2011 FORD MUSTANG Complaints

I'VE NEVER HAD SIMILAR ISSUE BEFORE THIS. I WAS ACCELERATING SLOWLY AT A SPEED OF APPROXIMATELY 20-30 MPH WHEN THE CAR LURCHED, THE "TRACTION CONTROL" LIGHT AND WRENCH LIGHT CAME ON, AND I WAS UNABLE TO ACCELERATE THE CAR AT ALL. I WAS FORCED TO PULL TO THE SIDE OF THE ROAD. AFTER ABOUT 30 SECONDS I ATTEMPTED TO RESTART THE CAR AND THE ENGINE TURNED A FEW EXTRA TIMES BUT DID START. I WAS ABLE TO DRIVE HOME (WITHIN 0.5 MILE) AT VERY SLOW SPEEDS. OVER THE NEXT DAY I TESTED THE CAR ON BACK ROADS: IT FREQUENTLY REQUIRED THE ENGINE TO TURN EXTRA IN ORDER TO START, AND IT SEEMED THAT WHENEVER I TRIED TO ACCELERATE TOO RAPIDLY THE PROBLEM RETURNED AND I WAS FORCED TO COAST/BRAKE TO A STOP AND RESTART THE ENGINE. IF I ACCELERATED VERY SLOWLY I WAS ABLE TO DRIVE THE CAR BUT AT NO POINT COULD I PASS 20-30 MPH. I HAD THE CAR TOWED TO MY FORD DEALERSHIP WHERE THEY DIAGNOSED AN ELECTRONIC THROTTLE BODY FAILURE BASED ON EEC TEST AND CODE P2112. THEY NOTED A STUCK ETB ACTUATOR AND ETB ACTUATOR BINDING CAUSING SYSTEM TO GO INTO FAILSAFE MODE. THE ETB ASSEMBLY AND FULL THROTTLE BODY WAS REPLACED AND THE CAR DRIVES WELL NOW. THIS IS A BIG SAFETY ISSUE BECAUSE IF I HAD BEEN ON A MAJOR FREEWAY OR A HILL (AS ARE FREQUENT IN MY AREA) I COULD HAVE BEEN INVOLVED IN A SERIOUS INJURY. THE DEALERSHIP WAS NOT AWARE OF OR DID NOT OFFER ANY EXTENDED WARRANTIES FOR DEFECTIVE THROTTLE BODIES OR SENSORS AND IF THIS EXISTS I AM INTERESTED TO PURSUE REIMBURSEMENT OF THE COST OF MY REPAIRS AND LABOR. *TR

11/14/2014 - VEHICLE ENGINE APPEARED TO STALL OR SHUTDOWN (NO POWER) WITH "WRENCH" DISPLAYED WHILE EXITING HIGHWAY. COASTED TO SHOULDER AND RESTARTED VEHICLE MILEAGE APPROX 32,100. RE-OCCURRED ON 12/9/2014 WHILE TRAVELING ON HIGHWAY AT 70 MPH - WAS ABLE TO COAST TO SHOULDER AND RESTART. FORD DEALER RAN COMPLETE DIAGNOSTICS NEXT DAY BUT COULD NOT IDENTIFY A PROBLEM. VEHICLE MILEAGE LESS THAN 33,000. OCCURRED AGAIN ON 1/27 ON HIGHWAY WHILE TRAVELING ON HIGHWAY AT 65 MPH - COASTED TO SHOULDER AND PLUGGED IN OBD-II DIAGNOSTIC TOOL I HAVE BEEN CARRYING WHICH DISPLAYED P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. RESTARTED CARE - OCCURRED AGAIN 2 MILES LATER THIS TIME - SAME CODE READING - AND NOW CHECK ENGINE LIGHT ALSO ON. VEHICLE MILEAGE 34,650. DEALER REPLACED THROTTLE ACTUATOR CONTROL ON 1/28/15 AT MY EXPENSE (NOT UNDER WARRANTY / NO MANUFACTURER RECALL). THIS IS A SIGNIFICANT SAFETY HAZARD - UNEXPECTED VEHICLE SHUTDOWN OCCURRING AT HIGHWAY SPEED. *TR

I WAS DRIVING ON THE INTERSTATE AND MY VEHICLE STOPPED ACCELERATING. IT WAS AS THOUGH IT HAD SWITCHED TO NEUTRAL. I HAD TO QUICKLY TURN ON MY EMERGENCY LIGHTS AND PULL OVER ON THE SIDE OF THE ROAD. I TURNED OFF THE ENGINE, THEN TURNED IT BACK ON AND PULLED ON TO THE INTERSTATE. THE SAME THING HAPPENED AGAIN. I FINALLY MADE IT TO MY DESTINATION AFTER THIS HAPPENED SIX TIMES. *TR

