2013 FORD MUSTANG Complaints

View complaints related to 2013 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2013 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD MUSTANG
    - ORLANDO, FL

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FRONT DRIVER SIDE TIRE WOBBLING AND THE SUSPENSION WAS UNSTABLE WHEN DRIVING OVER UNLEVELED LAND. THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE NEAR THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS. ONE OF THE DEALERS WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE RECEIVED SEVERAL REPAIRS FROM MORE THAN ONE DEALER WHO REPLACED THE NUTS AND BOLTS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK A THIRD TIME TO REPLACE THE LOWER CONTROL ARM. DURING THE FOURTH REPAIR, THE DEALER REPLACED THE NUTS AND BOLTS AND THE LOWER CONTROL ARM AGAIN. THE COMPONENT FRACTURED A FIFTH TIME AND THE DEALER AND THE MANUFACTURER PROVIDED NO REMEDY. THE ELECTRONIC STABILITY TRACTION CONTROL WARNING LIGHT ILLUMINATED WHEN DRIVING OVER UNLEVELED LAND. THE CONTACT ALSO EXPERIENCED THE VEHICLE IDLING HIGHLY WHILE AT A STOP. THE VEHICLE WAS TAKEN TO ONE DEALER WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. A SECOND DEALER DIAGNOSED THAT THE LOW SPEED FUSE WAS BLOWN ON THE FAN AND THE HIGH SPEED ACTIVATED DUE TO THE FAILURE, WHICH CAUSED THE CONDITION. THE DEALER REPLACED THE FUSE FOR THE LOW SPEED ON THE FAN CONTROL. THE CONTACT WAS STILL UNABLE TO GET THE MANUFACTURER AND THE DEALER TO REPAIR THE SUSPENSION FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 12/01/15*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD MUSTANG
    - RATHDRUM, ID

    WE RECEIVED A SAFETY RECALL NOTICE 15S21/NHTSA RECALL 15V-319 FROM FORD IN JULY 2015. THE LETTER STATES ..IN THE EVENT OF A CRASH, AND THE DRIVERS SIDE FRONTAL AIRBAG RUPTURES, METAL FRAGMENTS COULD STRIKE OCCUPANTS CAUSING INJURY/DEATH. BASED ON THIS NOTICE, WE HAVE NOT DRIVEN THE CAR SINCE RECEIVING THE RECALL NOTICE FORM FORD. I CONTACTED FORD CUSTOMER CARE @ 800392-3673. I SPOKE TO SUPERVISOR AL AND TOLD HIM WE WERE NOT DRIVING OUR CAR DUE TO RECALL NOTICE. WHEN WILL IT BE REPAIRED. HE SAID UNKNOWN WHEN PARTS WILL BE AVAILABLE. HE SAID, NHTSA SAID THE 2013 FORD MUSTANG IS SAFE TO DRIVE UNTIL PARTS BECOME AVAILABLE. IS THE MUSTANG SAFE TO DRIVE OR NOT. WHAT IS YOUR RECOMMENDATION ON.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - PHOENIX, AZ

    NOTICED I COULDN'T GET THE CAR (2013 BOSS 302 - BOUGHT NEW) TO SHIFT INTO 3RD GEAR AT HIGHER RPMS. (NOT ON THE TRACK, JUST ON THE FREEWAY). MENTIONED TO LOCAL DEALER AND IT WAS BRUSHED OFF BECAUSE THE CAR WAS SO NEW. WELL, IT STILL HAPPENS AND SEEMS TO BE WORSENING. ONLY 3RD GEAR AND ONLY HIGHER RPMS. WHEN TRYING TO GET INTO 3RD IT JUST GRINDS AND DOES'T LATCH.

