2011 FORD MUSTANG Complaints
View complaints related to 2011 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD MUSTANG- SIGNAL MT, TN
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- TEMECULA, CA
TODAY I WAS ACCELERATING TO GET ON THE FREEWAY. I TOOK MY FOOT OFF THE PEDAL TO SLOW DOWN AND THE CAR KEPT ACCELERATING. I THEN STEPPED ON THE BRAKES AND THE CAR KEPT ACCELERATING. I SLAM ON THE BRAKES AD THE CAR FINALLY STARTED TO SLOW DOWN. TOOK MY PHONE OFF THE BRAKES AND THE CAR ONCE AGAIN ACCELERATED. I AGAIN STOOD ON THE BRAKES AND WAS ABLE TO GET THE CAR TO STOP ON THE SIDE OF THE FREEWAY. SCARY STUFF. CAR WAS TOWED TO DEALER TODAY. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- DELTA, PA
DRIVING NORMAL SPEED, NO CARS PRESENT 60 DEGREE DAY, REAR CONVERTIBLE WINDOW MADE A LOUD POP AND THEN SHATTERED. THE REAR DEFROST WAS ON AT THE TIME. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- HOUSTON, TX
THIS BEGAN AS OF LAST THURSDAY. I HAVE A 2011 FORD MUSTANG THAT I BOUGHT JUST LAST AUGUST. AS I WAS DRIVING ON THE FREEWAY, A WRENCH LIGHT CAME ON AND MY CAR SEEMED TO HAVE STALLED ON ME. I THOUGHT MAYBE IT WAS BECAUSE IT WAS POURING DOWN RAINING SO I WAS ABLE TO PULL OVER INTO A PARKING LOT SINCE I WAS EXITING THE FREEWAY. I TURNED OFF THE CAR AFTER IT SEEMED TO VIBRATE A BIT, WAITED A FEW MOMENTS, TURNED IT BACK ON AND IT SEEMED FINE. I WAS ABLE TO GET HOME AND PARK IT ONLY A FEW MILES FROM WHERE IT HAPPENED. I HAD A DOC APPOINTMENT LATER THAT DAY AND WAS ABLE TO GET THERE. IT WAS WHEN I WAS ON MY WAY HOME THAT IT HAPPENED AGAIN, ON THE FREEWAY! IT OCCURRED AGAIN THE NEXT DAY (FRIDAY) AS I WAS LEAVING FROM WORK. I WAS ON THE FREEWAY AGAIN IN BUSY TRAFFIC AND IT HAPPENED TWICE EXCEPT THE SECOND TIME, MY ENGINE LIGHT CAME ON. MY DAD TOOK IT TO A MECHANIC, IT WAS HOOKED UP TO THE COMPUTER AND NO CODE CAME BACK. COOLANT WAS PUT IN IT AND THE ENGINE LIGHT WENT OFF. THE THROTTLE BODY WAS CLEANED. EVERYTHING WAS FINE AFTERWARDS. TODAY, I'M DRIVING TO WORK AND IT GOES INTO LIMP MODE TWICE ON THE FREEWAY WHILE DRIVERS ARE SWERVING AROUND ME! THIS IS NOT SAFE AT ALL! I HAVE EXTENDED WARRANTY ON MY CAR SO THIS IS GOING TO HAVE TO BE FIXED ASAP. TO ANYONE ELSE HAVING THIS PROBLEM, PLEASE BE CAREFUL. ONCE IT GOES INTO LIMP MODE, YOUR SPEED WILL DRASTICALLY DECREASE AND YOU WILL NOT BE ABLE TO ACCELERATE. IT IS SCARY BECAUSE NOT ALL PARTS OF THE FREEWAY HAVE A SHOULDER TO PULL OVER...THIS NEEDS TO BE A RECALL BEFORE SOMEONE IS SERIOUSLY HURT. I'VE READ UP ON OTHER OWNER'S ISSUES AND SAW THAT THERE HAVE BEEN QUITE A FEW WRECKS BEHIND THIS. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- MCKEESPORT, PA
DEFECTIVE ELECTRONIC THROTTLE BODY (ETB) AS PER CODE P2111. FORD CUSTOMER SERVICE IS EXCLUDING MUSTANGS FROM THE CUSTOMER SATISFACTION PROGRAM 13N03 - WHICH CLEARLY STATES THERE IS A PROBLEM WITH ETBS DURING THIS TIME. LOOKING OVER THE INTERNET, IT IS CLEAR THAT 2011 MUSTANGS WHERE BUILT WITH THE SAME TYPE OF ETB AS THE MODELS COVERED UNDER THE PROGRAM (FUSION, ESCAPE, MERCURY MARINER AND MERCURY MILAN). THE PROGRAM EXTENDS THE WARRANTY ON THE THROTTLE BODY TO A TOTAL OF 10 YEARS OR 150,000 MILES FROM THE WARRANTY START DATE, WHICH EVER OCCURS FIRST. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE AS IT BASICALLY STALLS AND CANNOT BE RESTARTED WITHOUT TURNING THE IGNITION COMPLETELY OFF - WHICH IN TURN TURNS OFF POWER ASSET TO STEERING AND BRAKES. THIS STALLING CONDITION OCCURS RANDOMLY WITHOUT WARNING IN TRAFFIC. IN THIS CASE VEHICLE BARELY OUT OF FACTORY WARRANTY. *TR
