2013 FORD MUSTANG Complaints

View complaints related to 2013 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2013 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD MUSTANG
    - SAINT PAUL, NC

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A STRONG ODOR OF CARBON MONOXIDE WAS PRESENT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSIONS SENSOR WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER UNDER AN EMISSION RECALL IN 2012. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD MUSTANG
    - NORTH MONMOUTH, ME

    TAKATA RECALL, I CANNOT DRIVE MY 2 YEAR OLD CAR FOR FEAR THAT THE AIRBAGS WILL EXPLODE, WHAT IS MY RESOLUTION??? FORD HAS NO IDEA HOW MUCH LONGER AND IT'S ALREADY BEEN 12 MONTHS!

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - BAKERSFIELD, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER. THE SERVICE DEPARTMENT STATED THAT A NOTICE WAS NOT SENT OUT BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD MUSTANG
    - BOHEMIA, NY

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE ...... UPDATED 02/11/16 *BF UPDATED 07/05/16.*JB UPDATED 05/03/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD MUSTANG
    - AUSTIN, TX

    EVERY MORNING WHEN I TURN ON MY CAR IN COLD WEATHER I GET THE ERROR MESSAGE "POWER ASSEMBLY FAULT" AND AN INDICATOR THAT TRACTION CONTROL IS SHUT OFF. WHEN THIS HAPPENS I NO LONGER HAVE POWER STEERING OR TRACTION CONTROL. THIS CLEARS UP ONCE I WARM UP THE ENGINE AND TURN THE CAR OFF AND ON. IT HAPPENS EVERY MORNING NOW THAT WE ARE IN COLDER WEATHER AND CLEARS UP ONCE I HEAT UP THE CAR SO IT SEEMS THAT THESE ELECTRONIC COMPONENTS BECOME FAULTY AT 30-40 DEGREE FAHRENHEIT WEATHER.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - BOONVILLE, MO

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD MUSTANG
    - JOPLIN, MO

    MY CAR IS PART OF THE TAKATA AIR BAG RECALL. THE RECALL DATE WAS IN MAY OF 2015. I RECEIVED A LETTER FROM FORD IN JULY CONFIRMING THAT MY CAR WAS PART OF THE RECALL. I WAITED ABOUT TWO MONTHS AND THEN I CALLED THE DEALERSHIP ASKING IF THEY KNEW WHEN THE PART WOULD BE IN TO FIX THE ISSUE. THEY TOLD ME THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE BUT THEY WOULD CALL ME AS SOON AS IT WAS IN. I CALLED THE NATIONAL FORD CUSTOMER SERVICE LINE AND THEY INFORMED ME IT WOULD BE AT LEAST APRIL OF 2016 BEFORE THE PART WOULD BE AVAILABLE. I DON'T THINK IT'S ACCEPTABLE TO WAIT ALMOST ONE YEAR TO REPLACE AIRBAGS THAT HAVE BEEN LINKED TO SERIOUS INJURIES AND DEATHS. I UNDERSTAND THERE IS A HIGH DEMAND FOR REPLACEMENT PARTS BUT THEY COULD HAVE WENT WITH ANOTHER COMPANY TO GET A REPLACEMENT PART. I AM CONCERNED WHEN I DRIVE MY CAR NOW THAT IF SOMETHING WERE TO HAPPEN I MIGHT BE INJURED BY THE AIRBAG THAT IS SUPPOSED TO PROTECT ME.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - LEWISVILLE, TX

    I RECEIVED A RECALL NOTICE ON MY MUSTANG'S AIRBAGS FIVE MONTHS AGO. FORD HAS NOW FOLLOWED UP ON THE ORIGINAL RECALL NOTICE, NOR WILL THEY FIX THE PROBLEM WHEN I TAKE IT TO A DEALERSHIP. I AM VERY MUCH WORRIED ABOUT THE SAFETY OF MY VEHICLE.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - SOUTH MILLS, NC

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA UPDATE 05/21/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD MUSTANG
    - CYPRESS, TX

    THIS CAR GAS ONLY 10,486 MILES. STARTED EXPERIENCING VIBRATION IN THE CAR AT 55 MPH AND ABOVE. I TOOK THE CAR TO LONESTAR FORD SERVICE DEPT. AND WAS TOLD THAT THE TIRES WERE NOT ROTATED PROPERLY, BEFORE IT WAS SOLD. THEY REFUSED TO DO ANTHING ELSE. I TOOK THE CAR TO NTB AND THEY CHECKED THE BALANCE AND FOUND RADIAL CORD SEPERATION ON ALL THE TIRES.

    Source: NHTSA WEB SITE