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - SMYRNA , TN

    CAR SEEMED TO HAVE A MISS WHEN DRIVING ....AFTER STOPPING AND GETTING BACK IN AND STARTING CAR WAS APPARENTLY NOT RUNNING LIKE IT SUPPOSED TO ....ALSO HAD NO GAS PEDAL CONTROL AT ALL...WAS ABLE TO TURN OFF AND RESTART AND GET TO A AUTO PARTS STORE TO HAVE ENGINE TESTED ( AT THIS TIME NOTICE ENGINE LIGHT ON). CODE GIVEN WAS P2111....THROTTLE ACUATOR CONTROL SYSTEM STUCK OPEN UPON DOING RESEARCH HAVE FOUND NUMEROUS COMPLAINTS ON SAME MODEL CAR AS MINE ....ALSO FORD ESCAPE HAS SAME ISSUE AND FORD HAS EXTENDED WARRANTY TO FIX THE PROBLEM .......CONSUMER SATISFACTION PROGRAM 13N03. I CONTACTED MY LOCAL FORD DEALER AND THEY SAY NOT RELATED TO MY CAR ...APPARENTLY THIS MAY BE THE SAME ISSUE AS MINE ....NO HELP FROM THEM THOUGH

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - BROOKLYN PARK , MN

    CANNOT SHIFT FROM FORTH TO FIFTH IN MY CAR AND 2ND GEAR EXPERIENCES A LOCK OUT / MISSED SHIFT AND WILL NOT GO IN TO 2ND. BAD TRANSMISSION AND SYNCRO. PROBLEMS

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - TEQUESTA, FL

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD MUSTANG
    - TOMS RIVER, NJ

    ALL 2013 MUSTANGS COME EQUIPPED WITH LED DRL LAMPS THAT ILLUMINATE FULL TIME WHENEVER THE ENGINE IS RUNNING. THESE ARE TWO WHITE STRIPS ALONGSIDE EACH HEADLAMP. IN BROAD DAYLIGHT, THEY ARE BARELY NOTICEABLE; LESS UP CLOSE. ON OVERCAST DAYS, THEY ARE SLIGHTLY VISIBLE BUT SO DIM, THEY OFFER NO "ADDED" SAFETY EFFECT FOR HAVING THEM ON, VS OTHER VEHICLES WITH DRL'S. I'VE SEEN OTHER MUSTANGS SAME YEAR AS MINE & THEY ARE ALL THE SAME. NOTHING WRONG WITH THEM. AT NIGHT, THEY ARE LIT WITH SAME BRIGHTNESS LEVEL, WHICH IS JUST ABOUT RIGHT (AT NIGHT). WHY DO THEY ADVERTISE HAVING THEM SINCE THEY DO ABSOLUTELY NO GOOD? IN FACT, THEY CAN GIVE THE VEHICLE OPERATOR A FALSE SENSE OF "ADDED SECURITY", THINKING YOU ARE SEEN MORE EASILY BY OTHER DRIVERS? *TR

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - EVANSTON, IL

    TURNED VEHICLE TO THE LEFT OUT OF A DRIVEWAY, PRESSED ON ACCELERATOR PEDAL TO SHIFT FROM 1ST TO 2ND, BACK END FISHTAILED, SHIFTED INTO NEUTRAL TO TRY TO DECREASE THE SPIN OF THE TIRES, PUMPED THE BRAKES, OVER CORRECTED AND HIT A PARKED VEHICLE AT BETWEEN 15 TO 20 MILES PER HOUR. ONLY ONE PERSON IN MY VEHICLE AND THE OTHER CAR WAS PARKED NO ONE IN VEHICLE. DRIVERS AIRBAG DIDN'T DEPLOY FROM THE IMPACT. *TR

    Source: NHTSA WEB SITE
  • 2013 FORD MUSTANG
    - BURIEN, WA

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 20 MPH, THE FUEL TANK COLLAPSED TO THE GROUND. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKET AND BOLTS THAT SECURED THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,700. MAILED OUT 01/13/15*LJ UPDATED 02/04/15*LJ UPDATED 6/10/2015*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD MUSTANG
    - BRUNSWICK, GA

    TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. ALSO, THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT WITHOUT WARNING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE