO THE FORD DEALER TODAY. THEY SAID THAT THE THROTTLE BODY NEEDED TO BE REPLACED. HERE IS A VIDEO OF THE INCIDENT: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YPHPUW96LGM

    Source: NHTSA WEB SITE
  • 2011 FORD MUSTANG
    - TAMPA, FL

    DRIVING DOWN AN INTERSTATE A WRENCH CAME ON THE DASHBOARD AND CAR WENT INTO LIMP MODE. PULLED OFF TURNED THE CAR OFF AND RESTARTED IT. GOT TO THE DESTINATION OK BUT ON THE WAY BACK HOME THE WRENCH CAME ON AGAIN. LOOKED AT THE CODE AND SAW IT WAS THE P2111 CODE. IT HAPPENED 4 TIMES IN THE WAY, LOSING POWER AND SHAKING. TAKING IT TO FORD TOMORROW TO FIND OUT IF IT COVERED UNDER THE WARRANTY. THERE WAS NO RECALL IN THE CAR,HOWEVER, I AM NOTICING A LOT OF PEOPLE ARE HAVING THIS ISSUE. THIS IS A SAFETY ISSUE AND SHOULD HAVE A RECALL ON IT. FROM WHAT EVERYONE ELSE IS SAYING FORD IS NOT DOING ANYTHING TO HELP OR FIX THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2011 FORD MUSTANG
    - WEST CHESTER, OH

    TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT TURNED THE STEERING WHEEL TO THE RIGHT BUT THE VEHICLE DID NOT TURN. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 7/28/15*CN UPDATED 10/17/2017*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD MUSTANG
    - SAN DIEGO, CA

    MY VEHICLE LOSES ACCELERATION OF ANY KIND INTERMITTENTLY. THIS ALWAYS HAPPENS WHEN MY FOOT IS OFF THE GAS PEDAL. WHEN I PULL OVER AND PUT THE CAR IN PARK IT HESITATES LOUDLY. IF I TURN THE CAR OFF AND LET IT SIT IT STARTS FINE AFTER A MINUTE OR TWO. THE TECH SAID IT IS THE THROTTLE BODY AND NEEDS TO BE REPLACED.

    Source: NHTSA WEB SITE
  • 2011 FORD MUSTANG
    - INDIANAPOLIS , IN

    WHILE DRIVING 65 MPH ON THE INTERSTATE MY VEHICLE WENT INTO "LIMP MODE" CAUSING THE VEHICLE TO DRASTICALLY SLOW DOWN AND REQUIRING EVASIVE ACTION TO GET TO THE SHOULDER DURING HEAVY TRAFFIC. THIS HAS NEVER HAPPENED BEFORE AND I WENT TO THE DEALERSHIP AND WAS ADVISED THAT THE FAULT CODE WAS "P21111 THOTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN".

    Source: NHTSA WEB SITE
  • 2011 FORD MUSTANG
    - RIDGE, NY

    TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE STOPPED AT A STOP SIGN WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL AND TURNED THE VEHICLE OFF TO STOP THE ENGINE. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 6/11/15*CN MA 10/22/2015 UPDATED 10/11/2017*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD MUSTANG
    - SEASIDE, CA

    DRIVING UP HILL GOING ABOUT 20. ORANGE WRENCH ICON COMES ON AND I LOSE ALL ACCELERATION. HAD TO PULL OVER GOING UP A HILL LOSING ACCELERATION FAST WHEN CARS ARE PARKED ON THE SIDE OF THE ROAD. BARELY MADE IT TO A TURN AND PARKED MY CAR. HAD TO TURN THE CAR OFF AND WAIT A MINUTE AND TURN IT BACK ON. TURNED AROUND AND WENT HOME. CALLED FORD DEALERSHIP AND ASKED WHAT COULD BE THE ISSUE. THE MECHANIC SAID IT COULD BE ONE OF TWO THINGS. TOOK THE CAR IN TO GET A DTC CODE AND THEY COULDN'T FIND IT. THE MECHANIC SAID IT WAS SAFE TO DRIVE. 4 DAYS LATER THE SAME THING HAPPENED GOING 60. HAD TO PULL OVER AND RESTART THE IGNITION. ALMOST GOT REAR ENDED. TOOK IT TO THE DEALER AGAIN. NO CODE. THEY TELL ME IT IS SAFE TO DRIVE STILL. THREE DAYS LATER IT HAPPENS AGAIN ON THE SAME ROAD GOING 60. CERTAIN PART OF THIS ROAD HAVE NO PLACE TO PULL OVER. HAVE TO DRIFT MY CAR FOR A BIT TO GET TO A SAFE AREA. ALMOST GET REAR ENDED. CALL DEALERSHIP. THEY TELL ME THE EARLIEST THEY CAN SEE ME IS ONE WEEK AWAY. THIS MORNING ON THE WAY TO WORK IT CRAPS OUT ON ME 5 TIMES IN 20 MINUTES. LUCKILY IT WAS 5 AM AND THERE WERE FEW PEOPLE ON THE ROAD. I DO THE SAME THING AND RESTART THE CAR. I USED MY TUNER THIS TIME AND GOT A CODE OF P2111 - THROTTLE BODY ACTUATOR CODE. I KNOW THIS HAS BEEN AN ISSUE WITH OTHER FORDS AS WELL AND CHECKING THE MESSAGE BOARDS FOR THE MUSTANGS AND I HAVE SEEN QUITE A FEW OF THESE INCIDENTS, BUT I DID NOT SEE WHERE THE NHTSA WAS LOOKING AT THE MUSTANGS. MAYBE THIS SHOULD BE LOOKED INTO BEFORE A LAWSUIT HAPPENS BECAUSE OF THIS? THIS CAR IS NOT SAFE TO DRIVE NO MATTER WHAT THEY TELL ME. I WILL CALL THE DEALERSHIP THIS MORNING AND GIVE THEM THE CODE SO THEY CAN FINALLY FIX MY CAR. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD MUSTANG
    - ANTELOPE, CA

    TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE SLOWING DOWN TO MAKE A LEFT TURN AT APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, KNEE, AND HEAD THAT REQUIRED MEDICAL ATTENTION. ADDITIONALLY, THREE PASSENGERS THAT WERE IN THE OTHER VEHICLE ALSO SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD MUSTANG
    - BRIDGEVILLE, DE

    WHILE DRIVING HOME FROM STORE MOTOR SUDDENLY WENT INTO LIMP-HOME MODE. LOST POWER TO ENGINE AND MOST STEERING. BARELY ABLE TO GET CAR OFF OF THE ROAD. *TR

    Source: NHTSA WEB SITE