DRIVING AT NORMAL SPEEDS (45 MPH), SUDDENLY ENGINE LIGHT AND WRENCH LIGHT BOTH ILLUMINATED AND SIMULTANEOUSLY LOST ALL POWER TO THE CAR. I WAS ALMOST CRUSHED BY A SEMI TRUCK AS I WAS IN THE PROCESS OF TURNING. I WAS TOLD BY FORD DEALER TO JUST RESTART ENGINE AND ALL WOULD BE OKAY. THIS TEMPORARILY FIXED THE PROBLEM BUT THE NEXT DAY THE SAME ISSUE HAPPENED AGAIN, THIS TIME I CAUSED A LARGE BACK UP OF CARS BEHIND ME CAUSING A VERY HAZARDOUS CONDITION. NOW WHEN I TALK TO FORD REPRESENTATIVE THEY TELL ME THAT IT IS NOT UNDER WARRANTY AND THAT I AM ON MY OWN TO FIX. AFTER MUCH RESEARCH, MY CASE IS NOT ALONE. THERE IS MANY PEOPLE WITH THE SAME SITUATION. FORD FAILS TO RECOGNIZED THAT THIS IS A PROBLEM. *TR

I BOUGHT MY CAR USED AT THE BEGINNING OF THIS YEAR, 2014. SHORTLY AFTER MY CAR STARTED BREAKING DOWN. I TOOK IT TO A SHOP TO HAVE A DIAGNOSTIC TEST RAN, NO CODES CAME UP. A FRIEND OF MINE THAN LET ME BORROW HIS MOBILE DIAGNOSTIC MACHINE. THE NEXT TIME I BROKE DOWN I WAS ABLE TO GET A CODE, THAT CODE WAS P2111 (TAC SYSTEM STUCK OPEN). ACCORDING TO MY LOCAL FORD SHOP THIS IS GOING TO COST ME OVER $600. AGAIN, I JUST BOUGHT THE CAR. I DID SOME RESEARCH ONLINE, HOWEVER, AND IT SEEMS LIKE THIS IS A WELL KNOWN PROBLEM WITH MANY OTHER FORD VEHICLES. 'CONSUMER SATISFACTION PROGRAM 13N03' HALF OF THE ABOVE STATEMENT WAS A COPY&PASTE FROM MY PREVIOUS COMPLAINT. I HAVE YET TO HEAR ANYTHING BACK. SINCE THAN, I'VE BROKEN DOWN SEVERAL MORE TIMES. ONE OF WHICH I WAS ALMOST COMPLETELY RAN OVER BY AN 18 WHEELER SEMI. THIS IS UNACCEPTABLE AND COULD VERY WELL COST ME MY LIFE! I WOULD VERY MUCH APPRECIATE SOME FORM OF ACKNOWLEDGEMENT TO MY COMPLAINT AND HOPEFUL APPROVAL TO CORRECT THIS DEFECT IMMEDIATELY. PLEASE DO NOT HESITATE TO CALL ME. THANK YOU. *TR

I BOUGHT MY CAR USED AT THE BEGINNING OF THIS YEAR, 2014. SHORTLY AFTER MY CAR STARTED BREAKING DOWN. I TOOK IT TO A SHOP TO HAVE A DIAGNOSTIC TEST RAN, NO CODES CAME UP. A FRIEND OF MINE THAN LET ME BORROW HIS MOBILE DIAGNOSTIC MACHINE. THE NEXT TIME I BROKE DOWN I WAS ABLE TO GET A CODE, THAT CODE WAS P2111 (TAC SYSTEM STUCK OPEN). ACCORDING TO MY LOCAL FORD SHOP THIS IS GOING TO COST ME OVER $600. AGAIN, I JUST BOUGHT THE CAR. I DID SOME RESEARCH ONLINE, HOWEVER, AND IT SEEMS LIKE THIS IS A WELL KNOWN PROBLEM WITH MANY OTHER FORD VEHICLES. THAT'S WHEN I WENT TO MY LOCAL FORD AND MENTIONED 'CONSUMER SATISFACTION PROGRAM 13N03' THEY INFORMED ME OF THE "MANY" FORD VEHICLES THAT ARE COVERED TO BE FIXED UNDER THAT RECALL OR WHATNOT. HOWEVER, FORD MUSTANGS WERE NOT ON THAT LIST. I FEEL THIS IS UNDOUBTEDLY A FORD ISSUE, ONE OF WHICH THAT SHOULD BE CORRECTED OUT OF YOUR POCKET AND NOT MINE. IT'S VERY SAD TO HAVE THE EXCITEMENT OF GETTING A NEW CAR AND NOT EVEN BEING ABLE TO DRIVE IT OUT OF TOWN BECAUSE YOU ARE SCARED FOR YOUR LIFE! I HAVE NOW BROKEN DOWN COUNTLESS TIMES, MOSTLY BACK TO BACK (ON THE FREEWAY). IT MAKES MY PERSONAL WORLD AS WELL AS MY PROFESSIONAL LIFE A LIVING HELL SINCE I'M HAVING TO RENT CARS OUT OF MY OWN POCKET EVERY TIME MY BOSS NEEDS ME TO DRIVE OUT OF TOWN FOR HIM. AN ABSOLUTE JOKE IF YOU ASK ME. ANYHOW, ITS BEEN MONTHS NOW THAT I'VE MEANT TO CREATE THIS COMPLAINT. I HAVE NEVER NEEDED TO DO THIS BEFORE SO IF THERE'S ANOTHER STEP I MAY BE MISSING OR IF ANY QUESTIONS NEED TO BE ANSWERED, PLEASE DO NOT HESITATE TO GIVE ME A CALL. THANK YOU! I WILL BE ANXIOUSLY WAITING BY THE PHONE :) *TR

VEHICLE MOTOR ACCELERATES WHILE SETTING STILL AT HIGH RATE. HAD TO PUT VEHICLE IN NEUTRAL AND CUT IGNITION KEY OFF. IF I HADN'T HAD MY FOOT ON BRAKE WOULD HAVE RAN INTO BUILDING. *TR

VEHICLE EXPERIENCED SUDDEN AND UNEXPECTED LOSS OF ENGINE THROTTLE SOMETIMES IN HIGH-SPEED SITUATIONS, ACTIVATION OF LIMP HOME MODE, CHECK ENGINE LIGHT, AND ENGINE MALFUNCTION INDICATOR. DIAGNOSTIC CODE REPORTED FAILURE OF ELECTRONIC THROTTLE BODY, CODE DTC P2111. DEALER CONFIRMED ELECTRONIC THROTTLE BODY ASSEMBLY FAULT BASIC PART 9F991 AND REPLACED, EXTREMELY SIMILAR TO NHTSA INVESTIGATION PE13-003. *TR

FRONT DRIVERS AIRBAG LIGHT ON. CALLED FORD TO GET IT FIXED AND WAS TOLD BY BOTH DEALERSHIP AND THE WARRANTY DEPARTMENT THAT I WOULD HAVE TO PAY $150 TO HAVE IT TESTED. DEPENDING ON WHAT THE TEST SHOWED I WOULD BE GIVEN THE COST TO REPAIR. HAVE EXTENDED WARRANTY WITH FORD TOO. THEY ALL STATED THAT IT PROBABLY WOULD NOT BE COVERED WHICH CAN RUN ME UP TO AN ADDITIONAL $300. I HAVE PAID TO HAVE AN EXTENDED WARRANT AS WELL AS PAY THEM TO SERVICE MY CAR. THE PASSENGER SEAT ELECTRONICS HAS ALREADY FAILED AND HAD TO BE REPLACED. THE CLIP ON THE EXHAUST BROKE AND HAD TO BE REPLACED. NOW THE DRIVERS SIDE ELECTRONICS IS BREAKING. THE SEAT WILL NOT MOVE. FORD WILL NOT TAKE OWNERSHIP OF POOR QUALITY. NOW BIGGER CONCERNS WITH ALL THE AIRBAG RECALLS AS TO WHY THE 2011 HAVE NOT BEEN RECALLED! *TR

WHEN SLOWING TO TURN LEFT INTO A PARKING LOT WAITING FOR TRAFFIC IN THE OTHER DIRECTION TO PASS SO THAT I COULD SAFELY TURN...ONCE IT IS SAFE TO TURN, WHEN I STEP ON THE ACCELERATOR PEDAL, THERE IS A VERY SLOW RESPONSE TIME FOR THE VEHICLE TO START ACCELERATING. THIS IS EXTREMELY DANGEROUS IN THAT THE CAR WON'T GET OUT OF THE WAY QUICKLY. IT HESITATES FOR ABOUT 2 SECONDS AFTER I PRESS THE ACCELERATOR PEDAL BEFORE ANY ACCELERATION. THIS ONLY HAPPENS IN THE CONDITION THAT I DON'T COME TO A COMPLETE STOP BEFORE TURNING. IF I SLOW TO APPROXIMATELY 5 MPH OR LESS AND THEN PRESS THE PEDAL TO ACCELERATE INTO THE TURN, THAT IS WHEN THERE IS A DELAYED RESPONSE. *TR