Source: NHTSA WEB SITE -
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2011 FORD MUSTANG- WEST MONROE, LA
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AND REAR WINDOW TINT WERE DETERIORATING. THE TINT WAS IMPACTING VISIBILITY AND WAS REMOVED ON THE FRONT PASSENGER SIDE. THE REAR WINDOW TINT WAS NOT REMOVED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MULTIPLE TIMES, BUT NO REMEDY WAS PROVIDED. UPON MAKING A TURN OR WHILE TRAVELING AT ANY SPEED, THE GEARS DOWNSHIFTED TOO FAST. THE DEALER REPLACED THE TRANSMISSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD MUSTANG- LITTLE ROCK, AR
DEFECTIVE ELECTRONIC THROTTLE BODY (ETB) AS PER DEALERSHIP DIAGNOSIS. FORD CUSTOMER SERVICE IS EXCLUDING MUSTANGS FROM THE CUSTOMER SATISFACTION PROGRAM 13N03 - WHICH CLEARLY STATES THERE IS A PROBLEM WITH ETBS DURING THIS TIME. LOOKING OVER THE INTERNET, IT IS CLEAR THAT SOME MUSTANGS WHERE BUILT WITH THE SAME TYPE OF ETB AS THE MODELS COVERED UNDER THE PROGRAM (FUSION, ESCAPE, MERCURY MARINER AND MERCURY MILAN). THE PROGRAM EXTENDS THE WARRANTY ON THE THROTTLE BODY TO A TOTAL OF 10 YEARS OR 150,000 MILES FROM THE WARRANTY START DATE, WHICH EVER OCCURS FIRST. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE AS IT BASICALLY STALLS AND CANNOT BE RESTARTED WITHOUT TURNING THE IGNITION COMPLETELY OFF - WHICH IN TURN TURNS OFF POWER ASSET TO STEERING AND BRAKES. CAR MAY TAKE UP TO 3 OR 4 TRIES TO START NORMALLY. THIS STALLING CONDITION CAN OCCUR UP TO 5 TIMES IN AN 8 MILE TRIP. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- NAPLES, FL
AROUND 17000 MILES THE VEHICLE CLUTCH PEDAL TOOK A FEW SECONDS TO DISENGAGE WHEN SHIFTING FROM 2ND TO 3RD ON HIGHER RPMS. ALSO, WHEN SHIFTING INTO 2ND AND 3RD AT 3-4K RPMS, I WOULD FEEL A NOTCHING FEEL ON THE SHIFTER FROM THE TRANSMISSION LIKE IF IT FEELING A FEW TEETH FROM THE TRANSMISSION'S GEARS OR SYNCROS. I AM STILL NOT SURE, DEALERSHIPS STILL HAVEN'T OPENED THE TRANSMISSION TO FIND OUT. CAR JUST HIT 36000 MILES, FOUND OUT THEIR WAS A RECALL OR WARRANTY COVERAGE FOR THE PEDAL ISSUE, IF CAR UNDER 36000 MILES. WAS NEVER INFORMED FROM PRECIOUS VISITS. DRIVER SEAT ALSO STOP WORKING COMPLETE, DOESN'T MOVE ANYWAY. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- SAN MARCOS, TX
VEHICLE STALLED ON THE HIGHWAY WITH 'WRENCH LIGHT ON" MEANING AN ELECTRICAL/ENGINE PROBLEM WITH THE THROTTLE SYSTEM. CAR WENT INTO 'LIMP HOME MODE'. DEALER SAYS THE TBS NEEDS REPLACING AND FORD IS HAVING ISSUES WITH SUCH SYSTEMS. *TR
Source: NHTSA WEB SITE -
2011 FORD MUSTANG- BLOOMFIELD HILLS, MI
THIS CAR HAS 26,600 MILES ON IT AND THE PIRELLI P ZERO NERO ALL SEASON RADIAL TIRES ARE SEPARATING BETWEEN THE TREADS. THIS HAS HAPPENED ON ALL FOUR TIRES. I FEAR FOR MY SAFETY THAT THESE TIRES WILL BLOW OUT. I ASKED THE SALESMAN THAT SOLD ME THE CAR AND HE WAS CLUELESS AND DID NOT OFFER ANY HELP. PLEASE HELP. THE TIRES SAY THEY WERE MADE IN BRAZIL AND SHOW THIS - P 235/50 ZR1897W. *TR
Source: NHTSA WEB SITE