2012 FORD MUSTANG Complaints

View complaints related to 2012 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2012 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD MUSTANG
    - PALM BEACH GARDENS, FL

    TAKATA RECALL - I AM BEING TOLD BY MY FORD DEALERSHIP THAT FORD MOTOR COMPANY HAS SENT THEM NO PARTS/AIRBAGS AT ALL TO REPLACE THE RECALLED ONES. I LIVE IN FLORIDA (NOT GETTING ANY MORE HUMID THAN THAT), AND IT'S BEEN ALMOST A YEAR SINCE I RECEIVED MY RECALL NOTICE (MAY 2015). I WOULD LIKE SOMEONE AT FORD MOTOR COMPANY TO SEND THE REPLACEMENTS ASAP, AS NONE OF THE DEALERS ARE PROVIDING LOANERS, AND I DRIVE 80 MILES A DAY!! THANK YOU!!!

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - SANTA PAULA, CA

    TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAG) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD MUSTANG
    - CAPE CORAL, FL

    TAKATA RECALL I AM JUST WRITING TO COMPLAIN THAT ALMOST A YEAR AFTER WE WERE FIRST NOTIFIED THAT OUR MUSTANG WAS INCLUDED IN THIS RECALL THAT NOT ONLY HAS IT NOT YET BEEN RECTIFIED BUT THAT FORD STILL CANNOT GIVE ANY KIND OF AN ETA AS TO WHEN THIS MIGHT HAPPEN. IT IS UNACCEPTABLE THAT MY WIFE PUTS HER LIFE AT RISK EVERY TIME SHE GETS BEHIND THE WHEEL OF HER CAR AND ALMOST A YEAR LATER THEY STILL CANNOT TELL US WHEN THEY ARE GOING TO HAVE PARTS TO FIX THIS.

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - OCALA, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD MUSTANG
    - CINCINNATI, OH

    TAKATA RECALL- WHEN WILL REPLACEMENTS BE AVAILABLE. IT HAS BEEN TWO YEARS SINCE WE WERE ADVISED OUR MUSTANG AIR BAGS NEED TAKATA REPLACEMENTS. TONY

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - ENGLEWOOD, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/15/16*LJ UPDATED 05/24/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD MUSTANG
    - ALPHARETTA, GA

    I HAVE A 2012 MUSTANG GT WITH 6 SPEED MANUAL TRANSMISSION. I BOUGHT THE CAR AS A CERTIFIED PRE-OWNED CAR AT ABOUT 2,500 MILES. THE CAR AT THAT POINT HAD A DEALER RE-BUILT TRANSMISSION AND MY UNDERSTANDING IS THAT IT HAS 2ND THROUGH 6TH GEAR REPLACED DUE TO A MANUFACTURERS DEFECT. SINCE THAT TIME I'VE HAD MULTIPLE TRANSMISSION ISSUES AND THE CAR NOW HAS ABOUT 49,000 MILES. IN EARLY JANUARY, IT BECAME ALMOST IMPOSSIBLE TO SHIFT THE CAR INTO 1ST GEAR. IT WAS VERY STIFF AND TOOK A LOT OF FORCE TO GET IT INTO 1ST. SHIFTING TO 2ND GEAR RESULTED IN A GEAR-MASHING SOUND. 3RD GEAR SOUNDED LIKE A LOUD CLUNK. 4TH THROUGH 6TH GEARS WERE FINE. THESE INCIDENTS BECAME WORSE AND ALMOST CAUSED ME TO HAVE 2 DIFFERENT ACCIDENTS BY NOT BEING ABLE TO SHIFT GEARS IN TRAFFIC. I TOOK THE CAR TO A FORD DEALERSHIP IN THE NORTH ATLANTA, GA AREA AND THEY LOOKED AT THE CAR. THEIR TRANSMISSION TECH BELIEVED IT WAS AN ISSUE WITH THE SYNCHRONIZERS. THE TECH DID NOT BELIEVE HE HAD THE EXPERTISE TO WORK ON THIS ISSUE AND REFERRED ME TO ANOTHER FORD DEALERSHIP. ON 1/14/16 I TOOK THE CAR TO THE 2ND DEALERSHIP AND THEIR TECH AGREED IT WAS THE SYNCHRONIZERS. THAT DEALERSHIP TOOK ABOUT 1 WEEK TO COMPLETE THE REPAIRS. AFTER THE REPAIRS, THE ISSUE WAS NOT SOLVED; LOUD SOUNDS WERE COMING OUT OF THE REAR OF THE CAR. OVER THE PAST 2 WEEKS, THEY'VE ORDERED NUMEROUS REPLACEMENT PARTS. AS OF TODAY, 2/9/16, THERE ARE PARTS THAT ARE NOT AVAILABLE AND ARE ON NATIONAL BACK ORDER. THE ETA FOR THE PARTS IS NOW 2/24/16. I'VE READ ABOUT SIMILAR ISSUES OTHER MUSTANG OWNERS WITH THIS SPECIFIC 6 SPEED TRANSMISSION HAVE HAD AND PERSONALLY CAN SAY IT IS A MAJOR SAFETY WARNING FOR THE DRIVER. THESE CARS SHOULD BE RECALLED AND NEW TRANSMISSIONS INSERTED AS A WHOLE UNIT VS. INSTALLING MULTIPLE PARTS. I ALSO BELIEVE THAT THIS ISSUE WILL CAUSE ME TO EXPERIENCE DIMINISHED VALUE AT RESALE.

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - RED WING, MN

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD MUSTANG
    - RED WING, MN

    I RECEIVED A RECALL NOTICE IN JULY 2014. I HAVE CONTACTED FORD DEALERSHIP THREE TIMES. THE PARTS ARE STILL NOT AVAILABLE AND NO TEMPORARY FIX IS AVAILABLE. MY CAR IS DANGEROUS TO DRIVE UNTIL IT IS FIXED. ACTION NEEDS TO BE TAKEN. WHAT CAN YOU DO TO MAKE THIS HAPPEN?

    Source: NHTSA WEB SITE
  • 2012 FORD MUSTANG
    - RIVEIRA BEACH, FL

    TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE VEHICLE CRASHED INTO A POLE AND A BUILDING. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE